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068-14 - Tri-Tec Communications, Inc. - Contract
REGEMED TRI-TEC INSTALLATION AND SECURITY XOREEMENT Contract Ncb.�% 6RT ORCHARD Communications, Inc. CITY CLERKS OFFICE THIS AGREEMENT is made between TRI-TEC COMMUNICATIONS, INC., with its principle office at 25130 - 74'h Avenue South, Kent, Washington 98032 (hereafter referred to as "TRI-TEC") and CITY OF PORT ORCHARD 216 Prospect Street Port Orchard WA Kitsap 98366 Federal Employee ID # (360) 876-4407 Extension (360) 876-4980 www.cityofportorchard.us IN CONSIDERATION of the mutual promises contained herein, TRI-TEC agrees to sell to Customer and Customer agrees to purchase from TRI-TEC (unless Customer elects to exercise the lease option below) the communications equipment listed on Schedule "A" attached hereto and incorporated by reference (hereafter referred to as the "Equipment"), in accordance with the following terms and conditions. 1. INSTALLATION SITE: TRI-TEC shall install the Equipment at: sheet Address: City: smote: county: - zip Code: - The Equipment and all parts, additions and accessions thereto: ❑ Are ® Are Not fixtures on the real property legally described as: (The legal description may be added to this Agreement by TRI-TEC after the date of execution.) Sheet Address:; ctir. State: County; nP Codes 2. INSTALLATION: TRI-TEC shall furnish all the necessary hardware, labor and other items for installation of the Equipment. TRI-TEC shall perform the installation in workmanlike manner, but shall not be responsible for damages to the premises not resulting from TRI-TEC negligence. Customer is responsible for the timely acquisition of all necessary permits, licenses, consents and approvals (the "Approvals") in connection with the installation of the Equipment, including but not limited to consents from landlord, building owner, or other parties having an interest in the installation site. If customer requests and TRI-TEC agrees to obtain such Approvals on Customer's behalf, Customer shall be responsible for all costs incurred by TRI-TEC and TRI-TEC shall use reasonable efforts to obtain Approvals without liability in the event TRI-TEC is unable to do so. TRI-TEC is not responsible for cabling of the workstations unless stated in the Schedule A. 3. RISK OF LOSSITITLE: Customer shall assume risk of loss to the Equipment upon delivery of the Equipment to Customer's premises. Title to the Equipment shall pass to Customer upon payment in full of the purchase price as well as any subsequent work orders or additional purchased equipment associated with the initial installation. 4. SECURITY INTEREST: Customer grants TRI-TEC a Security Interest in the Equipment together with all parts, additions and accessions thereto and any resulting proceeds. This Agreement creates a valid and perfected first priority security interest to secure the payment of Customer's obligations created herein or hereafter, including but not limited to maintaining and preserving the Equipment, and paying the Purchase Price, lease payments, subsequent service or equipment orders, costs of collection, and default interest. A copy of this Agreement is sufficient as a financing statement to perfect the security interest. Customer agrees to execute all documents required by TRI-TEC to perfect such security interest, including but not limited to an UCC-1 Financing Statement and/or an UCC-2 Fixture Statement. 5. THE TERMS AND CONDITIONS SET FORTH ON THE FACE AND REVERSE SIDE OF THIS AGREEMENT ARE AS MUCH A PART HEREOF AS IF WRITTEN ABOVE THE SIGNATURES OF THE PARTIES. 6. CUSTOMER, HAVING CAREFULLY READ ALL PROVISIONS OF THIS AGREEMENT, ACKNOWLEDGES RECEIPT OF A COPY OF THIS AGREEMENT AND THE SCHEDULES MADE A PART HEREOF WHICH ARE THE FINAL EXPRESSION OF THE AGREEMENT OF THE PARTIES, AND THE COMPLETE AND EXCLUSIVE STATE OF THE TERMS AGREED UP ALL PRIOR AGREEMENTS AND UNDERSTANDINGS BEING MERGED HEREIN, AND THAT THERE ARE NO REPRESENTATI N , WARRANTIES OR STIPULATIONS, EITHER ORAL OR WRITTEN, NOT HEREIN CONTAINED. NO MODIFICATION OF THIS AGRE E MAY BE MADE EXCEPT BY A LIKE SIGNED AGREEMENT. CUSTOMER FURTHER ACKNOWLEDGES THAT THE SALES PRE ENTATIVE'S ACCEPTANCE OF THIS AGREEMENT DOES NOT BIND TRI-TEC AND THAT THIS AGREEMENT DOES NOT CO STIT A BINDING CONTRACT, UNTIL IT IS ACCEPTED AND SIGNED BY AN OFFICER OF TRI-TEC. Customer Signature: TROT C Sales Reprep&ds9,A Slill DDade. DU�_ 1.. >s Pdnt Name: T TEC Officer Sig a Date: 1 Print N s: rtie: FYI 0 C� � -1 C Scott Grieben President/Owner ATTEST: .. Brandy Ri a son, City Clerk FINANCIAL OBLIGATIONS: Customer shall purchase the Equipment for the Purchase Price of $47.791.40,or shall exercise its option to lease the Equipment as follows: (Check and complete either (a) or (b) — do not check both.) ® (a) PURCHASE: Customer shall purchase the Equipment from TRI-TEC and shall pay to TRI- TEC the Purchase Price stated above. The Purchase Price does not include any sales, use excise, property or other tax applicable to the use, delivery or installation of the Equipment or other taxes applicable to this Agreement. Such amounts will be added to the Purchase Price when the invoice for payment of the Equipment is presented to the Customer. TRI-TEC shall assume responsibility for payment of the sales tax after it has been paid by Customer to TRI-TEC. Whether the Equipment is purchased or leased, TRI-TEC shall not be required to commence the installation of the Equipment until Customer's credit has been approved by an officer of TRI-TEC at its principal office and a review of Customer's installation site has been made by TRI-TEC technical personnel. TRI-TEC shall have the right to terminate this Agreement, in its sole discretion, based upon its review of Customer's credit and installation site. The Purchase Price shall be paid as follows: (1) 20% of the Purchase Price upon execution of this Agreement by Customer, (ii) 70% of the Purchase Price five (5) working days prior to system cut -over, (iii) balance due on the Installation Completion Date [as defined in Paragraph 8(b) below]. ❑ (b) LEASE OPTION: Customer shall enter into a binding agreement with a leasing company or other financial institution (the "Lessor') satisfactory to TRI-TEC and providing for a lease of the Equipment by Customer from Lessor for _ months rental of approximately plus applicable taxes under the terns set forth in Lessors standard lease. TRI-TEC will cooperate with Customer in arranging such lease. Upon execution of this Agreement, Customer shall deposit with TRI-TEC which is an amount equal to _ monthly rental payments including tax Upon the effective date of such lease, TRI-TEC will credit to the Customer's account with Lessor all deposits paid under the terms of this Agreement. TRI-TEC shall not be required to commence the installation of the Equipment until it has received a copy of such lease executed by Customer and Lessor and the deposit referred to above. The Estimated Installation Date specified herein may be extended by TRI-TEC in its sole discretion in the event of a delay in receiving the executed lease and deposit. (c) CONVERTIBILITY TERMS: Customer may elect by written notice to TRI-TEC during the forty- five (45) day period after the date hereof to convert the purchase of the Equipment into a lease as provided by Paragraph 7(b) hereof. TRI-TEC shall credit to