032-20 - Compulink Manag. Center dba Laserfiche - ContractTECHNOLOGY SOLUTION CONTRACT
BETWEEN THE
CITY OF PORT ORCHARD
AND
COMPULINK MANAGEMENT CENTER, INC. D/B/A LASERFICHE
CONTRACT NUMBER 2020-026-WA035
This Technology Solution Contract is entered into by the City of Port Orchard located
at 216 Prospect Street, Port Orchard, WA 98366, referred to as "Agency," and
Compulink Management Center, Inc., a California corporation d/b/a Laserfiche, referred to
as "Contractor."
Contractor Name: Compulink Management Center, Inc., a California
corporation d/b/a Laserfiche
Address: 3545 Long Beach Blvd.
City, State ZIP: Long Beach, CA 90405
Phone: (800) 985.8533
Email: notices@laserfiche.com
WHEREAS, Agency and Contractor desire to enter into a Technology Solution Contract
for an Enterprise Content Management (ECM) solution; and,
WHEREAS, Agency has determined that this Technology Solution Contract will meet
Agency's needs and be in the state of Washington's best interest; therefore,
IN CONSIDERATION of the mutual promises as set forth in this Technology Solution
Contract, subject to Washington State Department of Enterprise Services Master Contract
No. 07814-001 and subsequent amendment(s), referred to as the "Master Contract,"
which is/are incorporated by this reference,
Agency and Contractor agree as follows:
1. Term
The term of this Technology Solution Contract will be three (3) years from the
execution date of this Technology Solution Contract. Agency will have the option
to extend this Technology Solution Contract as reasonably necessary to allow
Contractor additional time necessary to complete and deliver to Agency the
Software, Services and Support as agreed upon.
Agency will have the right to purchase additional Software, Services and Support
products within the scope of this Technology Solution Contract, which will be
appropriately documented by amendment, signed by authorized representatives of
the parties and attached and incorporated by reference into this Technology
Solution Contract.
AGENCY NAME
TECHNOLOGY SOLUTION CONTRACT NO. 2020-026-WA035
16.0317 Ver 1.4
Page 1 of 8
2. Price Schedule and Fees
Total compensation payable to Contractor for the Software and LSAP Support will
not exceed the sums stated in Contractor's applicable Quote No. 174181v.2 dated
1/12/2020 ("Quote"), which is attached as Schedule A and incorporated by this
reference.
Contractor's professional services ("Services") are described in the Statement of
Work ("SOW"), which is attached as Schedule B and incorporated by this
reference. Schedule B describes, among other matters, all tasks, acceptance
criteria, timelines, and any other associated costs of the Services.
All pricing is based on the specific Software, Support and Services that Contractor
has agreed in writing to provide in the system environment that exists at the time
of execution of this Technology Solution Contract. Any additional Software,
Support, Services or changes required by Agency will entail additional cost that
must be agreed upon in an amendment or change order to this Technology
Solution Contract or to the SOW governed by this Technology Solution Contract.
Agency agrees to pay Contractor for the Services in accordance with the Quote
and the Fee Schedule of the SOW. The fees specified in the Quote and the SOW
are the total fees and charges for the Software, Support and Services described in
this Technology Solution Contract and the SOW, including attached Schedules. If
Agency requires Software not specified in the Quote or Services not specified in
the SOW or in the attached Schedules, or if the scope of work changes, Contractor
will provide such Services consistent with Contractor's rates specified in the
Master Contract. Upon Agency's Acceptance of all or any portion of the Services
or Acceptance of the Contractor Software, and except as otherwise specifically set
forth in this Agreement, the fees paid or owed to Contractor for the Services which
Contractor has furnished before such Acceptance will be final and non-refundable.
Acceptance will be defined in the SOW and be incorporated by this reference in
this Technology Solution Contract.
3. Contract Management
The Contract Manager for each of the parties will be the contact person for all
communications and billings regarding the performance of this Technology
Solution Contract.
