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016-06 - Ordinance - Repaling Chapter 5.72 and Granting Franchise Agreement to Wave DivisionNOTICE OF CITY OF PORT ORCHARD ORDINANCE The following is a summary of an Ordinance approved by the Port Orchard City Council at their regular Council meeting held August 28, 2006. ORDINANCE NO. 016-06 AN ORDINANCE OF THE CITY OF PORT ORCHARD, WASHINGTON, REPEALING CHAPTER 5.72 OF THE PORT ORCHARD MUNICIPAL CODE AND GRANTING AND RENEWING A NONEXCLUSIVE FRANCHISE TO WAVE DIVISION IV, LLC TO CONSTRUCT, MAINTAIN, OPERATE, RECONSTRUCT, REPAIR, AND UPGRADE A CABLE TELEVISION SYSTEM TO PROVIDE CABLE SERVICES IN, ACROSS, OVER, ALONG, UNDER, UPON, THROUGH AND BELOW THE PUBLIC RIGHTS -OF -WAY OF THE CITY OF PORT ORCHARD Copies of Ordinance No. 016-06 are available for review at the office of the City Clerk of the City of Port Orchard. Upon written request a statement of the full text of the Ordinance will be mailed to any interested person without charge. Thirty days after publication, copies of Ordinance No. 016-06 will be provided at a nominal charge. City of Port Orchard i�� ichelle Merlino Interim City Clerk Publish: Port Orchard Independent September 2, 2006 KitsaPlegals[alsoundoublishina.com ORDINANCE NO. 016-06 AN ORDINANCE OF THE CITY OF PORT ORCHARD, WASHINGTON, REPEALING CHAPTER 5.72 OF THE PORT ORCHARD MUNICIPAL CODE AND GRANTING AND RENEWING A NONEXCLUSIVE FRANCHISE TO WAVE DIVISION IV, LLC TO CONSTRUCT, MAINTAIN, OPERATE, RECONSTRUCT, REPAIR, AND UPGRADE A CABLE TELEVISION SYSTEM TO PROVIDE CABLE SERVICES IN, ACROSS, OVER, ALONG, UNDER, UPON, THROUGH AND BELOW THE PUBLIC RIGHTS -OF -WAY OF THE CITY OF PORT ORCHARD WHEREAS, on or about March 10, 1990, the City of Port Orchard granted a cable television franchise to Olympic Cablevision, L.P., as set forth in Ordinance NO. 1464 and codified in Port Orchard Municipal Code Chapter 5.72; and WHEREAS, Wave Division IV, LLC (hereinafter"Wave Broadband' has operated the cable television franchise within the City limits as the successor to Olympic Cablevision and Charter Communications since on or about October 2003; and WHEREAS, the franchise under which Wave Broadband is operating is set to expire on September 30, 2006 and the City has completed negotiations with Wave Broadband for a franchise renewal; and WHEREAS, the City is authorized by law to grant one or more nonexclusive franchises to construct, operate, and maintain cable television systems within the boundaries of the City; now, therefore, THE CITY COUNCIL OF THE CITY OF PORT ORCHARD, WASHINGTON, DO ORDAIN AS FOLLOWS: SECTION 1. Repealer. Chapter 5.72 of the Port Orchard Municipal entitled "Cable TV Franchise" is hereby repealed in its entirety. SECTION 2. Pursuantto RCW 35.23.440(37) the City Council hereby grants and renews a nonexclusive franchise to Wave Division IV, LLC according to the terms and conditions set forth on Exhibit A attached hereto and incorporated by this reference. SECTION 3. From and after the acceptance of this ordinance by Wave Broadband, the terms and conditions of the franchise granted in Ordinance 1464, as codified in Port Orchard Municipal Code Chapter 5.72, and as extended in Ordinance 014-06, shall thereafter have no further application to or affect on the franchise relationship between the City and Wave Broadband. SECTION 4. If any section, sentence, clause, or phrase of this ordinance should be held to be invalid or unconstitutional by a court of competent jurisdiction, such invalidity or Ordinance No.016-06 Page 2 of 2 unconstitutionality shall not affect the validity of any other section, sentence, clause, or phrase of this ordinance. SECTION S. This ordinance shall be in full force and effect five (5) days after posting and publication as required by law, provided, that the franchise granted by this ordinance shall terminate and be of no further affect unless accepted and approved by Wave Broadband within forty-five (45) days of the date this ordinance is passed. Said acceptance approval shall be in writing and shall be signified by the signature of Wave Broadband on a copy of this ordinance as provided in Exhibit A. A summary of this Ordinance may be published in lieu of the entire ordinance, as authorized by State Law. PASSED by the City Council of the City of Port Orchard, APPROVED by the Mayor and attested by the Clerk in authentication of such passage this 28th day of September 2006. ATTEST: Michelle Merlino, Interim City Clerk APPROVED AS TO FORM: Pori, .'v !P5 . , KIM E. ABEL, MAYOR Sponsored by: Fred Chang, Councilman CABLE TELEVISION FRANCHISE This Cable Television Franchise is entered into in Port Orchard, Washington, this 28t" day of August, 2006, by and between The City of Port Orchard, Washington a municipal corporation, hereinafter ("Grantor" or the "City") and Wave Division IV, LLC, hereinafter ("Operator" or "Operator"). City and Operator are sometimes referred to hereinafter collectively as the "parties." WHEREAS, the City has reviewed Operator's performance under the prior franchise and the quality of service during the prior franchise term, has identified the future cable -related needs and interests of the City and its citizens, has considered the financial, technical and legal qualifications of Operator, and has determined that Operator's plans for constructing, operating and maintaining its System are adequate, in a full public proceeding affording due process to all parties; and WHEREAS, the public has had adequate notice and opportunity to comment on Operator's proposal to provide cable television service within the City; and WHEREAS, the City has a legitimate and necessary regulatory role in ensuring the availability of state-of-the-art cable communications service, high technical capability and reliability of Systems in its jurisdiction, the availability of local programming (including educational and governmental access programming) and quality customer service; and WHEREAS, diversity in cable service and local and non -local programming is an important policy goal and the Operator's System should offer a wide range of programming services; and WHEREAS, flexibility to respond to changes in technology, subscriber interests and competitive factors within the cable service market should be an essential characteristic of this Franchise and both the City and the Operator will address maximum system flexibility to take advantage of new technology to benefit subscribers and citizens as such technology becomes available; and WHEREAS, the City is authorized by applicable law to grant one or more nonexclusive franchises to construct, operate and maintain cable television systems within the boundaries of the City. NOW, THEREFORE, in consideration of the mutual promises made herein, and other good and valuable consideration as provided herein, the receipt and adequacy of which are hereby acknowledged, City and Operator do hereby agree as follows: -1- SECTION 1. DEFINITIONS For the purposes of this Franchise and all Exhibits attached hereto the following terms, phrases, words and their derivations shall have the meanings given herein. When not inconsistent with the context, words used in the present tense include the future, words in the plural include the singular, and words in the singular include the plural. Words not defined shall be given their common and ordinary meaning. The word "shall' is always mandatory and not merely directory. "Access" includes Educational Access, Governmental Access and Public Access, collectively, and means the availability for Noncommercial use by various governmental and educational agencies, institutions, organizations, groups and individuals in the community, including City and its designees, of particular channels on the System to receive and distribute Video Programming to Subscribers, as permitted under applicable law, including, but not limited to: (A) "Educational Access" means Access where Schools are the primary users having editorial control over programming and services. (B) "Governmental Access" means Access where governmental institutions or their designees are the primary users having editorial control over programming and services; and (C) 'Public Access" means Access where the public is the primary user. "Access Channel" means any Channel, or portion thereof, designated for Noncommercial Access purposes or otherwise made available to facilitate or transmit Access programming. "Activation" or "Activated" means the status of any capacity on or part of the System wherein the use of that capacity or part thereof may be made available without further installation of system equipment other than Subscriber premise equipment, whether hardware or software. "Affiliated Entity" or "Affiliate" when used in connection with Operator means any Person who owns or controls, is owned or controlled by, or is under common ownership or control with Operator. 