Customer's account with Lessor to the extent deposits are required under such lease and the balance of such amount, if any, shall be remitted to Customer within thirty (30) days from the receipt of the lease by TRI-TEC. Customer may elect by written notice to TRI-TEC during the forty-five (45) day period after the date hereof to convert the lease of the Equipment into a purchase of the Equipment as provided by paragraph 7(a) hereof. In which event, Customer shall deposit with TRI-TEC 20% of the Purchase Price upon such election, 70% of the Purchase Price five (5) days prior to system cutover, balance due on the Installation Completion Date as provided by paragraph 7(a) hereof. If the installation of the Equipment was completed, as defined in paragraph 8(b) below, at the time of Customer's election, Customer shall pay the entire Purchase Price plus all applicable taxes upon such election. (d) TERMINATION: In the event Customer terminates this agreement for any cause whatsoever, Customer shall forfeit its deposit to TRI-TEC however, TRI-TEC shall retain all other rights, privileges, powers and remedies provided by the law and this agreement. 8. PERFORMANCE BY TRI-TEC: (a) The Estimated Completion Date will be September 25. 2014. (b) TRI-TEC shall complete the installation adhering to TRI-TEC's standard installation practices. TRI-TEC shall perform its standard review and acceptance of the installed Equipment. Upon successful completion thereof, TRI-TEC shall notify Customer that the Equipment has been installed and operates in accordance with applicable tests and performance specifications. The date of such notification shall be the Installation Completion Date. (c) The Installation Completion Date and any other performance by TRI-TEC whether the Equipment is purchased or leased, shall be subject to delays caused by Acts of God, war, riot, fire, flood, sabotage, inability to obtain fuel or power, governmental laws, regulations or strike, lockout or injunction (whether or not such labor event is within the reasonable control of TRI-TEC). In the event of any delay, the dates set forth herein and times for performance of any other TRI-TEC obligation may be extended by TRI-TEC for additional periods of time to cover such periods of delay. (d) Whether the Equipment is purchased or leased, TRI-TEC shall use its best efforts to make timely delivery and installation. However, all stated delivery or installation dates are approximate and TRI- TEC SHALL UNDER NO CIRCUMSTANCES BE LIABLE FOR DAMAGES, SPECIAL, CONSEQUENTIAL, OR OTHERWISE, FOR DELAYS IN DELIVERY OR INSTALLATION. 9. INTERCONNECTION WITH UTILITY FACILITIES (IF APPLICABLE): TRI-TEC's obligations shall be limited to installing the Equipment on the subscriber side of the interface equipment connecting the Equipment to the telephone system operated by the local telephone utility. TRI-TEC shall not be responsible in the event the utility fails to make interconnect services available in a timely manner. TRI-TEC shall not be obligated to pay the interconnect tariff or other charges with respect to such services. 10. INTERFACING: TRI-TEC shall not be responsible for interfaces between Equipment and any other type of hardware. Customer must have software ready for interface when TRI-TEC installs Equipment. Customer may not delay payment to TRI-TEC because interface hardware and software is not available or complete. 11. TOLL FRAUD DISCLAIMER WARNING: The system described herein has been designed to be reasonably secure from unauthorized usage and intrusions however, the system is not invulnerable to fraud or hacking. TRI-TEC disclaims any express or implied warranty that the system is technically immune from or prevents fraudulent intrusions into and/or unauthorized use of the system (including its interconnection to the long distance network). Customer is hereby warned that fraudulent use of the system, including but not limited to DISA, auto -attendant, voice mail, toll free calls, 900 service and 1010xxx, is possible. TRI-TEC makes no express or implied warranty against such fraud or hacking, and will not be responsible for consequential, incidental or special costs, including, without limiting the generality of same, telephone line charges resulting from such activity. 12. WARRANTY: (a) Equipment Warranty: TRI-TEC warrants that each item of the Equipment of its own manufacture will be free from defects in material and workmanship for a period of one year after the Date of Cutover. Warranty coverage on Equipment not manufactured by TRI-TEC is limited to the coverage provided by the manufacturer of such Equipment. (b) Software Warranty: TRI-TEC does not warranty software, however all software sold by TRI- TEC carries a warranty from, the software developer and/or manufacturer. (c) Rights and Remedies: TRI-TEC shall either repair or replace with new or refurbished equipment, at its sole option, any defective part of the Equipment or Software, provided Customer has provided written notice to TRI-TEC promptly after discovery and within the warranty period. Such repair or replacement shall be Customer's sole and exclusive remedy. All replaced parts will become the property of TRI-TEC. Customer agrees that any rights it may have pursuant to this warranty are independent of its obligation to make its payments due to TRI-TEC hereunder on a timely basis and that any claim under this warranty or otherwise against TRI-TEC shall not give rise to a right to withhold any payments due or a right of setoff hereunder or under any other agreement with TRI-TEC. (d) Maintenance: After the Date of Cutover, TRI-TEC shall perform maintenance on a time and materials basis unless otherwise superseded by a written and signed maintenance agreement between the parties. All labor associated with replacement of a product still under the manufactures warranty will be billed at the standard service rate(s) or in accordance with a maintenance agreement between the parties. All labor will be done during business hours (8 AM to 5 PM) Monday through Friday except holidays. (a) Disclaimers: THE WARRANTIES CONTAINED IN THIS SECTION ARE IN LIEU OF ALL OTHER WARRANTIES, EXPRESSED OR IMPLIED INCLUDING BUT NOT LIMITED TO WARRANTIES OF MERCHANT ABILITY OR FITNESS FOR ANY PARTICULAR PURPOSE. THESE WARRANTIES SHALL BE VOID AS TO PRODUCT DAMAGED OR RENDERED UNSERVICEABLE OR NONFUNCTIONAL BY ACTS OR OMISSIONS OF PERSONS OR ENTITIES OUTSIDE OF TRI-TEC, OR MISUSE, THEFT, VANDALISM, ACTS OF GOD, FIRE, LIGHTNING, COMMERCIAL POWER FAILURES, POWER SURGES, WATER OR OTHER PERIL, BY FAILURE OF CUSTOMER TO COMPLY WITH REQUIREMENTS SPECIFIED IN SCHEDULE A OR BY SERVICES OR PRODUCTS OF OTHER VENDORS, INCLUDING WITHOUT LIMITATION THE CENTRAL OFFICE LINES OF ANY TELEPHONE COMPANY. REPAIR, RELOCATION, OR ALTERATION OF THE PRODUCT NOT AUTHORIZED BY TRI-TEC VOIDS THE WARRANTY. LIABILITY OF TRI-TEC HEREUNDER IS EXPRESSLY LIMITED TO THE REPAIR OR REPLACEMENT DESCRIBED ABOVE, AND IN NO EVENT SHALL TRI-TEC BE LIABLE FOR ANY SPECIAL, INCIDENTAL OR CONSEQUENTIAL DAMAGES, SUCH AS LOST SALES, LOST PROFITS OR INJURY TO PROPERTY, OR ANY OTHER DAMAGES WHETHER ARISING IN CONTRACTOR TORT OR OTHERWISE. IN NO EVENT SHALL ANY REVOCERY AGAINST TRI- TEC BE GREATER IN AMOUNT THAN THE TOTAL CUSTOMER CHARGE. NO EXPRESS OR IMPLIED WARRANTY IS MADE AGAINST INTRUSIONS INTO TRI-TEC'S VOICE PROCESSING SYSTEMS BY FRAUDULENT CALLERS OR AGAINST ANY TOLL FRAUD. THIS LIMITATION OF LIABILITY SHALL APPLY NOTWITHSTANDING ANY FAILURE OF ESSENTIAL PURPOSE OF ANY LIMITED REMEDY. (f) Non -transferability: TRI-TEC's obligations under this warranty are limited to Customer unless TRI-TEC has provided its written consent to the transfer of the Product to another Customer. 