Contractor Contract Manager Information
Agency Contract Manager
Contact Name: Krystal Lin
Contact Name: Noah Crocker
Contractor's Firm Name: Compulink Management
City of Port Orchard
Center, Inc. d/b/a Laserfiche
216 Prospect Street
3545 Long Beach Blvd.
Port Orchard, WA 98366
Long Beach, CA 90807
Phone: 360-876-7023
Phone: (800) 985-8533 ext.132
Email address: ncrocker@cityofportorchard.us
Email Address: krystal.lin@laserfiche.com
CITY OF PORT ORCHARD
TECHNOLOGY SOLUTION CONTRACT NO. 2020-026-WA035
16.0317 Ver 1.4 Page 2 of 8
4. Billing
Contractor will submit invoices to the Agency Contract Manager. Invoices will
contain at a minimum the following information:
Master Contract number
2. Technology Solution Contract Number
3. Contractor Name, address and telephone number
4. Contractor Federal Identification Number (FIN)
5. Contractor's Statewide Payee Desk registration number
6. Description of Product(s) and/or Services provided
7. Total Amount
8. Payment terms
Incorrect or incomplete invoices will be returned to Contractor for correction and
reissuance.
5. Assurances
Agency and Contractor agree that all activity pursuant to this Technology Solution
Contract will be in accordance with applicable current federal, state and local laws,
rules, and regulations.
6. Limited Warranty on Software and Services
Contractor warrants the following with respect to Services performed for Agency:
(1) Compliance with Specifications for Services. Contractor warrants that its
Services will materially conform to their applicable specifications for a period of
thirty (30) days following delivery to Agency.
(2) Contractor Professionals. All Services provided by Contractor will be
performed in a professional manner by qualified personnel.
(3) Compliance with Software Specifications. Contractor warrants that every item
of Software, without unauthorized modification, will perform substantially in
accordance with the Documentation applicable to the Software for a period of
forty-five (45) days from the date the item of Software is installed unless (i)
Agency made modifications, alterations, configurations or integrations of or to
the Software without Contractor's assistance, or knowledge and approval; or
(ii) Agency failed to follow Contractor's Documentation, EULA, Product
Notices, or other information available on Contractor's website or through its
Help Desk unless Contractor has not notified Agency of substantial changes;
(iii) the defect, error, issue or complaint was caused by Agency's own acts or
omissions or operator errors or by integration with other software not approved
and performed by Contractor; or (iv) the defect, error, issue or complaint
resulted from, was caused by, or was attributed to, acts or omissions of third
parties who were not employees or Subcontractors of Contractor and who
were not authorized, instructed or directed to engage in such conduct by
Contractor, or circumstances, causes or events over which Contractor had no
control or responsibility.
(4) Non -Infringement of Third Party Rights. Laserfiche Software, including any
custom applications developed and furnished to Agency by Contractor as part
CITY OF PORT ORCHARD
TECHNOLOGY SOLUTION CONTRACT NO. 2020-026-WA035
16.0317 Ver 1.4 Page 3 of 8
of the Services, will not infringe the trade secrets, trademarks, copyrights or
patent rights of any third party.
(5) Limitations. Contractor's liability for breach of any of the above warranties or
for any damages resulting from a breach of warranty will be limited as set forth
in Section 11.5 of the Master Contract.
ORDER OF PRECEDENCE
Each schedule and exhibit listed below is incorporated by this reference into this
Technology Solution Contract as though fully set forth in it. In the event of an
inconsistency between this Technology Solution Contract and the items listed below, the
inconsistency will be resolved by giving precedence in the following order:
1. Applicable federal and state of Washington statutes and regulations.
2. The specific terms and conditions of this Technology Solution Contract.
3. The terms and conditions of the Master Contract.
4. Schedule A — Contractor Quotes
5. Schedule B — Statement of Work No. 1 and, where applicable, subsequent SOWs
6. Exhibit D of the Master Contract — Contractor's End User Software License
Agreement ("EULK)
7. Any other provision, term or material incorporated by reference in this Technology
Solution Contract
DEFINITIONS
Unless otherwise stated in this Technology Solution Contract, or any Quote, SOW or
Schedule, all terms of this Technology Solution Contract will have the same meanings as
defined in Section 1.4 (Definitions) of the Master Contract.
ENTIRE AGREEMENT
This Technology Solution Contract, including referenced Quotes, SOWs, Schedules and
other agreements and documents incorporated by reference, together constitute all of the
terms and conditions agreed upon by the parties relating to its subject matter. No other
statements or representations, written or oral, will be deemed a part of this Technology
Solution Contract.