'Bad Debt' means amounts lawfully owed by a Subscriber and accrued as revenues on the books of Operator, but not collected after reasonable efforts by Operator. "Basic Service" means any Cable Service tier which includes, at a minimum, the retransmission of local television Broadcast Signals and Access programming. 'Broadcast Signal' means a television or radio signal transmitted over the air to a 2- wide geographic audience, and received by a System off -the -air by antenna, microwave, satellite dishes or any other means. "Cable Acts" means the Cable Communications Policy Act of 1984, as amended by the Cable Television Consumer Protection and Competition Act of 1992, and as amended by the Telecommunications Act of 1996, and any amendments thereto. "Cable Modem Service" or "Cable Internet Service" means any Cable Service offered by Operator whereby Persons receive access to the Internet through the Cable System. "Cable Operator" means any Person or group of Persons, including Operator, who provides Cable Service over the System and directly or through one or more Affiliates owns a significant interest in such System or who otherwise control(s) or is (are) responsible for, through any arrangement, the management and operation of the System. "Cable Service" means the one-way transmission to Subscribers of Video Programming, or other programming service and Subscriber interaction, if any, which is required for the selection or use of such Video Programming or other programming service. "Channel" means a portion of the frequency band capable of carrying a Video Programming Service or combination of Video Programming Services, whether by analog or digital signal, on a twenty-four (24) hour per day basis or a portion thereof. "City" or "Grantor" means the City of Port Orchard, Washington, a municipal corporation, of the State of Washington. "Designated Access Provider" means the entity or entities designated by the City to manage or co -manage Educational, Governmental, or Public Access Channels and facilities. The City may be a Designated Access Provider. 'Downstream Channel' means a Channel capable of carrying a transmission from the Headend to remote points on the System or to interconnection points on the System. 'Dwelling Unit' means any building or portion thereof that has independent living facilities, including provisions for cooking, sanitation and sleeping, and that is designed for residential occupancy. "Expanded Basic Service" means cable programming services not included in the Basic Service and excluding premium or pay -per -view services. "FCC" means the Federal Communications Commission or its lawful successor -3- "Fiber Optic" means a transmission medium of optical fiber cable, along with all associated electronics and equipment capable of carrying Cable Service or Institutional Network Service by means of electric lightwave pulses. "Franchise" means the document in which this definition appears, which is executed between City and Operator, containing the specific provisions of the authorization granted and the contractual and regulatory agreement created hereby. "Franchise Area" means the area within the jurisdictional boundaries of the City, including any areas annexed by City during the term of this Franchise. "Franchise Fee" includes any tax, fee or assessment of any kind imposed by the City on the Operator or Subscribers, or both solely because of their status as such. The term Franchise Fee does not include: (A) Any tax, fee or assessment of general applicability; (B) Capital costs which are required by the Franchise to be incurred by the Operator for public, educational or governmental access facilities. (C) Requirements or charges incidental to the awarding or enforcing of the Franchise, including but not limited to, payments for bonds, letters of credit, insurance, indemnification, penalties or liquidated damages; or (D) Any fee imposed under Title 17, United States Code. "Fully Allocated Costs" means the City's proportionate share of all direct and actual material and labor costs (excluding profit) of constructing, relocating or placing additional ducts, conduit or related structures by Operator for the City alongside or together with ducts, conduit or structures by and for Operator. "Grantor" means the City of Port Orchard. "Gross Revenues" means any and all revenue derived directly or indirectly by Operator, or by Operator's Affiliates or by any other entity that is a Cable Operator of the Cable System including Operator's Affiliates, from the operation of the Operator's Cable System to provide Cable Services in the Franchise Area. Gross Revenues include, by way of illustration and not limitation, monthly and other fees charged Subscribers for Cable Services including Basic Service, any expanded tiers of Cable Service, other tiers of Cable Service, optional Premium Cable Services, Cable Service installation, disconnection, reconnection and change -in-service fees, Leased Access Channel fees, remote control rental fees, all Cable Service lease payments from the Cable System, late fees and administrative fees, fees, payments or other consideration received by the Operator from programmers for carriage of Cable Services on the Cable System and recognized as revenue under generally accepted me accounting principles (GAAP), revenues from rentals of converters or other Cable System equipment, advertising sales revenues (including local, regional and a pro rata share of national advertising carried on the Cable System in the Franchise Area), the fair market value of consideration received by the Operator for use of the Cable System to provide Cable Service and accounted for as revenue under GAAP, revenues from program guides, additional outlet fees, revenue from Cable Internet Service to the extent this service is considered a Cable Service under federal or state law, Franchise Fees, revenue from interactive services to the extent they are considered Cable Services under federal or state law, revenue from the sale or carriage of other Cable Services, and revenues from home shopping. Gross Revenues shall include revenue received by any entity other than the Operator where necessary to prevent evasion or avoidance of the obligation under this Franchise to pay the Franchise Fees. Gross Revenues shall not include (i) Bad Debt, provided, however, that all or part of any such Bad Debt that is written off but subsequently collected shall be included in Gross Revenues in the period collected; or (ii) any taxes on services furnished by the Operator which are imposed directly on any Subscriber or user by the State, City or other governmental unit and which are collected by the Operator on behalf of said governmental unit; The Franchise Fees are not a tax, and are therefore included in Gross Revenues. "Headend" or "Hub" means any Facility for signal reception and dissemination on a System, including cable, antennas, wires, satellite dishes, monitors, switchers, modulators, processors for Broadcast Signals or other signals, equipment for the interconnection of the System with adjacent Systems and interconnection of any networks which are part of the System, and all other related equipment and Facilities. "Incremental Costs" means the direct and actual material and labor cost (excluding profit) of constructing, relocating or placing additional ducts, conduit or related structures by Operator for the City excluding the costs of design, trenching, boring, pipe bedding, backfilling, compacting, restoring the surface, installation and other charges, costs or expenses that Operator would otherwise incur to construct, relocate or place ducts, conduit or related structures for the Operator. "Institutional Network" or "I -Net' means that part of the System facilities or capacity designed for use by non-residential Subscribers including communications to, from and among government agencies, schools, libraries and other public agencies. 