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HomeMy WebLinkAbout10/13/2025 - PacketORCHARD co4t Meeting Location: 216 Prospect Street Port Orchard, WA 98366 Contact us: Phone (360) 876-4407 cityhall@portorchardwa.gov www. portorchardwa.gov Economic Development/Tourism Committee Economic Development/Tourism Committee Regular Meeting Monday, October 13, 2025 9:30 AM Remote Access Link: https://us02web.zoom.us/j/83306625864 Zoom Call -In: 1 253 215 8782 Webinar ID: 833.0662.5864 1. Welcome and Introduction Economic Development/Tourism Committee members and City staff introductions 2. Discussion Items A. Discussion: FIFA Update —Josh Johnson B. Discussion: Sewer Rates C. Discussion: Pre -application meetings 3. Adjournment Next Economic Development/Tourism Committee Meeting: November 10, 2025 ADA Requirements In compliance with the American with Disabilities Act, if you need accommodations to participate in this meeting, please contact the City Clerk's office at (360) 876-4407. Notification at least 48 hours in advance of meeting will enable the City to make arrangements to assure accessibility to this meeting. REMINDER: Please silence all electronic devices while City Council is in session. To subscribe to our general news & public notices click the link: http://portorchardwa.gov/subscribe For current City Council member and contact information, please visit https://portorchardwa.gov/departments/city- council/. For Committee Membership please visit https://portorchardwa.gov/city-council-advisory-committees/. October 13, 2025 Meeting Agenda 1 FIFA WORLD CUP 2026 PORT ORCHARD TOURISM & MARKETING { � TTT Yr �.. !�? Vie► MARKETING PORT ORCHARD AS A TOURISM DESTINATION DURING THE FIFA WORLD CUP 2026. The goal of this document is to present information on FIFA World Cup in Seattle in 2026 and how World Cup related tourism may impact Port Orchard and put forth a strategy to effectively market to regional, national & international guests to encourage time and money spent in South Kitsap. Table of Contents: 1. Projected World Cup Visitor Impacts 2. Projected Combined Visitor Spending for Port Orchard (June-July'26) 3. Port Orchard Destination Brand Identity 4.Marketing Strategy 5. Physical Presence 6. Events & Experiences 7. Digital Marketing / Advertising Funnel Examples 3 PREPARING FOR FIFA PRO% 'CTED WORLD CUP VISITOR IMPAC' For the period of June & July 2026, the Seattle area is expected to see approximately 750,000 visitors for the FIFA World Cup. This is a once in a generation opportunity to welcome a record number of visitors into the South Kitsap community. Let's dive into the numbers as well as some educated speculation on potential impacts to Kitsap County and Port Orchard. Kitsap County is projected to capture around 7-10% of metro visitors: 52.5-75k people If Port Orchard captures a population -equivalent share (_6%) of the county's estimated 52.5-75k then Port Orchard's projected visitor range is 3,200 to 4,500. Visitor split, a speculation: 2/3 day-trippers & 1/3 overnight guests. Overnight Visitor Spending (2-3 nights avg.) Lodging: $250-$500/night Other (food, retail, transport, rec): $100-$150/day Total per overnight visitor: Lodging: $500 - $1,500 (2-3 nights) Other: $200 - $450 Total per person: _$700 - $1,950 Let's use a conservative average of $1,200 per overnight visitor. Day Trip Visitor Spending Ferry fare, meals, shopping, recreation: $50-$150 per visitor Let's use an average of $75 per day -trip visitor. 