HomeMy WebLinkAbout031-26 - Resolution - Water Leak PolicyDocusign Envelope ID: 1 FE2CA9A-5632-8834-82E8-824A7B2BB016
RESOLUTION NO. 031-26
A RESOLUTION OF THE CITY OF PORT ORCHARD, WASHINGTON, REPEALING
RESOLUTION NO. 1735 AND ESTABLISHING AN UPDATED WATER LEAK POLICY.
WHEREAS, since 1987, the City of Port Orchard has utilized a water leak policy, a vehicle
that allows customers to request an adjustment to unusually high water bills caused by verified,
unintentional leaks; and
WHEREAS; the original policy was adopted by the City Council via Resolution No. 1469,
and later repealed and replaced by Resolution 1735 in 1996; and
WHEREAS, the City has recently audited the policy and identified modifications that will
best serve the City's water customers and address the City's fiscal responsibilities as a utility
purveyor; and
WHEREAS, the City Council finds it is in the best interests of the City to adopt the
updated Water Leak Policy as set forth herein; now, therefore,
THE CITY COUNCIL OF THE CITY OF PORT ORCHARD, WASHINGTON, HEREBY RESOLVES
AS FOLLOWS:
Section 1. Repealer. Resolution No. 1735 is herein repealed.
Section 2. Adoption. The City adopts the following Water Leak Policy:
The City of Port Orchard will adjust an individual water bill in the following circumstances:
When the City staff suspects a water leak, the customer shall be notified in a timely manner. If the
customer investigates their water system and discovers there is a leak and fixes it, then the City
Finance Director may adjust the water bill. The City Finance Director may waive up to 75% of the
water utility bill associated with the cost of the wasted water. Wasted water is defined as that
amount of water that the City estimates to have been used in excess of normal consumption for
that particular account.
1. The following conditions shall be met before the water bill will be considered for
adjustment:
A. The water leak has been verified by the City.
B. Once notified by the City or found sooner, the customer fixes the leak in a timely
manner.
C. The customer requests a leak credit in a timely manner and reports the
corrective action taken.
2. This policy only pertains to City inspected interior plumbing, outdoor service lines,
irrigation systems and water systems for established marinas.
Docusign Envelope ID: 1 FE2CA9A-5632-8834-82E8-824A7B2BB016
Resolution No. 031-26
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3. Excluded from leak credits are excessive outdoor water consumption and excessive
tenant water consumption.
4. No account may be adjusted more than once every twelve months.
If the water customer does not agree with the decision of the City Staff, the customer may
appeal the City Staff decision to the City Council.
PASSED by the City Council of the City of Port Orchard, SIGNED by the Mayor and attested
by the City Clerk in authentication of such passage this 28th day of April 2026.
�.Signed by:
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Robert Putaansuu, Mayor
ATTEST:
igned by:
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Brandy Wallace, MMC, City Clerk