13. CUSTOMER'S SERVICE: Commencing on the date the Equipment is delivered to the installation site, Customer at its expense shall: (a) Allow employees or agents of TRI-TEC free access to premises and facilities where the Equipment is to be installed at all hours consistent with the requirements of the installation; (b) Assure that the installation site will meet all temperature, humidity controlled, air conditioned and other environmental requirements set forth in the applicable Equipment specifications, and be dry and free from dust and in such condition as not to be injurious to the employees or agents of TRI- TEC or the Equipment to be installed; (c) Provide all supplemental equipment necessary for the installation, such as conduits, back boards, high voltage wiring and outlets; (d) Provide necessary openings and ducts for cable and conductors in the floors and walls; (a) Provide electronic current on a dedicated circuit for any necessary purpose with suitable outlets in the rooms as required; (f) Provide and install metallic ground(s) as required; (g) Provide for the termination of any existing service agreement with its local telephone utility and for the removal of any existing equipment and cable, as required; and (h) Provide suitable and easily accessible floor space and lighting at the equipment installation location. 14. MAINTENANCE: Customer shall maintain and preserve the Equipment in the same condition, repair and working order as when new, ordinary wear excepted, and shall in the case of loss or damage to any of the Equipment, make or cause to be made all repairs, replacements and other improvements in connection therewith which are necessary or desirable to such end. 15. ASSIGNMENT/SUBCONTRACTING: This Agreement maybe assigned by TRI-TEC in whole or in part and TRI-TEC may freely subcontract any or all of the work hereunder. Customer may not transfer the Equipment without the consent of TRI-TEC, which TRI-TEC shall not unreasonably withhold. 16. COVENANT NOT TO COMPETE: Neither TRI-TEC nor Customer shall induce or attempt to persuade any employee, agent, manager, consultant, director, or other participant in the other's business to terminate such employment or other relationship in order to enter into any relationship with the other or use contracts, proprietary information, trade secrets, confidential information, customer lists, mailing lists, goodwill or other intangible property used or useful in connection with the others business. 17. DEFAULT: If Customer fails to pay any of its financial obligations to TRI-TEC when due hereunder or any subsequent work requests or invoices, fails to perform any other obligations hereunder, including but not limited to maintaining or preserving the Equipment, or executing any UCC statements required by TRI-TEC, or breaches any other provision hereof, Customer shall be in DEFAULT. (a) Upon Customer's default: (i) Customer agrees to remain fully liable to TRI-TEC for all delinquent payments under this Agreement and any subsequent work requests or invoices; (ii) Al unpaid amounts under this Agreement, and any subsequent work requests or invoices shall, at TRI-TEC's option, become immediately due and payable; (iii) Customer agrees to make the Equipment available to TRI-TEC for repossession at the installation site or upon the agreement of both parties, at another location; (iv) TRI-TEC shall have all rights and remedies available under the Uniform Commercial Code as adopted in Washington now and as amended from time to time, and under any other laws. No remedy of TRI-TEC hereunder shall be exclusive of any other remedy provided herein or by law, but such remedies shall be cumulative and in addition to every other remedy; and (b) As long as any part of Customer's account remains outstanding, titre to the Equipment shall remain in TRI-TEC unfit all amounts due are fully paid. (c) Customer agrees to pay all of TRI-TEC's cost of collection, including attorney fees whether or not suit is commenced, to enforce any part of this Agreement. 18. JURISDICTIONNENUE: Customer agrees that if a suit is instituted to enforce the terms of this Agreement, the courts of the state of Washington and federal courts located in the state of Washington shall have personal jurisdiction over Customer. Customer further agrees that in the event of a suit, the venue, at the option of TRI-TEC, shall be in King County, Washington. 19. DEFAULT IN INTEREST: Customer agrees that all amounts not paid when due, including all amounts in default, shall bear interest at the rate of twelve percent (12%) per annum until paid. 20. SEVERABILITY: In the event that any provision hereof is held to be illegal, invalid or unenforceable, such provision shall be deemed to be separate from all of the other provisions hereof and all of such other provisions shall remain in full force and effect as if such illegal, invalid or enforceable provisions were not a part hereof. 21. NOTICES: All notices and other communications provided hereunder shall be in writing and conveyed via U.S. first class mail or fax to the address and/or fax number provided on this Agreement or as designated by either party in a written notice to the other party 25130 74"Avenue South, Kent, WA 98032 . Telephone (253) 852-7777 . Fax t253-852-5660 . �vv/w TRI-TEC com TRI-TEC Communications, Inc. AGREEMENT FOR TRI-CARE MAINTENANCE THIS AGREEMENT is made between TRI-TEC COMMUNICATIONS, INC., with its principle office at 25130 - 74`" Avenue South, Kent, Washington 98032 (hereafter referred to as "TRI-TEC') and DBa ; City Of Port Orchard Stste: County: Zip Code: chard WA Kitsap 98366 216 Prospect Street LFaxNufter Website Address: Federal Employee ID # (360)876-4407 Extension 6-4980 www.cityofportorchard.us State: County: Zip Code: COVERED PRODUCTS Hardware and Software covered by this Agreement includes only the items specifically defined in the System(s) Description. Covered Products include all installed parts, components and options with the exception of batteries and any other consumables. Parts not purchased from TRI-TEC are not covered unless specifically defined within System(s) Description. Any software defects or functionality not performing as documented by the software manufacturer will be the responsibility of the software manufacturer to bring to resolution based upon their software warranty and policies. TRI-TEC distributes all software on an as -is basis unless otherwise stated in writing. Notwithstanding the above, TRI-TEC will provide technical support as defined in the Technical Support Section as it relates to system software necessary for the proper operation and use of Covered Products. SYSTEM s DESCRIPTION 1- Mitel MiVoice Office Package - IP 6- Cordless DECT Handset & Module Bundle 1- 2GB Compact Flash Card 1- MAS Server Appliance for MiVoice Office 1- MT5000 Tl/PRI Card 1- MiCollab - 50 Deskphone License 1- Standard Software Assurance CP Base 2- HP 2920-48 PoE+ Switch 1- Standard Software Assurance MAS Base 