036-17 - Resolution - Adopting a Tourism Promotion Strategic PlanRESOLUTION NO. 036-17
A RESOLUTION OF THE CITY OF PORT ORCHARD, WASHINGTON ADOPTING A
TOURISM PROMOTION STRATEGIC PLAN.
WHEREAS, tourism is a basic component of the City's economy and affects every
resident; and
WHEREAS, a strategic plan consisting of the priorities of the City is needed to guide the
lodging tax process and ensure that the Council clearly communicates its priorities to City staff
and the public; and
WHEREAS, the Economic Development Tourism Committee conducted strategic
planning sessions to determine the priorities for the City and the initial indicators needed to
measure progress towards achieving these priorities; and
WHEREAS,the Eeonomic Development TouFism Committee developed a Tourism
Promotion Strategic Plan; now, therefore,
THE CITY COUNCIL OF THE CITY OF PORT ORCHARD, WASHINGTON, HEREBY RESOLVES
AS FOLLOWS:
THAT: the City of Port Orchard adopts a Tourism Promotion Strategic Plan, attached as
Exhibit A.
PASSED by the City Council of the City of Port Orchard, APPROVED by the Mayor and
attested by the City Clerk in authentication of such passage this 13th day of June 2017.
ATTEST:
Br
Resolution No. 036-17
Exhibit A
CITY OF PORT ORCHARD
2017-2018
TOURISM PROMOTION
STRATEGIC PLAN
Tourism Promotion Strategic Plan
Contents
Background .................................................................................................................................................................... 3
Strategic Planning ...................................................................................................................................................... 3
Lodging Tax ................................................................................................................................................................ 3
The Lodging Tax Advisory Committee ........................................................................................................................ 3
Use of Lodging Tax Revenues .................................................................................................................................... 3
Definitions ................................................................................................................................................................................. 4
Application and Reporting Requirements ................................................................................................................ .4
Revenue History and Projections .............................................................................................................................. 5
Allocation Process ..................................................................................................................................................... 5
Recent Allocations ..................................................................................................................................................... 6
Mission, Vision, and Commitments ............................................................................................................................... 7
Value Statement ........................................................................................................................................................ 7
Our Vision .............................................................. : ................................................................................................... 7
Our Mission ............................................................................................................................................................... 7
Strategic Commitments ............................................................................................................................................. 7
Goals, Strategies, and Action Items ............................................................................................................................... 7
Goals ......................................................................................................................................................................... 8
Strategies .................................................................................................................................................................. 8
Action Items .............................................................................................................................................................. 8
The Comprehensive Plan ........................................................................................................................................................ 8
At a Glance ................................................................................................................................................................ 8
City Leadership on Tourism and Culture .............................................................................................................................. 9
Al location Process ................................................................................................................................................................... 9
General Standards for Allocations ...................................................................................................................................... 10
Event Funding ........................................................................................................................................................................ 10
Marketing and Promotion Funding .................................................................................................................................... 10
Community Building ............................................................................................................................................................. 11
Page 2 of 12
Background
Strategic Planning
In January 2016, the City Council tasked the Economic Development Tourism committee to develop a strategic plan for
tourism promotion. The committee focused on how the City can best leverage its lodging tax revenue and guide
the Lodging Tax Advisory Committee.
Lodging Tax
The City of Port Orchard collects a 2% tax on the furnishing of lodging within the City, called the "lodging tax." The
tax is levied on hotels, motels, bed and breakfasts, and other such businesses offering transient occupancy.
The Lodging Tax Advisory Committee
State law requires the City to establish a Lodging Tax Advisory Committee, which must review and comment on any
proposal to impose, increase, repeal the lodging tax, or change the use of revenue received . The LTAC is subject to
the Open Public Meetings and Public Records Act .
The LTAC membership must be appointed by the Mayor and confirmed by the City Council and must include:
{a) at least two members who are representatives of businesses required to collect the tax under RCW
67.28;
{b) at least two members who are persons involved in activities authorized to be funded by revenue
received under RCW 67.28; and
{c) a City elected official, who must serve as chair of the committee, as a non-voting member.
The number of members in {a) must be equal to the number of members in {b). Persons who are eligible for
appointment under {a) are not eligible for appointment under {b). Terms are for one year and members are eligible
for re-appointment.
The City maintains a webpage about the Lodging Tax allocation process and LTAC.
Use of Lodging Tax Revenues
Lodging tax revenues may be used directly by any municipality or indirectly, through a convention and visitors
bureau or destination marketing organization. The applicant must meet one of the following:
{a) tourism marketing;
{b) the marketing and operations of special events and festivals designed to attract tourists;
{c) supporting the operations and capital expenditures of tourism-related facilities owned or operated by a
municipality or a public facilities district; or
{d) supporting the operations of tourism-related facilities owned or operated by nonprofit 50l{c){3) or {c){6)
Page 3 of 12
organizations .