'Interconnect' or 'Interconnection" means the linking of Access Channels with access channels carried on a geographically contiguous cable system, including technical, engineering, physical, financial and other necessary components to accomplish, complete and adequately maintain such linking, in a manner to permit the transmission and receiving of electronic or optical signals between the System and other Systems; or to permit the necessary components to accomplish, complete and adequately maintain pathways that permit the transmission and receiving of electronic or optical signals between locations connected to portions of the System -5- outside the Franchise Area and those portions of the System inside the Franchise Area. "Leased Access Channel" means any Channel or portion of a Channel commercially available for programming in accordance with Section 612 of the Cable Act. "Locally Scheduled Programming" means Government Access or Educational Access programming that is created by the City or any School including edited coverage of live programming. Such locally scheduled original programming shall not be considered as qualifying as such after three (3) cablecasts (initial, first repeat and second repeat). Automated video programming filler, such as cablecasts of highways and roads, does not constitute locally scheduled original programming. "Noncommercial" means, in the context of Access Channels, that particular products and services are not promoted or sold. This term shall not be interpreted to prohibit an Access Channel operator or programmer from soliciting and receiving financial support to produce and transmit video programming on an Access Channel, or from acknowledging a contribution, in the manner of the Corporation for Public Broadcasting or some similar manner, subject to applicable law. "Normal Business Hours" means at a minimum those hours from 8:30 a.m. to 5:30 p.m. Monday through Friday. "Normal Operating Conditions" means those service conditions that are within the control of the Operator. Those conditions which are not within the control of the Operator include, but are not limited to, natural disasters, civil disturbances, power outages, telephone network outages, and severe or unusual weather conditions. Those conditions which are ordinarily within the control of the Operator include, but are not limited to, special promotions, pay -per -view events, rate increases, regular peak or seasonal demand periods and maintenance or upgrade of the System. "Operator" means Wave Division IV, LLC, and its lawful successors, transferees, and assigns. "Pay Service" or "Premium Service" means Video Programming or other programming service choices (such as movie channels or pay -per -view programs) offered to Subscribers on a per -channel, per -program or per -event basis. "Person" means any natural person, sole proprietorship, partnership, joint venture, association, or limited liability entity or corporation, or any other form of entity or organization. "Qualified I -Net Users" means (i) the users identified by City; (ii) other governmental agencies and Schools; and (iii) other entities that Operator and City agree may use the I -Net. so "Rights -of -Way" means land acquired or dedicated to the public or hereafter acquired or dedicated to the public and maintained under public authority or by others, including but not limited to public streets or roads, highways, avenues, lanes, alleys, bridges, sidewalks, easements and similar public property located within the Franchise Area. "School" means any State accredited K-12 public or private educational institution. "Service Interruption" means the loss of picture or sound on one or more cable channels. "State" means the State of Washington "Street" means Rights -of -Way. "Subscriber" or "Customer" means any Person who lawfully receives Cable Services provided by Operator by means of the System with Operator's express permission. "System" or "Cable System" means a facility, consisting of a set of closed transmission paths and associated signal generation, reception and control equipment that is designed to provide Cable Service which includes Video Programming and which is provided to multiple Subscribers within a community, but such term does not include (1) a facility that serves only to retransmit the television signals of one or more television broadcast stations; (2) a facility that serves Subscribers without using any public right-of-way; (3) a facility of a common carrier which is subject, in whole or in part, to the provisions of Title II of the federal Communications Act (47 U.S.C. Section 201 et seq.), except that such facility shall be considered a cable system (other than for purposes of Section 621 (c) (47 U.S.C. Section 541(c)) to the extent such facility is used in the transmission of Video Programming directly to Subscribers, unless the extent of such use is solely to provide interactive on -demand services; (4) an open video system that complies with Section 653 of the Cable Act; or (5) any facilities of any electric utility used solely for operating its electric utility systems. When used herein, the term "Cable System" or "System" shall mean Operator's Cable System in the Franchise Area unless the context indicates otherwise. "Tier" means a category of Cable Services provided by the Operator for which a separate rate is charged. "Upstream Channel" means a Channel capable of carrying a transmission to the Headend from remote points on the System or from Interconnection points on the System. "Video Programming" means programming provided by, or generally considered -7- comparable to programming provided by, a television broadcast station. SECTION 2. GRANT OF FRANCHISE 2.1 Grant (A) City hereby grants to Operator a nonexclusive authorization to make reasonable and lawful use of the Rights -of -Way within the Franchise Area to construct, operate, maintain, reconstruct, repair and upgrade a System for the purpose of providing Cable Services, subject to the terms and conditions set forth in this Franchise, and applicable law, construction codes, and regulations. This Franchise shall constitute both a right and an obligation to provide the Cable Services required by, and to fulfill the obligations set forth in, the provisions of this Franchise. (B) Nothing in this Franchise shall be deemed to waive the requirements of the other codes and ordinances of general applicability lawfully enacted, or hereafter lawfully enacted, by the City to the extent that the provisions of the codes and ordinances do not have the effect of materially limiting the benefits or materially expanding the obligations of the Operator that are granted by this Franchise. Operator reserves the right to challenge provisions of any ordinance adopted after the effective date of this Franchise that conflicts with rights granted herein. (C) This Franchise shall not be interpreted to prevent the City from imposing other conditions, to the extent permitted by law, including additional compensation conditions for use of the Rights -of -Way, should Operator provide service other than Cable Service. (D) Operator promises and guarantees, as a condition of exercising the privileges granted by this Franchise, that any Affiliate of the Operator that is a Cable Operator of the Cable System in the Franchise Area, or directly involved in the management or operation of the System in the Franchise Area, will comply with the terms and conditions of this Franchise. (E) No rights shall pass to Operator by implication. (F) This Franchise is intended to convey limited rights and interests only as to those Rights -of -Ways in which the City has an actual interest. It is not a warranty of title or interest in any Rights -of -Way; it does not provide the Operator with any interest in any particular location within the Rights -of -Way; and it does not confer rights other than as expressly provided in the grant hereof. (G) This Franchise is an express authorization to provide Cable Services only. This Franchise is not a bar to the imposition of any lawful conditions on Operator with respect to non -Cable Services, telecommunications services or information services, whether similar, different or the same as the conditions specified herein. This Franchise does not relieve Operator of any obligation it may have to obtain from the City an authorization to provide non -Cable Services, telecommunications services or information services or relieve Operator of its obligation to comply with any such authorization(s) that may be lawfully required. However, this Franchise shall not be read as a concession by Operator that it needs authorization to provide non -Cable Services, telecommunications services or information services. 