CONFORMANCE
If any provision of this Technology Solution Contract violates any statute or rule of law of
the state of Washington, it is considered modified to conform to that statute or rule of law.
APPROVAL
This Technology Solution Contract will be subject to the written approval of Agency's
authorized representative and will not be binding until so approved. The Technology
Solution Contract may be altered, amended, or waived only by a written amendment
executed by both parties.
ALL OTHER TERMS AND CONDITIONS OF THE MASTER CONTRACT AND ITS
SUBSEQUENT AMENDMENTS WILL REMAIN IN FULL FORCE AND EFFECT.
CITY OF PORT ORCHARD
TECHNOLOGY SOLUTION CONTRACT NO. 2020-026-WA035
16.0317 Ver 1.4 Page 4 of 8
IN WITNESS WHEREOF, THIS TECHNOLOGY SOLUTION CONTRACT is
executed effective as of the last date set forth below by the persons signing below, who
warrant they have the authority to execute the Technology Solution Contract.
CITY OF PORT ORCHARD ("AGENCY") COMPULINK MANAGEMENT CENTER, INC.
D/B/A LASERFICHE ("CONTRACTOR")
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Signature Signature
Rob Putaansuu
Name
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Title Date
Lyn-n Tagami fe+er W M
Name
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Title Date
CITY OF PORT ORCHARD
TECHNOLOGY SOLUTION CONTRACT NO. 2020-026-WA035
16.0317 Ver 1.4 Page 5 of 8
SCHEDULE A
QUOTE
PHASE 1 - City Clerk / Finance
Software & Annual Maintenance
Laserfiche Avante Records
1.00
$11,000.
$2,200.00
$13,200.00
Management Edition Server for MS
00
SQL with Workflow (MSE35)
Laserfiche Named Full User with Web
7.00
$600.00
$120.00
$5,040.00
Access, Mobile, Snapshot and Email
(MNF16)
Laserfiche Avante Participant Users
7.00
$350.00
$70.00
$2,940.00
(MPAR)
Laserfiche Advanced Audit Trail with
7.00
$100.00
$20.00
$840.00
Watermark (MATX16)
Laserfiche Forms (MFRM16)
7.00
$50.00
$10.00
$420.00
Laserfiche Starter Public Portal
1.00
$15,000.
$3,000.00
$18,000.00
(MPP1)
00
Laserfiche Forms Portal Add -on
1.00
$7,995.0
$1,600.00
$9,595.00
(MPFRM)
0
Laserfiche Import Agent (MCA01)
1.00
$1,495.0
$390.00
$1,885.00
0
Incode / Laserfiche Integration
1.00
$5,000.0
$1,000.00
$6,000.00
(CD2910)
0
DocuSign Integration and Workflow
1.00
$2,000.0
$400.00
$2,400.00
Activities (CD7022)
0
DocuSign 200 Envelopes
1.00
$0.00
$1,200.00
$1,200.00
Software:
$50,190.00
Maintenance:
$11,330.00
Tax:
$5,536.80
Total:
$67,056.80
Services
L,onsuiiing service hours - Project Management, 40.00 $188.00 $7,520.00
Needs Analysis and Planning
Consulting Service Hours - Design, 80.00 $188.00 $15,040.00
Workflow/Form Build and Training
Service: $22,560.00
Tax: $2,030.40
Total: $24,590.40
CITY OF PORT ORCHARD
TECHNOLOGY SOLUTION CONTRACT NO. 2020-026-WA035
16.0317 Ver 1.4 Page 6 of 8
PHASE 2 - Public Works / Planning
Software & Annuai tV aintenance
Laserfiche Named Full User with Web
Access, Mobile, Snapshot and Email
(MNF16)
Laserfiche Advanced Audit Trail with
Watermark (MATX16)
Laserfiche Forms (MFRM16)
SmartGov Integration with Laserfiche
(CD2910)
ArcGIS Integration with Laserfiche
(CD2155)
PHASE 3 - Court / Police
Software & Annual Maintenance
Laserfiche Named Full User with Web
Access, Mobile, Snapshot and Email
(MNF16)
Laserfiche Advanced Audit Trail with
Watermark (MATX16)
Laserfiche Forms (MFRM16)
CDI JIS Integration (CD6010)
8.00
$120.00 $5,760.00
8.00
$100.00
$20.00
$960.00
8.00
$50.00
$10.00
$480.00
1.00
$5,000.0
$1,000.00
$6,000.00
0
1.00
$5,000.0
$1,000.00
$6,000.00
0
Software:
$16,000.00
Maintenance:
$3,200.00
Tax:
$1,728.00
Total:
$20,928.00
7.00 $600.00
$120.00
$5,040.00
7.00 $100.00
$20.00
$840.00