Definitions
"Applicant" means any convention and visitors bureaus; destination marketing organizations; nonprofits,
including main street organizations, lodging associations, or chamber of commerce; and municipalities.
"Cooperative Marketing" means collaboration by multiple organizations which promotes City tourism outside
of Kitsap County .
"Operation" includes, but it not limited to, operation, management, and marketing.
"Regional Marketing" means marketing that promotes the entire Kitsap County or Peninsula.
"Tourism" means economic activity resulting from tourists, which may include sales of overnight lodging, meals,
tours, gifts, or souvenirs.
"Tourism Promotion" means activities, operations, and expenditures designed to increase tourism, including
but not limited to advertising, publicizing, or otherwise distributing information for the purpose of attracting
and welcoming tourists; developing strategies to expand tourism; operating tourism promotion agencies; and
funding the marketing or the operation of special events and festivals designed to attract tourists.
"Tourism-related facility" means real or tangible personal property with a usable life of three or more years, or
constructed with volunteer labor that is : (a)(i) Owned by a public entity; (ii) owned by a nonprofit organization
described under section 501(c)(3) of the federal internal revenue code of 1986, as amended; or (iii) owned by a
nonprofit organization described under section 501(c)(6) of the federal internal revenue code of 1986, as
amended, a business organization, destination marketing organization, main street organization, lodging
association, or chamber of commerce and (b) used to support tourism, performing arts, or to accommodate
tourist activities.
"Tourist" means a person who is traveling or visiting a place other than his or her own municipality of residence
for pleasure or business.
Application and Reporting Requirements
Applicants applying for use of lodging tax revenues must provide the City estimates of how any moneys received will
result in increases in the number of people traveling for business or pleasure on a trip:
(i) away from their place of residence or business and staying overnight in paid accommodations;
(ii) to a place fifty miles or more one way from their place of residence or business for the day or staying
overnight; or
(iii) from another country or state outside of their place of residence or their business.
Recipients must submit a report to the City describing the actual number of people traveling for business or pleasure
Page 4 of 12
on a trip :
(A) away from their place of residence or business and staying overnight in paid accommodations;
(B) to a place fifty miles or more one way from their place of residence or business for the day or staying
overnight; or
(C) from another country or state outside of their place of residence or their business .
The City, in turn, must make those reports available to:
the City Council;
• the public;
the Lodging Tax Advisory Committee; and
the State Legislature's Joint Legislative Audit and Review Committee (JLARC).
Revenue History and Projections
In the last several years, the City has seen an increase in the collection of lodging tax revenue. Last year's allocation
was $84,000. The chart below shows the last five years of revenue history, grouped by month to demonstrate
seasonality .
$16,000.00
$14,000.00
$12,000.00
$10,0 0 0.00
$8,000 .00
$6,000 .00
$4,000 .00
$2,00 0 .00
s-
5 Yea r Collection History
II =I
• 20 12 • 2013 • 2014 • 2015 • 2016
Note : that lodging taxes are received two months after the room is paid for by the customer, i.e ., in the chart
below, January revenues are from rooms rented in November.
Allocation Process
The City solicits applications from organizations eligible to receive lodging tax funds mid-summer, and LTAC
Page 5 of 12
considers those applications simultaneously and makes a recommendation for the following year. First-time
applicants, events, or initiatives are allowed to apply at any time during the year. While state law does not
prescribe a specific process for allocations, it does require the City Council to seek input from LTAC before
changing the recommended allocations. The submission must occur at least forty-five (45) days before final action
on or passage of the proposal by the City Council.
The LTAC must select the candidates from amongst the applicants applying for use of revenues under RCW 67.28
and provide a list of such candidates and recommended amounts of funding to the City Council for final
determination. The LTAC must submit comments on the proposal in a timely manner through generally applicable
public comment procedures. The comments must include an analysis of the extent to which the proposal will
accommodate activities for tourists or increase tourism, and the extent to which the proposal will affect long-term
stability to the fund created under RCW 67.27.
The City Council may choose only recipients from the list of candidates and recommended amounts provided by
LTAC. Failure of the LTAC to submit comments before final action on or passage of the proposal shall not prevent
the City Council form acting on the proposal. The City Council is not required to submit an amended proposal to
an advisory committee under Chapter 67.28 .
Recent Allocations
Lodging tax allocations in recent years have been fairly stable. Requests and allocations received from 2014 to 2017
are listed in the table below.