2.2 Use of Rights -of -Way (A) Subject to the City's supervision and control, Operator may erect, install, construct, repair, replace, reconstruct, and retain in, on, over, under, upon, across, through, below and along the Rights -of -Way within the Franchise Area, such wires, cables (both coaxial and fiber optic), conductors, ducts, conduit, vaults, manholes, amplifiers, appliances, pedestals, attachments and other property and equipment as are necessary and appurtenant to the operation of a System for the provision of Cable Services within the Franchise Area. Operator shall comply with all applicable construction codes, laws, ordinances, regulations and procedures now in effect or enacted hereafter regarding placement and installation of System facilities in the Rights -of Way. (B) Operator must follow City -established requirements regarding placement of System facilities in Rights -of -Way, including the specific location of facilities in the Rights -of -Way, and must in any event install System facilities in a manner that minimizes interference with the use of the Rights -of -Way by others, including others that may be installing communications facilities. The City may require that System facilities be installed at a particular time, at a specific place or in a particular manner as a condition of access to a particular Right -of -Way; may deny access if Operator is not willing to comply with City's requirements; and may remove, or require removal of, any facility that is not installed in compliance with the requirements established by City, or which is installed without prior City approval of the time, place or manner of installation and charge Operator for all the costs associated with removal; and City may require Operator to cooperate with others to minimize adverse impacts on the Rights -of -Way through joint trenching and other arrangements. Operator shall assume its costs associated with any requirement of City in the exercise of its police powers, to relocate its System facilities located in the Rights -of -Way. 2.3 Duration (A) The term of this Franchise and all rights, privileges, obligations and restrictions pertaining thereto shall be four (4) years from the effective date of this Franchise, unless terminated sooner as hereinafter provided. (B) At the end of said 4 year term, this Franchise may be extended for an additional five (5) years upon the written agreement of both the City and the Operator. 0 (C) It is the City's desire that the term of this Agreement be extended for more than five (5) years so that it runs concurrently with the cable television franchise to be negotiated between Operator and Kitsap County in 2009. Therefore, upon the agreement of both the City and the Operator, and subject to a written amendment as provided in Section 20.4, the parties may elect in the future to extend the term of this Franchise for a period greater than the nine years provided for in Subsections A and B above. 2.4 Effective Date (A) This Franchise and the rights, privileges, and authority granted hereunder and the contractual relationship established hereby shall take effect and be in force from and after the effective date of this Franchise as specified in this Section. (B) Within forty-five (45) days after the effective date of the Ordinance granting this Franchise, Operator shall signify its acceptance of this Franchise by executing a written acceptance of this Franchise. This Franchise is voidable unless accepted in writing by Operator within this timeframe. (C) The effective date of this Franchise shall be the date on which the Operator accepts it in writing. (D) The grant of this Franchise shall have no effect on the Operator's duty under the prior franchise or any ordinance in effect prior to the effective date of this Franchise to indemnify or insure the City against acts and omissions occurring during the period that the prior franchise was in effect, nor shall it have any affect upon liability to pay all Franchise Fees which were due and owed under a prior franchise or ordinance. 2.5 Franchise Nonexclusive This Franchise shall be nonexclusive, and subject to all prior rights, interests, easements or licenses granted by City or its predecessors to any Person to use any property, Right -of -Way, easement, right, interest or license for any purpose whatsoever, including the right of City to use same for any purpose it deems fit, including the same or similar purposes allowed Operator hereunder. City may at any time grant authorization to use the Rights -of -Way for any purpose not incompatible with Operator's authority under this Franchise and for such additional franchises for Cable Systems as City deems appropriate. 2.6 Grant of Other Franchises In the event City enters into a franchise, permit, license, authorization or other agreement of any kind with any other Person or entity other than the Operator, including itself, to enter into the City's Streets or Rights -of -Way for the purpose of constructing or operating a System or providing Cable Service to any part of the -10- Franchise Area in which the Operator is providing Cable Service under the terms and conditions of this Franchise or is required to extend Cable Service under the provisions of this Franchise, the terms and conditions thereof, taken as a whole, shall be neither more favorable nor less burdensome to such Person or entity than those contained herein in order that one Cable Operator not be granted an unfair competitive advantage over another. 2.7 Familiarity with Franchise The Operator acknowledges and warrants by acceptance of the rights, privileges and agreement granted herein, that it has carefully read and fully comprehends the terms and conditions of this Franchise and is willing to and does accept all reasonable risks of the meaning of the provisions, terms and conditions herein. The Operator further acknowledges and states that it has fully studied and considered the requirements and provisions of this Franchise, and finds that the same are commercially practicable at this time and consistent with all local, state and federal laws and regulations currently in effect, including the Cable Acts. 2.8 Effect of Acceptance By accepting the Franchise, the Operator: (1) acknowledges and accepts the City's legal right to issue and enforce the Franchise; (2) agrees that it will not oppose the City's intervening in any legal or regulatory proceeding affecting the System; (3) accepts and agrees to comply with each and every provision of this Franchise subject to applicable law; and (4) agrees that the Franchise was granted pursuant to processes and procedures consistent with applicable law, and that it will not raise any claim to the contrary. 2.9 Police Powers Operator's rights hereunder are subject to the police powers of City to adopt and enforce ordinances necessary to the safety, health and welfare of the public, and Operator agrees to comply with all applicable laws, ordinances and regulations lawfully enacted pursuant to the police powers of City, or hereafter enacted in accordance therewith, by City or any other legally constituted governmental unit having lawful jurisdiction over the subject matter hereof. The City reserves the right to exercise its police powers, notwithstanding anything in this Franchise to the contrary. Any conflict between the provisions of this Franchise and any other present or future lawful exercise of City's police powers shall be resolved in favor of the latter. 2.10 Franchise Area Operator shall provide Cable Services, as authorized under this Franchise, within the Franchise Area. SECTION 3. APPLICATION FEE, FRANCHISE FEE, AND FINANCIAL CONTROLS 3.1 Application Fee The Operator shall pay a non-refundable filing fee of ten thousand dollars ($10,000), -11- which shall be payable to the City as follows: five thousand dollars ($5,000) shall be paid on or before the effective date of this Agreement and if the franchise term is extended, the balance shall be paid on the effective date of the extension. In the event, the franchise term is not extended, the Operator shall not be obligated to make the second five thousand dollar ($5,000) payment. This fee is not in lieu of Franchise Fees or other contributions to the City. 3.2 Franchise Costs Upon Operator's acceptance of this Franchise, Operator shall pay to the City the City's out-of-pocket costs associated with the Franchising process. Costs may include such items as legal and/or consultant fees and expenses, as well as the cost of publishing notices and ordinances. Operator's share of such expenses shall not exceed Twenty Thousand Dollars ($20,000). The application fee described in Section 3.1 above shall be deducted from this amount. Such payment is not to be considered in lieu of Franchise Fee payments. 3.3 Franchise Fee As compensation for the use of City's Rights -of -Way, Operator shall pay as a Franchise Fee to City, throughout the duration of this Franchise, an amount equal to five percent (5%) of Operator's Gross Revenues. Accrual of such Franchise Fee shall commence as of the effective date of this Franchise. 