7.00 $50.00
$10.00
$420.00
1.00 $7,500.0
$1,750.00
$9,250.00
0
Software:
$17,750.00
Maintenance:
$3,800.00
Tax:
$1,939.50
Total:
$23,489.50
CITY OF PORT ORCHARD
TECHNOLOGY SOLUTION CONTRACT NO. 2020-026-WA035
16.0317 Ver 1.4 Page 7 of 8
SCHEDULE B
SOW
CITY OF PORT ORCHARD
TECHNOLOGY SOLUTION CONTRACT NO. 2020-026-WA035
16.0317 Ver 1.4 Page 8 of 8
LASERFICHE STATEMENT OF WORK NO. 1 (NEW IMPLEMENTATION)
FOR
CITY OF PORT ORCHARD
TECHNOLOGY SOLUTION CONTRACT NUMBER 2020-026-WA035
This Statement of Work No. 1 ("SOW") to Technology Solution Contract No. 2020-026-
WA035 ("TSC") is entered into by the city of Port Orchard Agency") and Compulink
Management Center, Inc. d/b/a Laserfiche ("Contractor" or "Laserfiche"), effective on the
date last set forth below
Contractor agrees to provide to Agency the professional services and other deliverables
("Services") set forth in this SOW, in accordance with the terms of this SOW and the TSC, for
the fees set forth in this SOW
PROJECT SCOPE AND OBJECTIVES
Agency seeks to implement a Laserfiche software solution in order to standardize document
and record capture & retention at The City. Documents will be made available online for public
access. Users will be able to launch business processes through web forms and managers will
be able to approve requests in an efficient way.
The following workstreams are included in the Services.
Workstream
11. Installation
12 Implementation
i
Major Activities
1.1 Install Laserfiche Avante 10 x and the following software 1
components
• Laserfiche Records Management Edition
• Laserfiche Workflow
• Laserfiche Audit Trail
I,
• Laserfiche Forms
• Laserfiche Public Portal & Forms Portal
• Laserfiche Import Agent
2.1 Design and implement a document capture approach 1,
2 2 Design and implement document -routing workflows
2.3 Design and implement an electronic form
PROJECT APPROACH: MAJOR ACTIVITIES AND TASKS
To complete this project. Laserfiche will employ a five -Phase implementation approach as
shown in the diagram below Each Phase includes ongoing project governance, project
management, and weekly status reporting As part of project governance activities, Agency's
acceptance of deliverables for each Phase is required before starting the next Phase.
CITY OF PORT ORCHARD
TECHNOLOGY SOLUTION CONTRACT NO. 2020-026-WA035
Statement of Work No, 1- LF 16.0317 v. 13
Page 1 of 9
Ongoing Project Governance Management and Status Reporting
1.
Requirements 5 Transition toAgency
I�.�: •• a �'• •
and Design I
The remainder of this document includes the major activities and deliverables for each Phase.
Phase 1. Requirements and Design
S. Transition to 11�
1. Requirement Development Deployment
and Design Agency
Major Activities
This Phase consists of the establishment of project practices and templates, as well as the
creation; review, and approval of a Requirements and Design document. Specific major
activities/tasks for this Phase include:
1. Conduct a project kick-off meeting with Agency and its key personnel.
2. Develop a project plan for the engagement.
3. Draft a Requirements and Design document by using information gathered in the sales
process. The document will include:
- A plan to install Laserfiche Avante and the following software components in the
Agency's network:
• Laserfiche Records Management Edition
• Laserfiche Workflow
• Laserfiche Audit Trail
■ Laserfiche Quick Fields
• Laserfiche Forms
■ Laserfiche Public Portal and Forms Portal
■ Laserfiche Import Agent
- A repository file plan that includes:
■ Folder structure to support the routing and storage of up to 6 departmental
document types.
