060-18 - NET253 LLC - Contract Amendment 1Doa6lgn Envelope ID: E6789AM40364A648E7&477219CFD5A7
Service Order Summary
Service Order#. NET25301805142
Customer Order Date: May 14,2018
Customer Account#: PTOCHD001
City Of Port Orchard
Sean Dunham
216 Prospect St
Port Orchard, WA 98366
a p@cityofportorchard. us
Product Ordered City Installation Monthly Term
100Mbps Transport Port 1 1 $1165 $375 12
720 Prospect Street
100Mbps Transport Port 2 1 $1155 $375 12
1535 Vivian Ct
Totals: $2310 $750
Description: This service order is to provide two 100Mbps dedicate private
LAN ports on the KPUD fiber optic network. Additional ports can be added at
the same monthly rate. Additional ports have custom installation fee which is
on a case by case basis.
Fiber Service Demarcation Identifier: KPUD CPE, all endpoints.
Commit rate: 100mbit full duplex Layer 2 IP switching. 24x7x365 bandwidth.
Term: 30 day termination notice, first term completed 5/14/2019
1 have read, understand, accept, and agree to the terms of this service order.. I agree to comply
with Service Order within 30 days of the date set forth below. All changes must be in writing. Any
changes may result in a new installation date and additional charges. The above rates do not
include any taxes, fees, or surcharges applicable to the Services.
Customer
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Authorized signature Date
Rob Putaansuu mayor
Print Name Title
Net253 submits the above services proposal to Customer. It is not effective until signed by
customer. If this proposal is not accepted by customer within 30 days of the date set forth below,
all pricing, dates, and terms are subject to change.
Net253 LLC, Confidential Terms. (Not for Public Disclosure or Reproduction) Page 1
DowSign Ere Lope ID: EUB9AW038<A BE]64]7219GFDW
Service Specific Details
IP Transport Services
The base rate includes Layer 2 IP transport only. No DHCP, DNS, NTP services
are provided. No internet access is provided.
KPUD Pass thru
Any extraordinary fees assessed by KPUD, including but not limited to service
calls for fiber repair, CPE replacements, will be passed on to the end user with
an 8% markup.
Service Availability
KPUD provides a best case effort to deliver 99.999% availability of this circuit. No
specific SLA terms are provided. Any disruption or service window will be
reported to customer point of contact, Sean Dunham,
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Net253 LLC, Confidential Terms. (Not for Public Disclosure or Reproduction) Page 2
0ocuSign Envelope ID: E6789AO4-1036-4A64-BE76-477219GFD5A7
Term Commitment
Net253 commits to purchase the CPE and facilities to deliver a circuit to the
customer in 12 month increments from KPUD. Every 12 months subscriber on
the CPE must commit to renew another 12 month term.
Billing is performed at the beginning of each month, and billing is generated
based on the number of subscr'fbers at time of billing. Billing is for the service
period the month is in.
Net253 LLC, Confidential Terms. [Not For Public Disclosure or Reproduction] Page 3
DocuSlgn Envelope ID: E6789A04-1036-4A U4 477219CFDW
Payments
Payment is due the first of each month of the term. Reminder invoices may be
sent via email. Invoices are not sent via USPS. Standard terms payment is due
without receipt of invoice. Extraordinary events will always generate an invoice.
Payments are sent to: Net253 LLC, 750 Ericksen Ave NE STE 103, Bainbridge
Island WA, 98110.
ACH payments are accepted
Account Name Net253, LLC
ABA routing #
Account# MI
Bank Name Bank of America
Please reference your invoice number with remittance
Billing information or questions? Email to billing(rDnet253.net
Net253 LLC, Confidential Terms. (Not for Public Disclosure or Reproduction) Page 4
Dowagn Em Me ID: E6789AM 1036 54-BE76477219GFOSA9
Support:
Technical support — supyortnnet253.net
Technical support phone number— (206) 866-9NET (9638)
Support hours:
Non Urgent:
Monday thru Saturday 9:OOAM till 5:OOPM
Emergency:
Any time, but please consider our families in relation to your service need
Email is the fastest, most reliable, way to contact net253.
Facilities:
All circuits provided by Net253 are monitored 24x7x365 and maintained by
KPUD and NOANET. Net253 will notify subscribers on a CPE if there is planned
maintenance, or a service disruption (downed line)
htto://www, kpud.oraftelecom.php
www.noanet.net
Net253 LLC, Confidential Terms. (Not for Public Disclosure or Reproduction) Page 5