1- Minuteman Enterprise PlusBattery Backup 50- Standard Software Assurance MiCollab Deskphone 2- Minuteman Extended Runtime Battery 53- MT5000 Category D IP Phone License 1- MT5000 Category F IP Phone License 1- MT5000 Loop Start Module 1- 4-port Voicemail Upgrade 1- IP DECT Stand + 5610 IP DECT Handset Bundle 41- 5320e IP Phone 28- 5330e IP Phone 18- Cordless DECT Headset & Module Bundle CHARGES: Customer shall pay to TRI-TEC a yearly fee (plus taxes) upon execution of the Agreement: $4,291 (Included in System Purchase) EFFECTIVE DATE: This Agreement becomes effective at 12:01 am on this date. Septmber 25, 2014 TRI-TEC RESPONSIBILITIES 1. TECHNICAL SUPPORT Telephone and e-mail support: Technical Support is provided on a per incident basis during normal business hours for the support period. Technical support is intended to provide help with situations such as: o Troubleshooting and problem resolution for issues arising from hardware or software problems • How-to questions for documented features o Questions related to: inaccurate or incomplete documentation of a product feature and incorrect execution of a feature based on how it has been documented • Application requirements information • Initial contact to determine if problems are attributable to third party issues (e.g. telco, network configuration, cabling, Personal computers, web cameras or cell phones). Scheduled On -Site Technical Support: Scheduled On -Site Technical support is provided to troubleshoot, repair or replace faulty hardware or software adversely affecting less than 25% of system operations. Emergency Call Out On -Site Support: Emergency On -Site Technical support is provided to troubleshoot, repair or replace faulty hardware or software problems that adversely affect 25% or more of system operations. 2. SUPPORT AVAILABILITY Technical Support is available to the Customer as follows: Regular Business Hours: 8 am — 5 pm, Monday through Friday excluding holidays. (New Years Day, Easter, Labor Day, Independence Day, Memorial Day, Thanksgiving, Christmas) Labor for technical support labor will be provided at no charge as part of this agreement. After Business Hours: 5 pm - 8 am, Monday through Friday, all weekends, all holidays listed above. Labor for technical support will be billed at TRI-TEC's prevailing labor rates. 3. ACCESS TO TRI-TEC INVENTORY 24 hours a day, 7 days a week, including holidays. After business hours access is considered an emergency call out and prevailing labor rates will apply. Customer Initilt page 1 of 4 4. SOFTWARE MAINTENANCE UPDATES If required, TRI-TEC shall make available and provide technical support to implement any available software maintenance updates to correct problems with the Covered Products. 6. NEW SOFTWARE RELEASES Upon request, TRI-TEC shall make available to Customer any general availability System Software Releases and Major Software Releases to the Covered Products. Professional Services to perform these upgrades may be purchased according to TRI-TEC's prevailing labor rates. If Professional Services is purchased, TRI-TEC will apply these System Software Releases or Major Software Releases either remotely or on -site at their sole discretion. Upgrades that need to be applied to the Client workstations are not considered part of this Agreement. Professional Services to perform this work may be purchased according to TRI-TEC's prevailing labor rates. 6. SUPPORT OF INCOMING CUSTOMER ISSUES OF COVERED PRODUCTS TRI-TEC shall provide the following technical support to Customer for all incoming Customer issues regarding the appropriate performance of the Covered Products and software licensed to Customer as part of the Covered Products. o TRIAGE: Receive incoming request via phone or e-mail, gather appropriate information to generate work order, inform customer of expected response time by technician. ® TIER 2: Technician engages with customer via phone, remote session or on -site support to resolve major and minor failures. 6 TIER 3: Advanced application resolution. TRI-TEC will engage Engineering support from product manufacturer as required. Once TRI-TEC technical support has determined that the problem appears to be related to other than the Covered Products, TRI-TEC is not responsible for the issue resolution. However, TRI-TEC will assist with the resolution of any problems which are associated with the Covered Products and work with other parties, as necessary and appropriate, to help resolve the problem. Customer will be invoiced according to TRI-TEC's prevailing labor rates. Customer agrees that it is responsible for identifying and funding required resources for resolving issues not covered by this Agreement. TRI-TEC is not responsible for troubleshooting configuration or programming changes made to the system by the Customer (without TRI-TEC approval). Professional Services for additional configuration or application changes may be purchased according to prevailing labor rates. 7. INCIDENT SEVERITY LEVELS AND RESPONSE TIMES It is the responsibility of the customer to state the severity level of the incident when opening the issue. If the severity level is not communicated to the Support Agent, it will be assumed that the customer agrees with the severity that is chosen by the Support Agent. Major Alarm: Hardware or software failures that cause 25% or more of the system to fail. For businesses within the Greater Puget Sound Area, TRI-TEC guarantees a (two) 2-hour response time. Minor Alarm: Failure of IP, Digital and Analog telephones, ancillary equipment and other equipment not affecting entire system performance. For businesses within the Greater Puget Sound Area, TRI-TEC guarantees response by the next business day. 8. REMOTE ELECTRONIC SUPPORT TRI-TEC Technical Support may use remote access capabilities to assist in triage and technical support issue resolution. Customer will set-up, provide and maintain at its expense intemet access to the Covered Products or dial up access (as a last resort), as well as configuration and maintenance of LAN and security equipment necessary for TRI-TEC to remotely access Covered Products. Due to the nature of remote access, TRI-TEC makes no warranty as to the ability of technical support to successfully perform any function remotely at any time. On -site service calls that are required due to a lack of remote access capability can, at the sole discretion of TRI-TEC, be charged according to TRI-TEC's prevailing labor rates. 9. COVERED PRODUCTS MAINTENANCE Repair Parts During the term of the Agreement, TRI-TEC will repair or replace defective Equipment with new parts or reconditioned parts at TRI-TEC's discretion. Reconditioned parts will be equivalent or superior in performance to new parts and will be fit to replace the part it is designed to replace. All replaced parts become the property of the Customer and shall retain the remaining warranty of the removed part. All removed parts become the property of TRI-TEC. At the customer request, TRI-TEC will ship the part to the customer for the customer to replace themselves. Any removed parts not returned to TRI-TEC within five (5) days of being replaced will be invoiced to the customer at the then current price for the replacement part. Customer agrees to pay for this part. Part Non -Availability In the event replacement parts needed for repair or replacement become unavailable during the coverage period of the Agreement, TRI-TEC, at its sole discretion, may elect to provide Customer with a replacement part of TRI-TEC choosing superior in performance and fit to replace the covered part. In no event shall TRI-TEC be liable for any damages as a result of the unavailability of replacement parts. 