• Metadata to appropriately index up to 6 departmental document types.
• High-level security to help control access and rights for up to 6 departmental
document types.
- A capture plan that includes:
• Capture of mail and other paper documents.
• Capture of electronic documents.
- Electronic workflows that include:
• Routing of Agency documents (e.g.. for approval).
- Electronic forms that:
• Route time off requests
• Route vouchers/invoices for approval
4. Review the Requirements and Design document and make updates based on Agency
feedback.
CITY OF PORT ORCHARD
TECHNOLOGY SOLUTION CONTRACT NO 2020-026-WA035
Statement of Work No. i- LF 16.0317 v 1.3
Page 2 of 9
Major Deliverables
Deliverables for Requirements and Design will include
• Requirements and Design Document: An Agency Requirements and Design
document for the installation and configuration of the system.
• Project Plan: A project plan that contains tasks and the estimated hours and duration
for each task.
• Status Report Template: A template that summarizes completed activities for the
period; planned activities. project -related issues that could impact scope, budget and
timing; and other information. This template captures key decisions with Agency on
scope areas.
' : • • 3. Testing 4. Deployment S. Transttton to
Agency
Major Activities
This Phase consists of implementing the solution in accordance with the Requirements and
Design document created in Phase 1. Specific major activities/tasks for this Phase include:
1. Coordinate with Agency to obtain VPN access to the network.
2. Install all licensed Laserfiche software required by the Services.
3. Develop and configure the solution per the specifications set forth in the Requirements
and Design document.
4. Provide periodic solution demonstrations to Agency to obtain feedback.
5. Develop a Test Plan to conduct testing in the next Phase.
Major Deliverables
Deliverables for Development will include:
• Deployed System: Laserfiche system is deployed in Agency's Test environment per the
Requirements and Design document and solution demonstrations.
• Test Plan: Test scripts to be used by Laserfiche and Agency to test system functionality.
Phase 3. Testing
1. Requirements ..
5. Transition
and Design i3. Testing . . .Agency
Major Activities
This Phase consists of a coordinated effort between Laserfiche and Agency to test the system.
Specific major activities/tasks for this Phase include:
1 Test the system using the Test Plan and remediate issues as necessary.
2. Coordinate with Agency to onboard users.
3. Provide guidance to Agency personnel who will perform User Acceptance Testing
("UAT").
— Address issues identified during UAT that are in scope for the Services.
CITY OF PORT ORCHARD
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_Statement of Work No. 1- LF 16.0317 v. 1.3
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— New or modified requirements will be addressed in a separate SOW to minimize
impacting the project timelines for the Services.
4. Create Deployment Plan.
5. Prepare for training and go -live.
Major Deliverables
Deliverables for Testing will include:
• Deployment -Ready Solution: Laserfiche solution that is tested for functionality by both
Laserfiche and Agency, which will be ready for promotion to the Production environment.
• Deployment Plan: The Deployment Plan details how the developed solution will be
promoted from the Test to Production environment. Agency's acceptance of the
Deployment Plan will constitute approval to close out the project 15 days after the plan
has been executed and the data has been validated.
Phase 4. Deployment
2- Development 3. Testing . , . 5. Transitian to
Agency
Major Activities
This Phase consists of deploying the upgraded and updated system to the Production
environment. Specific major activities/tasks for this Phase include:
1. Provide a train -the -trainer approach to train end -users and administrators on the
developed solution.
2. Promote the solution to Agency's Production environment. Specifically.
— Promote Laserfiche environment from Test to Production
— Promote the form, workflows. and Quick Fields sessions, as necessary, to the
Production environment.
— Promote folder structure, security, and metadata to the Production environment.
3. Address production -specific issues that occur.
4 Inform Agency that the system is available and in a production state for end -users to use
the system.
Major Deliverables
Deliverables for Deployment will include.
• User Training: A User Training Plan that Agency can use to train end -users and
administrators.