3.4 Payments; Quarterly Franchise Fee Reports Operator's Franchise Fee payments to City shall be computed quarterly for the preceding calendar quarter ending March 31, June 30, September 30, and December 31. Each quarterly payment shall be due and payable no later than thirty (30) days after said dates and shall be accompanied by a written financial report to City, verified by an officer of Operator, showing the basis for the Operator's computation of the quarterly franchise fee and separately indicating revenues received by the Operator within the city from basic and expanded service, pay TV service, other applicable sources of revenue, and such other information directly related to confirming the amount of Operator's Gross Revenues as may be reasonably required by the City. No acceptance of any payment shall be construed as an accord by City that the amount paid is, in fact, the correct amount, nor shall any acceptance of payments be construed as a release of any claim City may have for further or additional sums payable or for the performance of any other obligation of Operator. The period of limitation for recovery of Franchise Fees payable hereunder shall be six (6) years from the date on which payment by the Operator was due. 3.5 Financial Records Operator agrees to meet with the City upon request to review Operator's methodology of record -keeping, financial reporting, the computing of Franchise Fee obligations and other procedures, the understanding of which the City deems necessary for reviewing reports and records that are relevant to the enforcement of this Franchise. -12- 3.6 Audits Upon thirty (30) days' prior written notice, City shall have the right to conduct an independent annual audit of Operator's records necessary to enforce compliance with this Franchise and to calculate any amounts determined to be payable. Provided Operator cooperates in making all relevant records available, City will in good faith attempt to complete each audit within six (6) months, and the audit period shall not be any greater than the previous three (3) years. Additional amounts due to the City as a result of the audit shall be paid within sixty (60) days following written notice, which shall include a copy of the audit findings. If the audit shows that Franchise Fees have been underpaid, by five percent (5%) in a calendar year or more, Operator shall pay the total cost of the audit. 3.7 Interest on Late Payments In the event any payment is not received within thirty (30) days from the end of the calendar quarter, Operator shall pay, in addition to the payment or sum due, interest from the due date at the interest rate of one percent (1 %), beginning on the thirty-first (31s) day after the end of the calendar quarter and continuing every day thereafter, until the date the City receives the payment. 3.8 Maximum Franchise Fee The parties acknowledge that, at present, applicable federal law limits City to collection of a Franchise Fee of five percent (5%) of Gross Revenues in any twelve (12) month period. In the event that at any time throughout the term of this Franchise, City is authorized to collect an amount in excess of five percent (5%) of Gross Revenues, then City may amend this Franchise unilaterally to provide that such excess amount shall be added to the Franchise Fee, provided that all franchised cable operators in the Franchise Area are treated in an equivalent manner and Operator has received sixty (60) days prior written notice from City of such amendment. 3.9 Additional Commitments Not Franchise Fees No term or condition in this Franchise shall in any way modify or affect Operator's obligation to pay Franchise Fees. Although the total sum of Franchise Fee payments and additional commitments set forth elsewhere in this Franchise may total more than five percent (5%) of Operator's Gross Revenues in any 12-month period, Operator agrees that the additional commitments are excluded from the definition of Franchise Fees and are not to be offset or credited against any Franchise Fee payments due to City, nor do they represent an increase in Franchise Fees to be passed through to Subscribers pursuant to any federal law. Access Fees are not to be offset against and are not Franchise Fees. Furthermore, there shall be no offset against Franchise Fees fof any utility tax, business and occupation tax or similar tax and that is of general applicability. 3.10 Payment on Termination 13- If this Franchise is terminated for any reason, the Operator shall file with the City within ninety (90) calendar days of the date of the termination, a financial statement, certified by an independent certified public accountant, showing the Gross Revenues received by the Operator since the end of the previous fiscal year. Within forty-five (45) days of the filing, Operator shall pay all unpaid amounts. If the Operator falls to satisfy its remaining financial obligations as required in this Franchise, the City may do so by utilizing the funds available in a Letter of Credit or other security provided by the Operator. 3.11 Duty to Cooperate and Payment Indemnification City agrees to exercise prompt and diligent efforts to verify whether billing addresses are in or outside the Franchise Area upon the written request of Operator. Operator agrees to defend, indemnify and hold harmless City and its officers, officials, and agents from any claim of any kind brought by any person relating to payments made to City pursuant to this Franchise. 3.12 Franchise Fee and Taxes on Retail Cable Modem Services (A) City and Operator agree that revenue derived by Operator for the provision of retail cable modem service to customers within the Franchise area is not presently subject to City's Franchise Fee due to the U.S. Supreme Court's decision in National Cable & Telecomms. Assn vs. Brand X Internet Servs., __ U.S. ___, 125 S. Ct. 2688, 2696, 162 L .Ed.2d 820 (2005), which held that retail cable modem service is an information service and not a telecommunications service, and therefore municipalities may not seek compensation for the use of the public rights of way by companies that provide information services. (B) In the event that a development in federal statutory, regulatory or case law permits City to lawfully collect a franchise fee on any or all of the revenue derived by Operator for the provision of retail cable modem services to customers within the Franchise Area, City shall notify Operator in writing of such a determination. The definition of Gross Revenue contained herein shall be immediately amended to include all, or that portion of the Gross Revenue that City believes may lawfully be subject to City's Franchise Fee. City shall provide Operator with the additional gross revenue language pertaining to retail cable modem service. (C) Sixty (60) days after receipt of such notification and language from City, Operator shall commence to collect the Franchise Fee on retail cable modem service and remit it to City as provided for elsewhere in this Franchise. SECTION 4. ADMINISTRATION AND REGULATION City shall be vested with the power and right to administer and enforce the requirements of this Franchise and the regulations and requirements of applicable law, including the Cable Acts, or to delegate that power and right of administration, or any part thereof, to the extent permitted under federal, state and local law, to any agent in the sole discretion of the City. -14- 4.1 Rates and Charges (A) Operator shall comply with applicable laws regarding the setting of all rates and charges for Cable Services and cross subsidization. All Operator rates and charges related to or regarding Cable Services shall be on file with City and subject to regulation by City to the full extent authorized by applicable federal, State and local laws. (B) Operator need not file rates and charges under temporary reductions or waivers of rates and charges in conjunction with promotional campaigns. Rates shall only be considered temporary if applicable over a period less than twelve (12) consecutive months (or such other period as may be approved by City). (C) On an annual basis, Operator shall provide a complete schedule of current rates and charges for Leased Access Channels, or portions of such Channels, provided by Operator. The schedule shall include a description of the price, terms and conditions established by Operator for Leased Access Channels. 