4 PROJECTED COMBINED VISITOR SPENDING FOR PORT ORCHARD (JUNE -JULY "26) Visitor Type Spending Estimate Range Overnight $1,260,000 - $1,890,000 Day -Trip $146,000 - $219,000 Total $1.4M - $2.1M SEATTLE MATCH SCHEDULE AT LUMEN FIELD TOTAL OF 6 GAMES Mon, June 15, 2026 Fri, June 19, 2026 (featuring the U.S. Men's National Team) Wed, June 24, 2026 Fri, June 26, 2026 Wed, July 1, 2026 Mon, July 6, 2026 Exact opponents for Seattle's matches (other than the U.S. game on June 19) are pending the official World Cup draw, scheduled for December 5th 2025. PORT ORCHARD X FIFA O-CHEDULE OF EVENTS Port Orchard's scheduled summer events (farmers market, night market, Fathoms concerts, Fathoms Parade, Fathoms fireworks) sandwich scheduled FIFA games, giving Seattle visitors opportunity to visit our community and enjoy our events between games. From a marketing standpoint we lean into our summer events as an opportunity to enjoy authentic PNW small town fun. From an infrastructure/events point of view we prioritize additional facilities, i.e. portable restrooms, seating, trash bins etc. • Fathoms Concert, Thurs June 11th • Farmers Market, Sat June 13th • FIFA Anon, June 15, !02t • Fathoms Concert, Thurs June 18th • FIFA Fri, June 2026 U.S. Men's National Team) • Farmers Market, Sat June 20th • Night Market, Sat June 20th • FIFA Wed June 24 '026 • Fathoms Concert, Thurs June 25th • I-IrA Fri, June 26, lulo • Farmers Market, Sat June 27th • Fathoms Parade, Sat June 27th • Bridge Blast, Sat June 27th • FIFA Wew, July 1, 2026 • Fathoms Concert, Thurs July 2nd • Farmers Market, Sat July 4th • Fathoms Fireworks, Sun July 5th 1bd • FIFA Mon July 6, 2O2 • Fathoms Concert, Thurs July 9th • Farmers Market, Sat July 11th • Night Market, Sat July 11th 6 MARKETING, ACTIVITIES & AMENITIES We believe the best approach to welcoming summer visitors should be threefold. 1. Marketing. A robust digital marketing strategy favoring targeted social Ads on Facebook, Instagram & Youtube positioning Port Orchard as a convenient, walkable, and fun waterfront PNW community with great food options, cafes, markets, shops, and parks. Enhanced presence on STAYKITSAP26.COM with drive more awareness and trip planning to Port Orchard through SEO, original content (experience POI profiles, itineraries), enhanced branding and advertising. Advertising in the Seattle Ferry Terminal at Coleman dock will drive casual day trip visitors with a 'one more ferry'digital display campaign. Data analytics platform to track visitor origin markets, foot traffic, lodging and occupancy trends, and event attendance - providing the city and local stakeholders with quarterly briefings and on -demand reports. This data will inform marketing strategy and ad targeting. 2. Waterfront experiences and activities. Geared towards locals and visitors alike, in -person activations will enhance the experience of exploring the Port Orchard waterfront. Experiences include; See Life Sculpture Scavenger Hunt, PO Passport & new public works of art. 3. Increased amenities and Infrastructure. Local event organizers have pointed to the need for additional amenities for our waterfront. Namely, restrooms & hand washing stations, seating (benches & picnic tables), garbage bins & charging stations. 7 MARKETING STRATEGY This marketing strategy prioritizes targeted digital advertising that proactively engages audiences in the Seattle, Bremerton & PNW markets. A mix of content marketing and advertising will raise awareness of Port Orchard for multi -night stays and day trips. StayKitsap26.com weasite & marKeting content. Custom integrated Port Orchard city branding. (SEO, ' Discovery, Branding, Awareness) Market directly to FIFA fans by encouraging them to visit during the World Cup. Additional opportunities to expand the branding and presence for Port Orchard include website itineraries, experiences & media. Custom Port Orchard Stay Kitsap visual branding. $6,000 ($6,500 matching funds from Love Kitsap) Targeted Social Media & Digital Ads: (Awareness & Engagement) Create and distribute Ads to specific visitors targeting Seattle market and the PNW promoting Port Orchard as an a fun, affordable and convenient place to stay and recreate. Social Ads: May 15 - Aug 15: $15,000 Analytics, Customer Data, Forecasting Zartico is a data service that gives insights on lodging, geolocation, and spending - giving a full spectrum picture of visitor behavior & demographics. Data will be used to strategically plan for marketing and provide insights on ROI. Training and access for staff, POWA, Chamber included. 