• Deployed System: Laserfiche system deployed to the Production environment.
• System Documentation: Project documentation on the administrative aspects of the
system.
Phase 5. Transition to Agency
1. Requirements 2. Development 3. Testing 4. Deployment
and Design
) -
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_Statement of Work No 1- LF 16.0317 v 1.3
Page 4 of 9
Major Activities
This Phase consists of transitioning the system to Agency system administrators and providing
knowledge transfer. Specific major activities/tasks for this Phase include:
1. Perform post -deployment support activities.
— Provide guidance to Agency on monitoring and documenting issues that may arise.
— Coordinate with Agency administrators for up to 30 business days to help diagnose
and resolve identified issues.
2. Transfer day-to-day system maintenance to Agency.
3. Walk Agency through the System documentation created in the Deployment Phase.
4. Introduce Laserfiche Support services to Agency's post -project support team via an
email.
Major Deliverables
Deliverables for Transition to Support will include:
• Closeout Notification: An email that contains a high-level summary of deliverables
provided by Laserfiche to Agency After "closeout." all new Services work not expressly
covered by the LSAP will be considered a new billable project.
PRICING AND PAYMENT TERMS
Professional Services Pricing
The table below sets forth the estimated level of effort required for this project, including both
onsite and offsite Professional Services work. This project will be billed on a fixed -price. Project
management will be billed as part of the Services.
Reasonable out-of-pocket expenses (e.g., airfare. lodging, meals, and ground transportation)
will be billed as incurred. and will be consistent with Washington state requirements.
Phase
Description -T`
,Requirements and Design
IDevelopment (non -programming)
Development (programming)
Rate
Est. Hours ;
Estimated Cost
1
$188
40
$7,520.00
2a
2b
$188
$250
60
0
$11,280.00
$ 0
3
Testing _
$188
0
$ 0
4
Deployment
$188
20
$3.760.00
5
Transition to Support
$188
0
$ 0
Total
1 0
$22,560.00
Payment Plan for Time and Materials Engagement
All Services will be performed in accordance with this mutually accepted SOW. To provide initial
funding for the project and simplify billing. an initial payment of 75% of the cost of the SOW will
CITY OF PORT ORCHARD
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Statement of Work No. 1- L.F 16.0317 v. 13 Page 5 of 9
be billed upon execution of the document.
The balance of Services will be billed monthly. Invoices are due upon receipt. If and when
changes to project scope or effort required to complete specific work items occur due to
unforeseen complications or issues outside of Laserfiche's control, Laserfiche will prepare a
change order for approval by Agency.
Payment Plan for Fixed -Fee Engagement Based on Completion of Milestones
All Services will be performed in accordance with this mutually accepted SOW. To provide initial
funding for the project and simplify billing, an initial payment of 75% of the cost of the SOW will
be billed upon execution of the document. 15% of the cost of the SOW will be billed upon
acceptance of the Deployment -ready Solution deliverable of Phase 3. 10% of the cost of the
SOW will be billed upon closeout.
Invoices are due upon receipt. If and when changes to project scope or effort required to complete
specific work items occur due to unforeseen complications or issues outside of Laserfiche`s
control, Laserfiche will prepare a change order for approval by Agency
ADDITIONAL TERMS AND CONDITIONS
Subcontractors
Contractor has advised Agency that Contractor intends to subcontract a portion of the Services
to Cities Digital. Inc., 192 Nickerson Street Suite 201, Seattle, WA 98109. ("Subcontractor").
Agency hereby approves Contractor's delegation of the responsibility to Subcontractor to perform
a portion of the Services required by this SOW
Agency Responsibilities
Agency will be responsible for the following.
Agency will make available, and provide timely access to (e g. within two to three
business days) necessary personnel to ensure project success, including:
a. A designated project manager to help schedule meetings. facilitate project
governance, coordinate document requests, and other tasks
b. IT personnel such as system administrators, database administrators, and help desk
c. Subject matter specialists (e.g. City Clerk, Accounting Assistant, Records Manager)
to provide information on Agency's system and file plan.
d. Personnel to execute the test scripts and document results for User Acceptance
Testing ("UAT"). Personnel will be made available per the project schedule and plan
Any delays in UAT may involve additional hours or fees.