Page 6 of 12
Organization/Request 2014 2015
Allocation Allocation ··········-· ····---·--·····-·······-············ ......... . .......... ·····--·-·-··· ----.. , ---· .......... ·---.... . ....... T ..... ··-·· ········· .. .. . ·-T
Arthritis Foundation-Jingle Bell Run i $0 $0 -----· --------· t · · ------· · I
Chamber of Commerce-Tourism Marketing 1 $9,000 $9,834 I
Chamber of Commerce-Tourism/Visitor Services
Chamber of Commerce-Seagull Calling Festival
City of Port Orchard-Festival of Chimes & Lights
City of Port Orchard -Summer Foot Ferry Services
City of Port Orchard -Foot Ferry Kiosk Sign
t"
I
City of Port Orchard -Media Kit
City of Port Orchard -125th Anniversary
Explore Port Orchard
····+
·····················\
Fathoms O'Fun Festivals
Kitsap Harbor Festival
Port Orchard Bay Street Association
Saints Car Club-The Cruz
Sidney Museum & Arts Association
Visit Kitsap
I ········· t .. '
----·· -i
i
Total"'----------·---·--------__ l
$0 $0
$0 $0
··-··-····-····---·· ........... ·'·
$0 $9,318
·-. --·····-···-··· ··-·-··· ...
$6,500 $10,571
$0 $0
.... ---~·······-····-··
$0 $3,714
$0 $2,571
$0 $16,809
$13,500 $23,666 J
$2,000 $0 I
I
$8,500 $17,200 J ------··---·· ...
$2,100 $1 ,918
............. . ··········-
$6,000 $6,714
$12,000 $5,685
$59,600 $108,000
2016 2017
Allocation Allocation
$1,000 $2,000
$14,000 $16,000
$6,200 $6,250
$2,000 $1,620
$4,500 $7,600
$7,300 $7,500
I $1,700 N/A
-····
$0 ......... L .... $0
$0 $0
$0 $0
.. ····-·-····---·····-·····.
$18,500 $22,000
$0 $0
$15,600 $17,100
$1,875 $1,850
$5,100 $5,080
$6,225 $12,000
$84,000 $99,000
Page 7 of 12
Mission, Vision, and Commitments
Value Statement
Provide a supportive and connected community by offering a variety of year-round recreational and
tourism opportunities.
Our Vision
The vision statement concerns the City as a community. We all recognize that our vision cannot be
achieved through the efforts of City government alone.
Port Orchard is a thriving northwest destination, which cultivates cultural
activities, events, and festivals with positive economic impact for the benefit of
residents, visitors, and local businesses alike.
Our Mission
The mission statement speaks explicitly to the City of Port Orchard's role in realizing our vision.
Enhance the local economy and local culture by attracting visitors-who stay
longer, engage with our businesses, and make lasting connections .
Strategic Commitments
Our strategic commitments are the fundamental principles that drive the implementation of our mission
and vision, and lay the groundwork for the goals, objectives, and strategies in the remainder of this plan.
• Consistency with community vision: align tourism promotion with our Comprehensive Plan.
Inclusiveness: make resources available to everyone and encourage participation.
Cooperation : encourage, facilitate, and engage in partnerships to accomplish our shared goals.
Transparency: be clear and accountable in our actions.
• Fiscal responsibility: spend lodging tax money wisely.
• Compatibility: evaluate the community's capacity for cultural activities, events and festivals, and
support those that are appropriate and desired.
Goals, Strategies, and Action Items
The essential point of any strategic plan is its goals, strategies, and action items. In this plan, these
elements are grouped logically, but are not in any particular order of priority. Except when introduced by
a conditional phrase, each of these elements begin with action verbs.
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Goals
Goals are broad, high-level general statements that are not time limited-and are intended to not change
from year-to-year.
The strategic plan includes two types of goals: (1) services goals that articulate what things we intend to
accomplish or services we intend to provide; and (2) logistical goals that articulate how we intend to
conduct our work. In general, services goals relate to the services provided to the public, and the
logistical goals speak to the internal mechanics of providing those services, such as cost-efficiency.
Strategies
Each goal is supported by strategies that articulate how to achieve the overall goals. Strategies may or
may not be time-limited, and may or may not include action items. Strategies are not formal or binding
policies; policies should be adopted by a policy-setting body, such as the City Council.
Action Items
Each action item is a specific, discrete task to implement the strategy. The action items defined in the
plan may not be all of the possible or obvious actions that could implement the strategy, but are the
items that we have identified as able to be implemented over the course of the plan.
TneComprehensiveP~lan -
The City's 2016 Comprehensive Plan includes the following goals and policies relevant to tourism
promotion:
Goal 2. Policy ED-9 The City shall encourage the continuation and marketing efforts of downtown events
and holiday festivals .
Goal 4. Policy ED-16 Recognize and encourage tourism as a growing contribution to the economic
diversity of Port Orchard.