10. SUPPORT FOR NON -COVERED ISSUES (PROFESSIONAL SERVICES) At the request of the Customer, TRI-TEC will perform Professional Services that are not covered by this Agreement Professional Services are provided as extended assistance with issues not related to product usability, troubleshooting and problem resolution. Examples of Professional Services that may be requested are: Onsite or Remote Installation support for additional purchased hardware or software licenses a Supportfor connecting or working with any product not purchased from TRI-TEC a Design assistance including researching, programming and training associated with changing the design of an installed application. o Design assistance and programming "one -offs" which combine features to perform in ways that are not documented or supported by the manufacturer. • Ordering or connecting new telco or network services • Upgrading systems to a new release of software. 0 Programming support to implement features not deployed during the initial system installation Additionally, TRI-TEC may undertake support and maintenance services in support of this Agreement that appear to be covered at the time the effort begins but are later determined not to be covered by this Agreement. In each case, and for services required due to the above non -covered causes, TRI-TEC shall provide such services at TRI-TEC's prevailing labor rates, and Customer agrees to pay for same. CUSTOMER RESPONSIBILITIES 11. Customer will designate to TRI-TEC two (2) named individuals, a primary and a secondary, who will be responsible for reporting support issues. 12. Customer shall notify TRI-TEC of any program errors or malfunctions and provide supporting materials that will reasonably enable TRI-TEC to identify suspected problems or errors in accordance with TRI-TEC support procedures. 13. Customer will maintain documentation of all updates and modifications to the Covered Products and will make this information available to TRI-TEC. 14. Customer agrees to provide TRI-TEC with access to its premises and Covered Products in connection with TRI-TEC performance of its obligations hereunder. 16. Customer is solely responsible for safeguarding all programs, data and removable storage media at all times (including before and after TRI-TEC Support and Maintenance service). This includes performing regular back-ups of the system programming and safeguarding these back-ups. Customer Initi s�ep age 2 of 4 16. Customer further agrees to maintain at its expense the installation site in accordance with environmental and other specifications provided by TRI-TEC or the original equipment manufacturer. 17. Customer agrees to operate the Covered Products on appropriate utility service with a sufficient Uninterruptible Power Supply (UPS) at all times. 18. Customer acknowledges and agrees it is Customers obligation and responsibility to preserve any data on equipment prior to TR I-TEC repairing or replacing the equipment. TRI-TEC will exert reasonable efforts to minimize the alteration or destruction of any remaining customer data, settings and configurations during repairs however TRI-TEC does not, in any way warrant or guarantee that customer data, settings or configurations will be preserved through the repair process. Customer acknowledges and agrees that for hardware returned to TRI-TEC, it is Customer's obligation and responsibility to ensure that any confidential, proprietary or otherwise sensitive information, including, without limitation, individually identifiable consumer information about Customer's customers, stored on any hardware returned to TRI-TEC is completely wiped and purged by Customer prior to delivery to TRI-TEC. TRI-TEC shall not be liable for any such information remaining on hardware returned by Customer. Furthermore, Customer shall indemnify, defend and hold harmless TRI-TEC and its officers, directors, shareholders, employees and agents, and its respective successors and assigns, against any cause of action, loss, liability, damage, cost or expense of any nature whatsoever, whether accrued, absolute, contingent or otherwise, including without limitation, attorney's fees and costs, including allocated costs of in-house counsel (whether or not suit is brought), arising out of or relating to Customer's failure to completely purge all such confidential, proprietary or sensitive information from the hardware. 19. Customer is responsible for safeguarding any software media and software license keys and providing them when needed to install or re -install some or all of the Covered Prod ucts. 20. Customer is to take full responsibility of results from loading and implementing new software and/or service packs on server, LAN/WAN Equipment or workstations without TRI-TEC's prior approval. 21. Customer is responsible for all normal administration (i.e. Moves, Add, Changes) after receiving system administrator training on the system (not included in this agreement). TRI-TEC is available to perform this work, which may be purchased according to TRI-TEC's prevailing labor rates. 22. Should the Customer System Administrator change during the term of this agreement the new System Administrator will be required to successfully complete System Administrator training. The cost for this training is not covered under this agreement. TRI-TEC will perform System Administration Training based upon current billable rates and terms. Alternately, TRI-TEC can sponsor Customer system administration personnel to attend manufacturer provided certification training however all tuitions, fees and expenses related to this training are the sole responsibility of the customer. EXCLUSIONS, The following issues are not covered under the Agreement. For these issues, TRI-TEC shall not be obligated to furnish Support and Services, nor shall TRI-TEC be liable hereunder for repairs or replacement of equipment or additions hereto: 23. Damage or problems caused during transportation by Customer; 24. Damage or problems caused by repairs, changes, modifications, maintenance, relocation or reinstallation by other than TRI-TEC personnel, or without TRI-TEC's written permission; 25. Damage or problems caused by improper ESD ("Electro-Static Discharge') precautions when handling Covered Products; or problems caused by an external electrical fault or any unusual shock; 26. Damage or problems caused by improper electrical grounding and/or utility service 27. Damage or problems caused by use of non-TRI-TEC supplied equipment or parts; 28. Damage or problems caused by misuse, abuse, neglect, or accident; 29. Damage or problems caused by an accident, fire or water; 30. Damage or problems caused by natural disasters such as flood, fire, lightning, earthquake or tornado; 31. Damage or problems caused by failure to maintain the proper operating or storage environment for the Covered Products to include but not limited to air conditioning, humidity control, or corrosive atmosphere harmful to electronic equipment; 32. Damage or problems caused