4.2 No Rate Discrimination All Operator rates and charges shall be published (in the form of a publicly available rate card), made available to the public, and shall be non-discriminatory as to all Persons of similar classes, under similar circumstances and conditions. Operator shall apply its rates in accordance with governing law. Operator shall permit Subscribers to make any in -residence connections for Cable Service the Subscriber chooses without additional charge and without penalizing the Subscriber therefore. If any in -home connection requires service from Operator due to signal quality, signal leakage (without penalty operator may disconnect service to avoid interference due to signal leakage) or other factors, caused by improper installation of such in -home wiring or faulty materials of such in -home wiring, the Subscriber may be charged appropriate service charges by Operator. Nothing herein shall be construed to prohibit: (A) The temporary reduction or waiving of rates or charges in conjunction with promotional campaigns; (B) The offering of reasonable discounts to similarly situated Persons; (C) The offering of rate discounts for either Cable Service generally, or data transmission to governmental agencies or educational institutions; or (D) The offering of bulk discounts for Multiple Dwelling Units. (E) The Operator shall offer a discount to those Subscribers who are aged 61 years or older or who are permanently disabled, provided they are the legal owner or lessee/tenant of their residence and their combined disposable annual income is $30,000 or less (as calculated and defined by the Kitsap County Assessor's office for property tax exemption purposes). Such discounts shall consist of thirty percent -15- (30%) off of Basic or the Basic portion of Expanded Basic when not discounted by inclusion in other promotional or programming package rates, at which time the promotional or programming package rate will apply. The City shall be responsible for certifying to the Operator that any such Subscriber meets the specified criteria. 4.3 Late Fees If the Operator assesses any kind of fee for late payment, such fee shall comply with applicable law. 4.4 Time Limits Strictly Construed Whenever this Franchise sets forth a time for any act to be performed by Operator, such time shall be deemed to be of the essence, and any failure of Operator to perform within the allotted time may be considered a material breach of this Franchise. However, in the event Operator is prevented or delayed in the performance of any of its obligations under this Franchise by reason beyond the reasonable control of Operator, Operator shall have a reasonable time, under the circumstances, to perform the affected obligation or to procure a substitute that is satisfactory to City. 4.5 Performance Evaluation (A) During the term of this Franchise, the City may hold special evaluation sessions to discuss issues, including but not limited to, Cable Service rates; Franchise Fees; liquidated damages; free or discounted Cable Services; application of new technologies; system performance; Cable Services provided; programming offered; customer complaints; privacy; amendments to this Franchise; judicial and FCC rulings; line extension policies; and City's or Operator's rules; provided that nothing in this subsection shall be construed as requiring the renegotiation of this Franchise or any term or provision therein. (B) Operator shall fully cooperate with City and shall provide such information and documents as City may require under Section 7 of the Franchise, to perform the evaluation. (C) All evaluation sessions shall be open to the public and announced at least one week in advance in a newspaper of general circulation in the Franchise Area. SECTION 5. FINANCIAL AND INSURANCE REQUIREMENTS 5.1 Indemnification (A) General Indemnification. Operator shall indemnify, defend and hold City, its officers, officials, boards, commissions, authorized agents and employees, harmless from any third party action or claim for injury, damage, loss, liability, cost or expense, including court and appeal costs and attorneys' fees and expenses, arising from any casualty or accident to Person or property, including, without limitation, MR-21 copyright infringement, defamation, and all other damages in any way arising out of, or by reason of, any construction, excavation, operation, maintenance, reconstruction, or any other act done under this Franchise, by or for Operator, its authorized agents, or its employees, or by reason of any neglect or omission of Operator its authorized agents or its employees. Operator shall consult and cooperate with the City while conducting its defense of the City. (B) Indemnification for Relocation. Operator shall indemnify City for any damages, claims, additional costs or expenses assessed against, or payable by, City related to, arising solely out of, or resulting solely from Operator's failure to remove, adjust or relocate any of its facilities in the Rights -of -Way in a timely manner in accordance with any relocation required by City. (C) Additional Circumstances. Operator shall also indemnify, defend and hold City harmless for any claim for injury, damage, loss, liability, cost or expense, including court and appeal costs and attorneys' fees or expenses in any way arising out of: (1) The grant of this Franchise; or (2) Any failure by Operator to secure consents from the owners, authorized distributors or licensees/licensors of programs to be delivered by the System. (D) Procedures and Defense. If a claim or action arises, City or any other indemnified party shall tender the defense of the claim or action to Operator, which defense shall be at Operator's expense. City may participate in the defense of a claim and, in any event, Operator may not agree to any settlement of claims financially affecting City without City's written approval, which shall not be unreasonably withheld. (E) Duty of Defense. The fact that Operator carries out any activities under this Franchise through independent contractors shall not constitute an avoidance of or defense to Operator's duty of defense and indemnification under this Section. (F) Duty to Give Notice, The City shall give the Operator timely written notice of any claim or of the commencement of any action, suit or other proceeding covered by the indemnity in this Section. In the event any such claim arises, the City or any other indemnified party shall tender the defense to the Operator and the Operator shall have the obligation and duty to defend any claims arising thereunder, and the City shall cooperate fully. (G) Separate Representation. If the parties reasonably agree, separate representation to fully protect the interests of both parties is necessary, such as a -17- conflict of interest between the City and the counsel selected by Operator to represent the City, Operator shall pay attorneys' fees and expenses incurred by the City in defending itself with regard to any action, suit or proceeding indemnified by Operator. The City's fees and expenses shall include all out-of-pocket expenses, such as consultants' fees, and shall also include the reasonable value of any services rendered by the City Attorney or his/her assistants or any employees of the City or its agents but shall not include outside attorneys' fees for services that are unnecessarily duplicative of services provided the City by Operator. 5.2 Insurance Requirements (A) General Requirement. Operator must have adequate insurance during the entire term of this Franchise to protect the City against claims for injuries to Persons or damages to property which in any way relate to, arise from or are connected with this Franchise, or involve Operator, its agents, representatives, contractors, subcontractors and their employees. (B) Initial Insurance Limits. Operator must maintain during the Franchise term and for a period of twelve (12) months after expiration, termination or nonrenewal thereof, insurance in effect in accordance with the minimum insurance limits herein set forth by the City from time to time. The Operator shall obtain policies for the following initial minimum insurance limits: (1) Commercial General Liability: Two million five hundred thousand dollars ($2,500,000) aggregate limit per occurrence for bodily injury, personal injury and property damage; (2) Automobile Liability: Two million dollars ($2,000,000) combined single limit per accident for bodily injury and property damage; and (3) Workers Compensation Insurance in accordance with state law requirements. (4) The amounts listed above are the minimum deemed necessary by City to protect City's interests in this matter. City has made no recommendation to the Operator as to the insurance necessary to protect Operator's interests and any decision by the Operator to carry or not carry insurance amounts in excess of the above is solely that of the Operator. Operator shall be responsible for judgments, settlements, damages, costs, attorneys' fees