Goal 4. Policy ED-19 Maintain Port Orchard as a unique and significant waterfront destination with
recreational and retail opportunities and residents.
At a Glance
City Leadership on Tourism and Culture ....................................................................................................... 9
Goal 1 Provide Guidance and support for the coordination of tourism promotion .............................. 9
Allocation Process .......................................................................................................................................... 9
Goal 2 Allow flexibility in times of application submissions .................................................................. 9
General Standards for Allocations ................................................................................................................. 10
Goal 3 Evaluate projects based on data ................................................................................................. 10
Goal 4 Ensure recipients are accountable .............................................................................................. 10
Event Funding ................................................................................................................................................. 10
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Goal 5 Fund events that promote tourism ............................................................................................. 10
Marketing and Promotion Funding ................................................................................................................ 10
Goal 6 Fund marketing projects ............................................................................................................. 10
Community Building ...................................................................................................................................... 11
Goal 7 Work with civic and nonprofit groups to support and create visitor opportunities ..................... 11
City Leadership on Tourism and Culture
Goal 1 Provide guidance and support for the coord i nation of tourism
promotion .
STRATEGY lA Continue to address tourism activity through the City's Economic Development and Tourism
Committee .
ac ti o n l A-1 Invite representatives (up to 9 members) from the Port Orchard Bay Street Association, the
Port Orchard Chamber of Commerce, LTAC, city businesses, and non-profits active in
tourism to provide input and recommendations for tourism .
STRATEGY 1B Offer LTAC an outline of preferred distribution of awards such as a certain% to cooperative
marketing, a% to regional marketing organizations, a% for operations, and a% for first time
applicants, events, or initiatives.
~RATEGY 1C Increase the number of new applicants, events,~ initiatives. __ _
act io n lC-1 Maintain an element on the City website to support tourism and tourism promotion such
as, Special Event Tool Kit , access to the Special Event Ordinance, and Lodging Tax
Information .
Al location Process
Goal 2 Allow fle x ibility in times of application submission s.
STRATEGY 2A First-time applicants, events , or initiatives may apply at any time during the year .
act io n 2A -1 Provide first-time applicants with assistance through the application process .
STRATEGY 2B Recurring events apply in the normal annual cycle.
act io n 2 B-1 List the prior year allocations on the website.
STRATEGY 2C Comply with 45-day statutory timeline .
General Standards for Allocations
Goal 3 Evaluate projects ba sed on data .
STRATEGY 3A Each organization submits a separate application, its project budget, statement of
community economic benefit, and projected attendance or reach .
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ac ti o n 3A-1 Evolve lodging tax applications to implement this strategic plan and collect useful data .
Goa l 4 Ensure recipients are accountable.
STRATEGY 4A Require effective and useful State reporting.
ac ti o n 4A -1 Develop a template reporting form and handout on methods of reporting and tracking.
act ion 4A-2 Modify the applicat ion to require recurring events to provide prior year reporting data in
their applications.
Event Funding
Goal 5 Fund events that promote tourism .
STRATEGY SA Fund events with growth potential or to fill in shoulder season.
STRATEGY SB Fund events that leverage our natural resources and surroundings .
STRATEGY SC Continue to support events that contribute to local culture, such as Farmers Market .
STRATEGY SD Fund events that result in overnight stays within the City of Port Orchard.
STRATEGY SE Fund events that have a high potential to attract visitors from outside the SO-mile drive
radius.
STRATEGY SF Fund events that result in an economic benefit to local businesses and the City of Port
Orchard .
STRATEGY SG Fund events that include and support cooperative marketing and partnerships.
STRATEGY SH Phase out funding for events that are not accompl ishing their stated goals or that can self-
fund.
Marketing and Promotion Funding
Goal 6 Fund marketing projects.
STRATEGY 6A Fund marketing that encourages overnight stays in Port Orchard.
STRATEGY 6B Encourage marketing through cooperative partners in statewide tourism promotion .
STRATEGY 6C Fund marketing that results in an economic benefit to local businesses and the City of
Port Orchard .
STRATEGY 6D Fund marketing that includes and supports cooperative marketing and partnerships.
STRATEGY 6E Fund marketing that includes and supports regional marketing.
STRATEGY 6F Fund marketing which has high potential to attract visitors from outside the SO-mile drive
radius.
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Community Building
Goal 7 Work with civic and nonprofit groups to support and
create visitor opportunities
STRATEGY 7 A Partner with the Port of Bremerton, the Port Orchard Bay Street Association, the Port
Orchard Chamber of Commerce, and interested non-profits to identify and execute
potential visitor opportunities.
ac ti o n 7A-1 Encourage activities for all ages, multi-generational, and multicultural.
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