2026: $5,000 Ad Creation & Management (2 Video, 2 General, 6 Match Day): $1800 Mock up of hidden waterfront 'See Life' art pieces along the waterfront pedestrian path. ACTIVITIES & EXPERIENCES Waterfront Experience: See Life Waterfront Scavenger Hunt Fabricated steel animal sculptures of native wildlife are installed along the pedestrian pathway to compliment the existing heron peice, creating a permanent 'See Life' scavenger hunt along the waterfront. This creating an engaging experience for locals and visitors. 12 sculptures: $5000 I Existing heron art will become a part of a permanent waterfront installation. WALKING MAP OF DOWNTOWN PORT ORCHARD rrrilauYuntx WA[81rf�, M �OWTN0 rws aavKd R _ 56icdair iv, ar ... "SCC � IiC� •" Pona�w�e inlet i— wau,�ron aan •___________ .u-• J �1wP1i�n�I. 9 RESTAURANTS pAR Ar& • '� D ART GALLERIES WAy & BARS • ' • ' 1 uwfr�pyN ••fA FgFr . OufxcsAxFr Q1j� �R''�L,. QPEDETPARKSSPLJIYGRDUND5 ,�,�. 9PEDESTRIAN PATRWQY a FARMER& MARKET &HOPS & CAFES 4 A NTIQUIHG rur.ivi.iiiiZ7fltYit •See I.ii4� ti1'711erlr4Hit 4eur4.11ger 1141111. AMENITIES & INFRASTRUCTURE Increased Waterfront Amenities With increased visitors it stands to reason that the Port Orchard waterfront would greatly benefit from an increase in key amenities and infrastructure such as restrooms, seating, garbage bins in the months of June & July. For guest comfort and to relieve the undue pressure on businesses the following amenities should be considered. • Portable Toilets • Hand washing station • Boulevard picnic tables / seating • Extra garbage bins • Updated Waymarker Sign Public Art & Beautification Incentivize additional public art by engaging with local artists to beautify and brand our waterfront with maritime themed art pieces both temporary and permanent. Public art engages visitors by creating a welcoming sense of place. mock up pedestrian path mural mock up utility box painting/wrap mock up FIFA theme temporary art 10 DF 7INATION BRAND IDENTITY Port Orchard's new destination brand guide provides a strengthened brand identity and clarity on the city's tourism focussed marketing and messaging. The result will be cohesion and intention in our destination marketing. Please refer to the full Destination Brand Identity Guide. destination brand identity ¶po4e o cHaRD stamp Prenared by Serotonin LLC [11 • .1�/IL�TD�11 n_ Ali PORT ORCHARD COMMUNITY colors ' #3c74b8 #8ac630 #00ale1 Logo dark blue Logo green Logo light blue #f28705 #154843 #6d3e2d Sunset Orange Evergreen Shade Earth & Cedar 11 Port Orchard Passport / Tourism Trifold content Details: Inside Panel 1 - Welcome & How It Works • Short welcome message: "Your guide to exploring the Port Orchard Waterfront." • Instructions: a.Visit participating locations & collect a stamp at each stop. b. Redeem completed passports for a prize at PO Farmers Market or local business. • Map of the waterfront with icons showing passport stops. Inside Panel 2- Explore & Experience Stops Feature 6-8 key locations. Possible stops include Sidney Gallery, Josephines, Peninsula Bevo., Library. Inside Panel 3- Themed Itineraries Example itinerary routes: • Family Day: Playground " Ice Cream " Bookstore > Farmers Market • Date Night: Waterfront Stroll > Dinner on Bay Street > Sunset Ferry • Adventure Seeker: Rent a kayak —> Paddle Sinclair Inlet " Local Brew Back Panel - Info & Sea Life Scavenger hunt info. • Visitor Info: o OR code to website o Social media handles o Parking & ferry info 12 DIGITAL MARKETING ADVERTISING FUNNEL EXAMPLES Target Traveler Profile: "Ferry First Explorers" From: Seattle, Kitsap Behavior: Love ferry rides — waterfront stroll - coffee " food/drinks local shops/events Group types: Couples & friend groups (25-45 skew) Trip length: 2-6 hours Decision style: Spontaneous, weather -driven, event -sensitive Hook: "Hop the ferry for an easy escape, just steps away from discovery." Marketing Funnel Strategy 1. Awareness (Paid + Organic) Goal: Get them to see Port Orchard as a "must -hop" destination