and expenses that exceed limits of Operator's insurance coverage. (C). Endorsements. (1) All policies shall contain, or shall be endorsed so that: in (a) The City shall be designated as additional insured. (b) The Operator's insurance coverage shall be primary insurance with respect to the City, its officers, officials, boards, commissions, employees and duly authorized agents. Any insurance maintained by the City, its officers, officials, boards, commissions, employees and agents shall be in excess of the Operator's insurance and shall not contribute to it; and (c) Operator's insurance shall apply separately to each insured against whom a claim is made or lawsuit is brought, except with respect to the limits of the insurer's liability. (2) The insurance shall provide that it shall not be cancelled or materially altered so as to be out of compliance with the requirements of this Section without thirty (30) days written notice first being given to City. If the insurance is cancelled or materially altered so as to be out of compliance with the requirements of this Section within the term of this Franchise, Operator shall provide a replacement policy. Operator agrees to maintain continuous uninterrupted insurance coverage, in the amounts required, for the duration of this Franchise. (D) Acceptability of Insurers. The insurance obtained by Operator shall be placed with insurers with a Best's rating of no less than "A". (E) Verification of Coverage. The Operator shall furnish the City with certificates of insurance and an endorsement reflecting blanket additional insured status. The certificates for each insurance policy are to be signed by a Person authorized by that insurer to bind coverage on its behalf. The certificates for each insurance policy are to be on standard forms or such forms as are consistent with standard industry practices, and are to be received and approved by the City at the time of acceptance of this Franchise by Operator with existing insurance coverage to be maintained by Operator until that date. The Operator hereby warrants that its insurance policies satisfy the requirements of this Franchise. 5.3 Security Upon the effective date of this Franchise, Operator shall provide a performance bond in the amount of fifty thousand dollars ($50,000) or other security in accordance with City's applicable ordinances, rules and regulations to ensure the faithful performance of its responsibilities under this Franchise and applicable law, including, by way of example and not limitation, its obligations to relocate and remove its facilities and to restore City's Rights -of -Way and other property. Operator may be required to obtain additional bonds, such as generally applicable construction bonds, in accordance with City's ordinary practices. Any such bonds shall be in a form acceptable to the -19- City Attorney. Operator shall keep the same in full force and effect at all times. SECTION 6. CUSTOMER SERVICE 6.1 Customer Service Standards Operator shall comply with Customer Service Standards, as provided in FCC standards 47 C.F.R. sections 76.309, 76.1602, 76.1603, and 76.1619, and as amended by mutual agreement between City and Operator. Prior to any such amendment, the City and Operator shall meet to discuss the proposed amendment and Operator's agreement thereto. Operator reserves the right to challenge any Customer Service Standards ordinance that it believes is inconsistent with federal law or its contractual rights under this Franchise. In the event the parties can not agree, then the matter will be referred to alternative dispute resolution and the parties agree to be bound by the decision of the mediator/arbitrator. The Operator shall not enter into a contract with any Subscriber that is in any way inconsistent with the terms of this Franchise. 6.2 Subscriber Privacy Operator shall comply with privacy rights of Subscribers in accordance with applicable federal, State and local laws. 6.3 Customer Service Location(s) (A) Throughout the Franchise term, the Operator shall maintain, at a minimum, one (1) customer service location conveniently located within three (3) miles of the City limits which will be open during Normal Business Hours to provide Subscribers the opportunity to return Subscriber equipment and to make bill payments and complaints. In the event Operator requests that its customer service location be re- located more than three (3) miles from the City limits, the Operator and City shall meet to discuss the request. (B) Operator shall at all times maintain an online customer support center where customers may access information related to services and products, make bill payments or "speak" with a virtual customer service representative and shall provide a phone line at no charge in the customer service location with a direct link to Operator's customer service representatives. Operator shall provide a website whereby Subscribers can request service credits and make service changes. 6.4 Customer Service Agreement and Manual (A) Operator shall provide to Subscribers an accurate, comprehensive service agreement and customer installation packet for use in establishing Subscriber service. This material shall, at a minimum, contain the following: (1) Operator's procedure for investigation and resolution of Subscriber service complaints. -20- (2) Services to be provided and rates for such services. (3) Billing procedures. (4) Service termination procedure. (5) A description of the manner that will be used to provide notice of changes in rates, service or service terms and conditions. (6) A complete statement of the Subscriber's right to privacy. (7) Equipment policy. (8) The name, address and phone number of the customer care department that is responsible for handling cable questions and complaints for the Operator. This information shall be prominently displayed in the installation packet. (9) Upon request by the City, Operator shall use its best efforts to include information about Access channel programming in the installation packet provided to Subscribers. The City shall supply such materials, for insertion in the packet, in a format consistent with Operator's requirements. (B) A copy of the installation packet shall be available at the customer service location in the City and shall be provided to each Subscriber at the time of initial installation and any reconnection Operator (excluding reconnections to the same Subscriber within twelve (12) months), and at any time the packet is requested by the Subscriber. Operator shall make reasonable efforts to advise Subscribers of any material changes in cable operation policies. SECTION 7. REPORTS AND RECORDS 7.1 Open Records City shall have access to, and the right to inspect, any books and records of Operator and/or its Affiliates, if necessary, for the enforcement of the terms of this Franchise. Operator shall not deny City access to any of Operator's records on the basis that Operator's records are under the control of any parent corporation, Affiliated entity or a third party. City may, in writing, request copies of any such records or books, and Operator shall provide such copies within sixty (60) days of the receipt of such request. One copy of all reports and records required under this or any other Section shall be furnished to City at the sole expense of Operator. If the requested books and records are too voluminous, or for security reasons cannot be copied or removed, then Operator may request, in writing within ten (10) days of receipt of such request, that City inspect them at Operator's local offices. If any books or records of Operator are not kept in a local office and not made available in copies to City upon written -21- request as set forth above, and if City determines that an examination of such records is necessary for the enforcement of this Franchise, then all reasonable travel expenses incurred in making such examination shall be paid by Operator. 7.2 Confidentiality City agrees to keep confidential any proprietary or confidential books or records to the extent permitted by law. Operator shall be responsible for clearly and conspicuously identifying the work confidential or proprietary, and shall provide a brief written explanation as in why such information is confidential and how it may be treated as such under State or federal law. If City receives a demand from any Person for disclosure of any information designated by Operator as confidential, City shall, so far as consistent with applicable law, advise Operator and provide Operator with a copy of any written request by the party demanding access to such information within a reasonable time. If Operator believes the City's disclosure of such documents would interfere with Operator's rights under federal or state law, Operator shall institute an action in Kitsap Superior Court to prevent City's disclosure. Operator shall join the Person requesting the documents to any such action. Operator shall defend, indemnify and hold City harmless from any claim or judgment including, but not limited to, any penalties or costs under RCW 42.17. 