by strikes, riots, sabotage, or acts of war; theft; 33. Routine cleaning, or normal cosmetic wear; 34. Technical support or maintenance of any kind for third party application or custom software not defined under Covered Products; 36. Technical support associated with programming of Application Program Interfaces (API) of Covered Products except for support on the capabilities of the programming interface. MISCELLANEOUS PERFORMANCE BY TRI-TEC 36. The relationship between TRI-TEC and Customer at all times during the term of this Agreement shall be that of an "Independent Contractor." Employees and Agents of TRI-TEC shall not be considered by either party to be agents or employees of Customer in any respect. TRI-TEC agrees to arrange directly with such employees and agents for salary and other compensation earned in connection with the subject matter and performance of this Agreement. PERSONNEL 37. TRI-TEC has the sole right to determine the assignment of its personnel in the performance of this Agreement. NON-INTERFERENCE WITH EMPLOYEES 38. Customer understands and acknowledges that Services to be performed pursuant to this Agreement will be performed by employees or agents of TRI-TEC. Customer further understands and acknowledges that the employees of TRI-TEC constitute a highly trained, unique and valuable component necessary to the conduct of TRI-TEC business. Accordingly, Customer agrees and covenants that, during the term of this Agreement and for a period of one (1) year thereafter, Customer (and any subsidiary or affiliate of Customer), will not, without the express consent of TRI-TEC, directly or indirectly, solicit for employment, hire, employ or retain (as an employee, independent contractor, consultant, subcontractor or otherwise) any person then employed by TRI-TEC or who was employed by TRI-TEC within the preceding twelve (12) months. 39. In addition to any other rights available to TRI-TEC hereunder for violation of Non -Interference with Employees, Customer agrees and acknowledges that an estimate of the damages to TRI-TEC for each violation shall be an amount equal to 60% of the first year salary to be paid by Customer to the person hired (including any guaranteed and/or signing bonus). Customer will pay such amount to TRI-TEC upon demand. Customer agrees that such amount shall not constitute a penalty or fine and waives any right, to the extent permitted by law, to contest the liquidated damages provided hereunder. CONFIDENTIALITY 40. The Confidential Information disclosed under this Agreement ("Confidential Information") is described generally as product and roadmap information, marketing plans, financial/pricing information, customer and vendor related data, services/support and other business information including, but not limited to, software, strategies, plans, techniques, drawings, designs, specifications, technical or know-how data, research and development, ideas, inventions, patent disclosures that may be disclosed between the Parties whether in written, oral, electronic, website-based, or other form. This Agreement also includes Confidential Information acquired during any facilities tours. Customer Initial W(Page 3 of 4 41. Except as otherwise provided herein. TRI-TEC and Customer each agree that all information communicated to it by the other, whether before or after the Effective Date, will be deemed to have been received in strict confidence, will be used only for the purposes contemplated by this Agreement, and each party will use the same means as it uses to protect its own confidential information to prevent disclosure and to protect the confidentiality thereof. The parties receiving Confidential Information (each, a "Recipient") from the other parties disclosing Confidential Information (each, a "Discloser") will use the Confidential Information only for the purpose of and in connection with the parties' business relationship. The Recipient party, its agents, representatives or employees shall not, without the prior written consent of the other party, disclose such information. This Agreement imposes no obligation upon a recipient with respect to Confidential Information which (a) the Recipient can demonstrate was already in its possession before receipt from the Disdoser; (b) is or becomes publicly available through no fault of the Recipient; (c) is rightfully received by the Recipient from a third party without a duty of confidentiality; (d) is disclosed by the Discloser to a third party without a duty of confidentiality on the third party; (e) is independently developed by the Recipient without a breach of this Agreement; or (f) is disclosed by the Recipient with the Discloser's prior written approval. WARRANTIES 42. TRI-TEC warrants to Customer: © that the performance of the terms of this Agreement does not violate the provisions of any other agreement to which TRI-TEC is a party or by which it is bound; o that all services performed hereunder will be performed in a good and workmanlike fashion; o that all services provided hereunder will either be TRI-TEC's own work or that TRI-TEC shall have the right to use or provide sub -contractors to provide such work without restriction. While TRI-TEC takes responsibility for providing satisfactory maintenance services in accordance with the plan selected by Customer, it makes no claim that it can maintain this equipment in a manner to prevent fraudulent intrusions including but not limited to toll fraud, and the unauthorized use of voice processors and voice mail systems. Therefore, no express or implied warranty is made against such fraudulent uses that may be made of the equipment. TERMINATION 45. Either party shall have the right to terminate this Agreement immediately if the other party hereto: 46. Breaches a material obligation under this Agreement and such material breach continues uncured for a period of thirty (30) business days after receiving written notice thereof. However, if the breach is not one which is capable of being cured within thirty (30) business days and the breaching party has commenced to cure the breach within such time and continues to do so diligently and in good faith, then the breaching party shall be granted an extension for a reasonable period of time; or 47. Fails to comply with any material requirement of this Agreement as to confidentiality or the proprietary nature of any material covered hereby or provided hereunder, or 48. Becomes insolvent or bankrupt however evidenced. 49. If Customer fails to make a payment to TRI-TEC when due, TRI-TEC will have the right, as its option, to suspend performance specified under this Agreement or to terminate this Agreement immediately upon written notice to Customer. Any termination or suspension will not limit or affect TRI-TEC right to recover amounts owed by Customer prior to or in connection with such termination. INSURANCE 60. TRI-TEC certifies that it maintains general liability and workers compensation insurance and that such insurance is, and during the term hereof will remain in full force and effect and that the premiums in respect thereof have been paid. TRI-TEC agrees to deliver to Customer evidence of such insurance coverage upon request. PAYMENT AND TAXES 51. The term of this Agreement shall be for a one (1) year period commencing from the date of receipt of the customer payment at TRI-TEC and shall be renewed automatically for successive one (1) year periods thereafter until terminated in writing as provided herein. Each renewal of this Agreement shall be subject to the same terms and conditions herein contained except that the service fee due TRI-TEC for each renewal period shall be at the rate then charged by TRI-TEC for similar maintenance services. Either party may terminate this Agreement at the end of the initial or any renewal period only, by giving the other party written notice of termination thirty (30) days prior to any annual anniversary date. 52. Customer agrees to pay the non-refundable annual charges specified for the Initial Term of the Agreement or for any annual charges for successive one (1) year renewals of the Agreement as set forth in the relative invoice for renewal to Customer. All charges will be paid annually in advance. 