Resource List
_Project Team Purchaser Team
Patrick Welsch Noah Crocker
Aaron Apple an
Mitul Poshia
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_Statement of Worn No. 1- LF 16.0317 v. 1.3
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2. Agency will work with Laserfiche to provide any necessary technical resources and
support. This includes:
a. Providing timely access and user credential to Agency network, applications,
database and related resources. including remote access.
b Providing configured Test environment that closely mirrors the Production
environment.
c. Providing only test data and not production data to Laserfiche.
d Configuring Kerberos, Active Directory and security policies as required for the
implementation.
e. Performing and testing backups of the Laserfiche configuration, database and other
systems as needed.
f Completing any testing (e.g.. system, integration. user acceptance testing) as
needed.
3 Agency will provide requested documentation and acceptance of key deliverables within
two to three business days. If Agency does not respond in writing to Laserfiche's request
for acceptance within five business days of Laserfiche's request, or Agency does not
reasonably refuse such approval within the five-day period, Agency will be deemed to
have accepted. If Agency decides not to deploy after acceptance of the Deployment -
ready Solution deliverable of Phase 3 (Testing), Laserfiche may close out this project.
After "closeout." all new Services work not expressly covered by the LSAP will be
considered a new billable project
4 Agency will be responsible for licensing all software components necessary for
completing Services
Key Assumptions
The following are key assumptions for delivery of the Services.
The scope of the engagement will include the Services specifically described in this
SOW Any additional scope requests will be provided in a separate SOW or change
order
a. Onsite meetings at the City of Port Orchard offices.
Other than basic installation activities, the scope does not include configuring
Records Management, Work Flow, Audit Trail, Forms and other Laserfiche software
components
c Integrations with third party applications, data migration/conversion and Laserfiche
installations on more than one production instance are out of scope.
d Any onsite work will be performed as needed at Agency's offices in Port Orchard
Washington All other work will be performed remotely. Currently. 3 trips are
contemplated for the Services.
2 The project is estimated at 120 hours over a 26 week period. Any delays and additional
hours incurred because of Agency's failure to fulfill its responsibilities will be billed to
Agency.
3 If Agency does not either reasonably refuse or contest Laserfiche's request that Agency
accept the hours incurred and billed within five business days of Laserfiche's request,
Agency will be deemed to have accepted it.
4. All Laserfiche Software Products, Professional Services and Support are sold subject to
the terms and conditions of Laserfiche's Software License Agreement (EULA), which
CITY OF PORT ORCHARD
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Statement of Work No 1- L.F 16.0317 v. 1.3
Page 7 of 9
accompanies the software.
5 By signing this SOW, Agency accepts all of these terms and conditions, which will not be
varied except in writing signed by both parties.
CITY OF PORT ORCHARD
TECHNOLOGY SOLUTION CONTRACT NO 2020-026-WA035
Statement of Work No 1- LF 16 0317 v. 13
Page 8 of 9
Approval
This SOW is subject to the written approval of Agency's authorized representative and will
not be binding until so approved.
ALL OTHER TERMS AND CONDITIONS OF THE TECHNOLOGY SOLUTION CONTRACT,
ITS AMENDMENTS, RELATED STATEMENT OF WORKS, AND THE MASTER CONTRACT
REMAIN IN FULL FORCE AND EFFECT.
In Witness Whereof, this Statement of Work is executed by the persons below. who
warrant that they are authorized by their respective parties to execute this Statement of Work.
City of Port Orchard (Agency)
Signature
Robert Putaansuu ,-
Print or `ype Name IDale
Mayor, City of Port Orchard
Ta+e
VAR Cities Digital, Inc "CDI"
(Subcontractor)
Patrick Wow,
rnn; cr i I
Pres,aent
Compulink Management Center, Inc. d/b/a
Laserfiche (Contractor)
Peter Wayman t3Z 14_7_fZQ
Or nt or Type Name ' Dale
EVP
TAIe
CITY OF PORT ORCHARD
TECHNOLOGY SOLUTION CONTRACT NO 2020-026-WA035
Statement of Work No. 1- LF 16 0317 v 1 3
Page 9 of 9