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056-19 - Wave Business Solutions, LLC - ContractDocuSign Envelope ID: A8AC83F7-9A14-4417-A768-CB20E6076E29 ORDER FOR INTERNET AND PHONE SERVICES This Order for Internet and Phone Services (this "Service Order") is entered into as of the date of last signature below (the "Effective Date"), by and between WAVE BUSINESS SOLUTIONS, LLC, a Washington limited liability company ("Provider"), and the CITY OF PORT ORCHARD, a Washington municipality ("Customer"). This Service Order is made pursuant to and will be governed by that certain Master Services Agreement between Provider and Customer dated August 13, 2019 (the "MSA"). This Service Order shall be effective as of the Effective Date, and shall remain in effect until the expiration of the Service Term (as defined in the VISA). All capitalized terms used but not defined in this Service Order shall have the meanings given to them in the MSA. Section 1: Key Business Terms. Name of Service Site: City of Port Orchard Service Site Address: 216 Prospect Street Port Orchard, WA 98366 Description of Services and Recurring Monthly Service Charges. Wave Ethernet Bundle: $595.00 [Bundled pricing] Internet Access Services: 100 Mbps / 100 Mbps Dedicated Internet Access Service [Included] /30 IP Address Block Included (4 IPs; 1 usable) [Included] Phone Services: 6 — PRI Channels 50 DIDs [Included] [Included] Additional Services: Phone Services: 5 — PRI Channels (at $17.95 per PRI) $89.75 16 DIDs (at $.25 per DID) $4.00 5,000 LD Min Pkg; $.028 per Min Overage $140.00 Total Recurring Monthly Service Charges: $828.75 One Time Installation Charges: Installation of the above -described Services. Total One Time Charges: Section 2: Initial Service Term. The Initial Service Term for the Services is thirty-six (36) months. The estimated installation date for the Services is 16 weeks from the Effective Date of this Service Order. Section 3: Customer Information. Account Name: City of Port Orchard Account Executive to Customer: Jeff Stoner ORDER FOR PHONE SERVICES Wave Business Solutions, LLC / City of Port Orchard Invoicing Address: 216 Prospect Street PROPRIETARY AND CONFIDENTIAL Port Orchard, WA ATTN: Accounts Payable pg. 1 8/13/2019 DocuSign Envelope ID: A8AC83F7-9A14-4417-A768-CB20E6076E29 To facilitate communication the following information is provided as a convenience and may be updated at any time without affecting the enforceability of the terms and conditions herein: Customer Site Contact: Steve Havert, IT Specialist 360-876-7043(Ph) Shavert@cityofportorchard.us Customer Billing Contact: Steve Havert, IT Specialist 360-876-7043(Ph) Shavert@cityofportorchard.us Customer Technical Contact: Steve Havert, IT Specialist 360-876-7043 (Ph) Shavert@cityofportorchard.us Section 4: Important Notice Regarding E911 Service. The telephone Services provided hereunder are provided by Provider's Internet Protocol voice network (aka "VoIP"). Federal Communications Commission rules require that providers of VoIP phone services remind customers of these important E911 facts: (i) Provider needs a correct service site address in order to deliver accurate location information to E911; (ii) If you move your VoIP phone equipment to a different physical address, you must call Provider immediately to update the location information, otherwise E911 will not have your correct location information on file; (iii) VoIP services operate using the standard electrical power provided to the service site, so unless you have arranged for a back-up power supply, the Services will be unavailable during a power outage; (iv) You may not be able to make E911 calls if there is a power outage, network outage or other technical problems, or if your phone service is terminated or suspended. By signing below Customer indicates that Customer has read and understands this notice regarding E911 service. The submission of this Service Order to Customer by Provider does not constitute an offer. Instead, this Service Order will become effective only when both parties have signed it. The date this Service Order is signed by the last party to sign it (as indicated by the date associated with that party's signature) will be deemed the Effective Date of this Service Order. CUSTOMER: CITY OF PORT ORCHARD By , Name: Title: &\ Q, A✓ Date: 8 1 ,3d_ , 'k PROVIDER: WAVE BUSINESS SOLUTIONS, LLC By DocuSigned by: �c�vicL �cyw /vtn Name: 8.8 U25328DA4�3. Davia Lampkin Title: VP Business Solutions Date: 8/15/2019 [The remainder of this page is intentionally left blank.] ORDER FOR PHONE SERVICES Wave Business Solutions, LLC / City of Port Orchard PROPRIETARYAND CONFIDENTIAL pg. 2 8/13/2019