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2028 - Resolution - Position of Clerk-ReceptionistRESOLUTION NO. 2028 A RESOLUTION OF THE CITY OF PORT ORCHARD, WASHINGTON ESTABLISHING THE EMPLOYMENT POSITION OF CLERK-RECEPTIONIST (TEMPORARY) AND PROVIDING A WAGE RATE FOR THIS POSITION. WHEREAS, the City Council recognizes the periodic need for temporary reception and administrative support for the departmental functions, and WHEREAS, temporary employees generally do not perform all functions of an established employment position, and WHEREAS, it is beneficial to the city to have a job description establishing limited duties and responsibilities for a temporary employment position, and WHEREAS, the job description as attached hereto and the salary step schedule as set forth below have been reviewed by the City Council Personnel Committee and are respectfully submitted with a recommendation for approval, now, therefore, THE COUNCIL OF THE CITY OF PORT ORCHARD DOES HEREBY RESOLVE THAT: Effective July 15, 2003the following job description and wage rate of $12.06 per hour are provided for the position of Clerk-Receptionist (Temporary). PASSED by !he City Council of the City of Port Orchard, APPROVED by the Mayor and ""$'" ">' fu• c"" 'o '""'"'~"'o o< ·~" '""'"" ~"'; ""'~ ATTEST: LESLIE J. WEATHERILL, MAYOR Patricia Parks, City Clerk CITY OF PORT ORCHARD jOB DESCRIPTION job Title: Clerk-Receptionist (f emporary) FLSA: Non-Exempt Civil Service: Exempt Department: All Reports To: Department Head of hiring Dept or designated supervisor This position is to provide temporary labor when a department has staffing needs or shortage. An individual temporary position may be full or part time and shall not exceed four months duration. Attendance at evening or weekend meetings or other off-duty events is not a regular part of the duties of this position, and normally not required. The individual serving in this position must be bondable. Major Function and Purpose The Clerk-Receptionist (temporary) is an entry-level position that performs a range of clerical and reception duties to support a city department as assigned. General Function The Clerk-Receptionist (temporary) provides reception and administrative support for the departmental functions. He/she may greet visitors, receive and direct incoming telephone calls, typing-keyboard input using Word and Excel, photo copying, and provide information as directed by the department. . This position functions with close supervision by department head or designated supervisor. Supervision Responsibilities This is a non-supervisory position. job Duties and Responsibilities This job description reflects general details as necessary to describe the principal functions of this job, the level of knowledge and skill typically required, and the scope of responsibility, but should not be considered an all-inclusive listing of work requirements. Individuals may perform other duties as assigned, including working in other function areas to cover absences or relief, to equalize peak work periods, or to otherwise balance the workload. JOB DESCRIPTION, CLERK-RECEPTIONIST (TEMPORARY) PAGE 1 OF 3 • • • • • • • • • • • • • • Receives incoming telephone calls for the assigned city department. Communicates orally using a telephone or in person in a clear, concise professional manner May distribute incoming mail, products, or material in a prescribed manner Interacts with other employees and the public Assemble, maintain, and file departmental documents as directed Photocopy necessary documents and correspondence Produces written documents from established format Issues receipts to customers and makes change when necessary May prepare and maintain correspondence for the department head· Process and prepare departmental correspondence and various permit and/or license applications according to established procedures May process traffic citations for local court (requires employee to be eligibile to access law enforcement records system) Data entry using a computer system and multiple software application programs, including, but not .limited to, word processing and spreadsheet applications Assist other city departmental clerical functions when necessary and approved by the supervisor Other duties as assigned Knowledge, Skills and Abilities While the following requirements may be representative of minimum levels of knowledge, skills and abilities, to perform this job successfully, the incumbent will possess the abilities or aptitudes to perform each duty proficiently. The individual serving as the Clerk-Receptionist (temporary) must be able to communicate effectively and courteously. Knowledge of routine office procedures, including use of office equipment is required. The individual in this position must have the ability to communicate in person or via telephone to interact with others. This position demands good interpersonal communication skills to deal with other individuals. Working Conditions Work is performed in an office environment. The employee will be required to answer telephones. Operation of computers and other office equipment is an essential job function. Repeated interruption of the work routine is typical. Must have the ability to produce legible handwritten JOB DESCRIPTION: Clerk-Receptionist (temporary) PAGE2 OF3 documents. May be required to lift and carry up to 20 pounds. Contacts and Relationships The Clerk-Receptionist (temporary) will have extensive contact with the public, other city employees, and elected officials on a daily basis. Physical Requirements The Clerk Receptionist (temporary) must have the physical ability to perform all essential job functions. The incumbent in this position must be able to discern voice conversation both via telephone and in person. The employee must have hand-eye coordination sufficient to operate computers and other office equipment. Must have the ability to produce legible handwritten documents. May be required to lift and carry up to 20 pounds. Recruiting Requirements • • • High School Diploma or equivalent Experience with word processing and spreadsheet software programs Bondable • All city employees must successfully pass a pre-employment Drug Testing as prescribed by the City's Drug and Alcohol Testing Policy. Experience and Training • • • • Experience with IBM PC or equivalent computer required Experience with window operating system and Microsoft Office Suite 2000 required Prior office experience preferred Experience in local government preferred Any combination of experience and training that provides the desired skills, knowledge and abilities. This job description reflects general details as necessary to describe the principal functions of this job, the level of knowledge and skill typically required, and the scope of responsibility, but should not be considered an all-inclusive listing of work requirements. Individuals may perform other duties as assigned; including working in other functional areas to cover absences or relief, to equalize peak work periods, or to otherwise balance the workload. Requirements outlined in this job description may be subject to modification to reasonably accommodate individuals with disabilities who are otherwise qualified for employment in this position. However, some requirements may exclude individuals who pose a direct threat or significant risk to the health and safety of themselves or other employees. This job description does not constitute an employment agreement between the Employer and employee and is subject to change as the needs of the Employer and requirements of the job change. JOB DESCRIPTION: Clerk-Receptionist (temporary) PAGE 30F 3