when they're already thinking about ferries or short day trips. Social Media Ads (Meta/Instagram + TikTok): Short, cinematic ferry clips: "Seattle to Ferry to Footsteps in Port Orchard." Carousel ads with "What's 10 minutes across the water? Coffee. Ice cream. Strolls." Weather -based creatives ("Sunny weekend? Hop the ferry.") SEO/Content Marketing: Blog + reels: "5 Easy Day Trips Across the Puget Sound" " highlight PO. 2. Engagement (Retargeting Warm Leads) Goal: Give them reasons to come this weekend —events, markets, or seasonal draws. Retargeting Ads (FB/IG, YouTube): "This weekend in Port Orchard" — carousel of events (farmers market, music, waterfront festival). Event Micro -Landing Pages: Built for each season or festival. Includes ferry schedule + passport brochure PDF. Weather -triggered Ads: Dynamic ads served only on sunny Fridays & Saturdays: "It's beautiful out —hop the ferry for an easy waterfront escape." 13 3. Conversion (Action) Goal: Drive foot traffic + passport use. "Port Orchard Passport" Geo-target ferry terminals with ads: "Pick up your passport and explore Port Orchard!" Offers & Bundles: "Show your passport for a discount" at partner cafes/shops. Free Foot Ferry day trip promos with KT partners. 4. Loyalty (Retention & Advocacy) Goal: Turn day-trippers into repeat visitors + micro -influencers. Retargeting Ads Post -Visit: Serve ads with "Next up in Port Orchard" seasonal ideas. UGC Campaign: Feature top posts on PO channels. Run UGC contest. Email Drip: Collect emails from digital passport downloads > send seasonal itineraries ("Holiday Strolls," "Summer by the Inlet"). Campaign Flow Example Day 1-3 (Awareness): IG Reels + TikTok ads of ferry hopping folks coffee + strolling. Day 4-5 (Engagement): Retarget with "This weekend: Live music at the Farmers Market" + weather -triggered ad. Day 6-7 (Conversion): Push digital passport + ferry schedules. Post -Visit: Serve retargeting ad with "Come back for X event!" Key Messaging Angles • Ease: "10 minutes across the water." • Discovery: "Food, art, and shops right off the dock." • Spontaneity: "Sunny afternoon? Hop the ferry." • Reward: "Collect stamps, earn rewards, keep exploring." 14 Creative Asset Plan for Port Orchard Digital Funnel Stage 1: Awareness Goal: Spark curiosity. Position Port Orchard as an easy, charming add-on. Assets: Short Video Reels (15-30s) Hook: "10 minutes across the inlet = antiques, cafes, and waterfront charm." Visuals: ferry crossing, couple w/ coffee, shop browsing, waterfront sunset. Platforms: IG, TikTok, YouTube Shorts. Carousel Ads (Static + Motion) Panels: Ferry ' Coffee Shops —* Park - Beer/Food - Back Home. CTA: "See what's across the water." Blog + SEO Content: "5 Easy Ferry Day Trips (That Aren't Bainbridge)" Pinned to Kitsap.Love + boosted on social. Stage 2: Engagement Goal: Give them a reason this weekend. Assets: Retargeting Carousel Ads. Dynamic creative showing weekend events (e.g. Farmers Market, Live Music). Copy: "This weekend in Port Orchard: live music, vintage shopping, craft brews. 10 minutes from Bremerton." Port Orchard Passport (Digital + Printable) Web landing page with download + data capture. Shareable IG Story templates for "stamp collecting." Stage 3: Conversion Goal: Move them from intention to boarding the ferry. Assets: • Transit/Foot Ferry Terminal Posters + Digital Boards o Creative: "10 minutes to Port Orchard. One more stop, infinite charm." o OR code —p 2 -hr & 4 -hr itineraries. • Partner Collab Social Tiles a Local cafes/breweries post: "Show your Port Orchard Passport for 10% off this weekend." 15 NEXT STEPS • Connect with POWA & Farmers Market on PO Passport & Strategy • Create Ads & Media assets (Ads, lamp banners etc) • Complete Trifold Design & Print • Design for Fabricated Animal Sculptures - choose locations & install • Book Seattle terminal digital display • Create Digital Ad campaign targeting & schedule • Select spaces for permanent mural(s) & convene with artists - strategize design contest... 16