63. Payments must be kept current in order to use and receive services under the Agreement. 64. Fees may increase when the Covered Products move from the Initial Term to subsequent renewals or if additional Covered Products are added to this Agreement prior to the Agreement's yearly renewal. Subject to termination of this Agreement in accordance with the provisions of the Term and Termination Sections, Customer agrees to pay the then appropriate price as set forth in the relative invoice for renewal. 55. TRI-TEC or Customer, upon written authorization from the other Party, will amend this Agreement as necessary to incorporate changes to the Covered Products. Additions to Covered Products will be added to the charges for this Agreement in accordance with TRI-TEC then current rates and rms. 66. In addition to other payments required hereunder, Customer shall pay all federal, state, and local sales and/or use tax , p nalties and late charges. 57. To the extent that TRI-TEC is required to collect and remit any tax on a transaction with Customer, TRI-TEC shall i oice ustomer, as a separate line item, for the amount of any such tax. All amounts that remain unpaid after the payment due date shall bear interest beginning on the payment due date til paiidl t the lesser of 12% per annum or the highest rate permitted by applicable law Customer Signature TRI-TEC Sales.RepmsAsOV se -. l/ Print Name: AM T141 crofficer ign Date;- Prat F'n G� - 1CJ Scott Grieben Pres./Owner ATTEST: Brandy Ri.nearson, C City Clerk Customer Initia - pacie 4 of 4 TRI-TEC Communications, Inc. Schedule A Prepared For: City of Port Orchard 216 Prospect Street Port Orchard, WA 98366 (360) 876-4407, Fax (360) 876-4980 Scope of Work NJPA Discounted Pricing Analog Trunks Digital Trunks Digital Stations Analog Stations IP Stations Voice Mail Ports Voice Mail Hours 8 24 0 4 28 8 300 Mitel 5000 Qty Part Number Description Price 1 52002686 Mitel MiVoice Office Package - IP $1,236.90 1 - MT5000 HX Controller Chassis -4 CO Trunk Ports -4 Analog Station Ports -4 ports Voice Mail 1 - Dynamic Extension Express System License 1 - UVM E-mail Synchronization License 1 - Meet -Me Conference LicenseL 1 - Hot Desking System -Wide License 16 - IP Phone Category D License 1 50006500 2 GB Compact Flash Card - Mitel 5000 $120.00 1 580.2702 MT5000 Dual T1/E1/PRI (T1M-2) for CS/HX $620.00 53 840.0416 MT5000 Lic IP Phone Category D $4,600.40 1 840.0418 MT5000 Lic IP Phone Category F $62.00 1 840.0460 Voice Mail 4-Port Upgrade $620.00 1 580.2304 MT5000 Loop Start Mdl (LSM-4) for CS/HX $241.80 1 54005233 STD Software Assurance 5000 CP Base $248.00 Product SubTotal $7,749.10 8/13/2014 3:07:40 PM - spencers 25130 74th Avenue South • Kent, WA 98032 • Telephone: (253) 852-7777 • Fax: (253) 852-5660 www.tri-tec.com Page 1 of 5 Schedule A (continued) Mitel Desktop Devices Qty Part Number Description Price 28 50006476 5330e IP Phone (Backlit) $6,857.20 41 50006634 5320e IP Phone (Backlit) $8,261.50 18 50005712 Cordless (DECT) Headset & Module Bundle (NA) $5,245.20 6 50005711 Cordless (DECT) Handset & Module Bundle (NA) $1,302.00 1 51301098 IP DECT Stand + 5610 IP DECT Cordless Handset $306.90 Bundle NA Mitel Application Suite Product SubTotal $21,972.80 Qty Part Number Description Price 1 54004267 MiCollab - 50 Deskphone License $2,762.10 1 52002723 MAS Server App for MiVoice Ofc $2,166.90 50 54005201 Standard Software Assurance MiCollab Deskphone $341.00 1 54005222 Standard Software Assurance MAS Base $62.00 Product SubTotal $5,332.00 Networking Components Qty Part Number Description Price 2 J9729A HP 2920-48 10/100/1000 PoE+ Switch $5,280.00 -High-performance Gigabit Ethernet access switch -Four optional 10GbE (SFP+ and/or 10GBASE-T) ports -Stacking capability with a total of four switches -Layer 2 and Layer 3 plus static and RIP routing, PoE and PoE+ support These switches include a lifetime warranty, as well as all software releases and technical phone support. Product SubTotal Miscellaneous Components $5,280.00 Qty Part Number Description Price 1 E2000RTXL2U Minuteman EnterprisePlus LCD $1,200.00 2 BP72RTEXL Minuteman Ext Runtime Battery ED3000RM2U $1,932.00 Product SubTotal $3,132.00 8/13/2014 3:07.40 PM - spencers Page 2 of 5 25130 74th Avenue South • Kent, WA 98032 • Telephone: (253) 852-7777 • Fax: (253) 852-5660 www.tri-tec.com Schedule A - — -- (continued) Summary Mite] 5000 $7,749.10 Mitel Desktop Devices $21,972.80 Mitel Application Suite $5,332.00 Networking Components $5,280.00 Miscellaneous Components $3,132.00 SubTotal $43,465.90 Hardware / Software $43,465.90 Labor $9,810.00 Misc. Hardware $150.00 Total $53,425.90 Discount ($5,634.50) Grand Total $47,791.40 811312014 3:07:40 PM - spencers 25130 74Ih Avenue South • Kent, WA 98032 *Telephone: (253) 852-7777 • Fax: (253) 852-5660 www.tri-tec.com Page 3 of 5 Schedule A (continued) Notes The additional discount is a reflection of the MiVoice Office Communicate & Collaborate Promotion for $5,634.50 which expires September 30, 2014 1. Quote assumes cable plant is appropriate. Any internal cable plant issues, half or full duplex mismatches resulting in collisions or network broadcast problems have not been tested for. If any of these issues are present, this quote assumes that Customers Network Administrators will take the necessary steps to correct them. TRI-TEC Communications is available to correct these problems on a time and materials basis. 2. Quote assumes Local Area Network is actively provisioned for VLAN tagging, QoS and has the ability to route traffic between VLAN's. Programming required by TRI-TEC's installation personnel to program customer provided LAN equipment will be billed at the prevailing labor rate. 3. Quote assumes LAN is provisioned for Power Over Ethernet. If not, Customer agrees to purchase local power adapters. If local power adapters are used, this quote assumes TRI-TEC installation personnel will have ready access to the individual power outlets. If not, Customer personnel will be responsible for installing the power adapters. 4. TRI-TEC will install one desktop client and train customer personnel in the installation of others. TRI- TEC is available to install additional clients on a time and materials basis. 5. As the Voice over IP suitability of any Internet connection can change at any time, with no advance notice, TRI-TEC cannot guarantee any voice quality when connected to the public Internet. 6. TRI-TEC will furnish one 6' Cat 5 cable to connect the telephone to the wall outlet. Longer cords are available at an additional charge. Patch panel and patch cords connecting the device at the patch panel to the network are available at an additional charge. 7. This configuration will require 10/100 Ethernet switch ports to connect to your LAN. 8. This quote assumes appropriate rack space exists for mounting the equipment. Data racks are available at an additional charge. 9. Quote includes a One Year Maintenance Plan on all hardware/software and labor. 10. Quote includes all end user, operator and basic system administrator training. 11. Quote includes installation coordination with network provider. 12. Quote is valid for 30 days. 13. Quote does not include Washington State Sales Tax. 8/13/2014 3:07:40 PM - spencers Page 4 of 5 25130 74th Avenue South • Kent, WA 98032 •Telephone: (253) 852-7777 • Fax: (253) 852-5660 www.tri-tee.com Schedule A (continued) 14. The quoted UPS model has a 5-20P input plug that requires a 125VI20Amp wall receptacle. OPTIONAL SYSTEM ADMININSTRATOR SUPPORT PACKAGE: This optional package includes 10 remote help telephone calls for programming questions. 6 of these calls can be scheduled for individual 1 hour on -site training sessions or programming assistance to be used within one year of system installation. The cost for this optional package is $500. 20% down 70% 5 days prior to installation 10% upon installation 8/13/2014 3:07:40 PM - spencers 25130 74th Avenue South • Kent, WA 98032 • Telephone: (253) 852.7777 • Fax: (253) 852-5660 www.tri-tec.com Page 5 of 5 Addendum I to Agreement for TRI-CARE Maintenance Entered Into By and Between Tri-Tec Communications, Inc. and City of Port Orchard This Addendum I to that certain Agreement for TRI-CARE Maintenance dated (the "Agreement") is effective as of the date indicated below and is entered into by and between Tri-Tec Communications, Inc. and City of Port Orchard. Paragraph 41—Paragraph 41 of the Agreement is stricken from the agreement. 2. Paragraphs 45-49— Add the following to TERMINATION Section (paragraphs 45-49) of the Agreement. Either party may terminate this Agreement at the end of the initial or any renewal period only, by giving the other party written notice of termination thirty (30) days prior to any annual anniversary date. Date / 3 Initials City of Port Orchard Initials TRI-TEC Communications, Inc. Addendum I to Agreement for Installation and Security Agreement Entered Into By and Between Tri-Tec Communications, Inc. and City of Port Orchard This Addendum I to that certain Agreement for Installation and Security Agreement dated (the "Agreement") is effective as of the date indicated below and is entered into by and between Tri-Tec Communications, Inc. and City of Port Orchard. Paragraph 18 —Paragraph 18 of the Agreement is replaced with the following paragraph. Customer agrees that if a suit is instituted to enforce the terms of this Agreement, the courts of the state of Washington and federal courts located in the state of Washington shall have personal jurisdiction over the Customer. Customer further agrees that in the event of a suit, the venue shall be in Kitsap County, Washington. Date Oj V' Initials City of Port Orchard Initials TRI-TEC Communications, Inc. Customer pricing - City of Port Orchard Final Count NJPA Currency USD Partner TRI-TEC COMMUNICATIONS. INC. (0000111655) Quote Ref 76747-1408398752 Report Created 18-Aug-2014 02:52:41 Quote Created 04-Aug-2014 03:31:47 Locked 18-Aug-2014 02:52:35 Version V2.9.0 Purchase orders resulting from this quote may be written to Mitel NJPA Selling Agent or Mitel Business Systems, Inc. directly per the ordering instructions below. NJPA contract number 040314-MBS must be referenced on any PO resulting from this quote. Membership and contract information is available at www.njpacoop.org This quote includes the MiVoice Office Communicate & Collaborate Promotion for Q3 - customer signature on this quote is required to acknowledge receipt of this promotion: DateO-0/v Signed mPrinted Name Company City of Port Orchard MiVoice Office Part No. Description Qty List Ext. List MiVoice Office - Core Hardware, System Software and Licenses 50006500 2GB Compact Flash Mitel 5000 NA 1 52002686 MiVoice Office IP Base Kit no CF 1 1 x 580.1003 MT5000 HX Controller Chassis Only 1 x 580.3000 MT5000 HX Processor Mdl (HPM) 16 x 840.0416 MiVoice Office License - IP Phone Cat D 1 x 840.0844 MiVoice Office License - Dyn Ext Express 1 x 50006271 PWR CRD C13 10A 125V - NA Plug 1 x 580.9126 MT5000 HX Ctrl Pwr Sup 120W 24VDC 5A 4 x 840.0411 LICENSE INTL5000 BVM SINGLE PT 1 x 999,9000 999,9000 1 x 54005357 MiVoice Office License UVM E-mail Synch 1 x 54005359 MiVoice Office License - Meet -Me Conf 1 x 54005399 MiVoice Office License Hot Desk 580.2304 MT5000 Loop Start Mdl (LSM-4) for CS/HX 1 580.2702 MT5000 Dual T1/E1/PRI (T1M-2) for CS/HX 1 840.0416 MiVoice Office License - IP Phone Cat D 53 840.0418 MiVoice Office License - IP Phone Cat F 1 840.0460 MiVoice Office License - UVM Ports x4 1 Desktop Devices - IP Phones and Accessories 50005711 CORDLESS HANDSET WITH MODULE NA 6 50005712 Cordless Headset & Module Bundle NA DECT 18 50006476 5330E IP PHONE 28 50006634 5320e IP Phone (Backlit) 41 Wireless - IP/SIP DECT 51301098 IP DECT Stand & 5610 Handset Bundle NA 1 User Licenses 54004267 MiCollab Client License -Desk Phone x50 1 MiCollab 120.00 1,995.00 % Cust E Cust Price Ext Cust 120.00 0.00 120.00 120.00 1,995.00 38.00 1,236.90 1,236.90 390.00 390.00 38.00 241.80 241.80 1,000.00 1,000.00 38.00 620.00 620.00 140.00 7,420.00 38.00 86.80 4,600.40 100.00 100.00 38.00 62.00 62.00 1,000.00 1,000.00 38.00 620.00 620.00 350.00 2,100.00 38.00 217.00 1,302.00 470.00 8,460.00 38.00 291.40 5,245.20 395.00 11,060.00 38.00 244.90 6,857.20 325.00 13,325.00 38.00 201.50 8,261.50 495.00 495.00 38.00 306.90 306.90 4,455.00 4,455.00 38.00 2,762.10 2,762.10 52002723 MiCb Base Server App for MiVoice Ofc -NA 1 3,495.00 3,495.00 38.00 2,166.90 2,166.90 Rack mounted Dell R210 with 8GB RAM.pre-installed with MSL software and MAS.apps (NuPoint, AWC, UC Advanced),.Mitel 5000 Software Assurance and Support 54005201 Stnd S/W Assurance MiCClient Desk Ph 50 11.00 550.00 38.00 6.82 341.00 54005222 Stnd S/W Assurance MiCollab Base 1 100.00 100.00 38.00 62.00 62.00 54005233 Stnd S/W Assurance MiVoice Office Base 1 400.00 400.00 38.00 248.00 248.00 Total 56,465.00 35,053.90 Grand Total MiVoice Office Communicate & Collaborate Promotion -5,634.50 Grand Total 56,465.00 29,419.40 * indicates a non discountable part which may have a suggested MSRP P indicates a part with a promotional discount This quote is good for 30 days from date on file and must renewed thereafter. To Place an Order: A Government -Issued P.O. or Mitel Govt Credit Card Order Form can be submitted via Fax to: 703-904-0568 or via Email: USGovernmentSales@mitel.com The PO should be made out to: Mitel Business Systems, Inc. 1146 North Alma School Rd. Mesa , AZ 85201 Remit to: Mite[ Business Systems, Inc. PO Box 52688 Phoenix, AZ 85072-2688 Please note the following order requirements: * PO must include Mitel's Prime NJPA Contract number: 040314-MBS * The NJPA End -User must be noted on PO * A copy of the End -User's PO referencing the NJPA contract# * A copy of this Quote must accompany the order * Shipping and billing instructions; * Requested delivery dates * Any other special instructions