7.3 Records Required (A) Operator shall at all time maintain: (1) A full and complete set of plans, records and "route" maps showing the location of all System equipment installed or in use in the Rights - of -Way, that are generated in Operator's normal course of business; (2) A copy of all FCC filings on behalf of Operator, its parent corporations or Affiliates which relate to the operation of the System in the Franchise Area; (3) A list of Operator's Cable Services, rates and Channel line-ups; (4) A compilation of Subscriber complaints, actions taken and resolution, and a log of service calls. 7.4 Copies of Federal and State Reports Upon written request, Operator shall submit to City copies of any pleading, applications, notifications, communications and documents of any kind, submitted by Operator or its Affiliates to any federal, State or local courts, regulatory agencies and other government bodies if such documents directly relate to the operations of Operator's System within the Franchise Area. Operator shall submit such documents to City no later than thirty (30) days after receipt of City's request. Operator shall not claim confidential, privileged or proprietary rights to such documents unless under federal, State, or local law such documents have been determined to be confidential -22- by a court of competent jurisdiction, or a federal or State agency. With respect to all other reports, documents and notifications provided to any federal, State or local regulatory agency as a routine matter in the due course of operating Operator's System within the Franchise Area, Operator shall make such documents available to City upon City's written request. 7.5 Complaint File and Reports Operator shall keep an accurate and comprehensive compilation of any and all customer complaints received and Operator's actions in response to those complaints, in a manner consistent with the privacy rights of Subscribers. Those files shall remain open to the City during normal business hours and shall be retained for a period of one year following the date the City receives an executive summary report as described herein. Upon the written request, operator shall provide an executive summary report to the City on an annual basis (unless requested semi-annually by the City) within thirty (30) days of the end of each year (or six month period as the case may be) which shall include the following information: (A) Nature and type of customer complaints; (B) A summary of unplanned service interruptions, including the frequency, location and customer impact information if such information is available; (C) Any significant construction activities which affected the quality or otherwise enhance the service of the System; (D) Average response time for service calls; (E) New areas constructed and available for Cable Service; (F) Video programming changes (additions/deletions); and (G) Such other information as reasonably requested by City. 7.6 Inspection of Facilities and Annual Meeting City may inspect any of Operator's facilities and equipment located in the Rights -of - Way or on other public property at any reasonable time during business hours upon at least twenty-four (24) hours notice, or, in case of emergency, upon demand without prior notice. Throughout the term of the Franchise, Operator shall meet with the City on an annual basis upon fifteen (15) days prior written notice from City. Matters to be discussed include, but are not limited to customer service, System performance, technical issues and other matters related to Operator's operation of the Cable System. 7.7 False Statements -23- Any intentional false or misleading statement or representation in any report required by this Franchise shall be a material breach of this Franchise and may subject Operator to all remedies, legal or equitable, which are available to City under this Franchise or otherwise. SECTION 8. PROGRAMMING AND CHANNEL CAPACITY 8.1 Broad Programming Categories Operator shall provide or enable the provision of at least the following initial broad categories of programming to the extent such categories are reasonably available: (A) Educational programming; (B) Sports programming; (C) General entertainment programming; (D) Children's programming; (E) Information/news programming; (F) National and local government programming. 8.2 Obscenity Operator shall not transmit or permit to be transmitted, over any Channel subject to its editorial control any programming which is obscene under all applicable federal, State or local laws, statutes, regulations or standards now existing or hereafter adopted. 8.3 Parental Control Device Upon request by any Subscriber, Operator shall make available a parental control or lockout device, traps or filters to enable a Subscriber to control access to both the audio and video portions of any or all Channels. Operator shall inform its Subscribers of the availability of the lockout device at the time of their initial subscription and periodically thereafter. 8.4 Complimentary Cable Service The Operator, upon request, shall provide without charge, a Standard Installation and one outlet of Basic Service to City buildings now existing or hereafter constructed provided that the buildings are either owned and occupied or leased and occupied by the City, such as but not limited to the Public Works shop, Senior Center, Teen Center, fire station(s), police station(s), libraries and School(s) and provided further that they are already served or are within 125 aerial feet or 60 feet underground (a Standard Installation) of its Cable System. Operator shall maintain complimentary Cable Service to those outlets currently provided in the City Hall. The Cable Service -24- described herein is a voluntary initiative of Operator, but shall be provided throughout the term of this Franchise. The Cable Service provided shall not be distributed beyond the originally installed outlet without authorization from Operator. In the case of leased facilities, the recipient of service is responsible for securing approval for appropriate right of entry suitable to the Operator in its reasonable discretion. The Cable Service provided shall not be used for commercial purposes and the City shall take all possible precautions to limit display in public areas to the City Access Channels. The intent of the preceding provision is to ensure access to Cable Services for the benefit of the City. The City shall take reasonable precautions to prevent any use of the Operator's Cable System in any manner that results in the inappropriate use thereof or any loss or damage to the Cable System. To the extent not inconsistent with other provisions in this Franchise, the City shall hold the Operator harmless from any and all liability or claims arising out of the use of Cable Service at the City facilities referenced in this Section. For new hookups, the Operator shall not be required to provide an outlet to such buildings where a non - Standard Installation is required, unless the City or building owner/occupant agrees to pay the incremental cost of any necessary Cable System extension and/or non - Standard Installation. If additional outlets of Cable Service are provided to such buildings beyond those required herein, the building owner/occupant shall pay the usual installation and service fees associated therewith. 8.4.1 Complimentary Internet Service The Operator, upon request, shall provide without charge a standard installation and one outlet for internet service to City Hall, the public works shop, and/or any other city -occupied building, including if requested a cable modem and any other necessary hardware to generate a wireless signal within City Hall. Operator shall maintain said complimentary internet service throughout the term of this Franchise. 8.5 New Technology If there is a new technology which in City's opinion would enhance substantially the quality or quantity of programming available to Subscribers on the System, Operator shall, at the request of the City, investigate the feasibility of implementing said technology and report to City the results of such investigation within ninety (90) clays from the date of such request. 8.6 Ascertainment of Programming and Customer Satisfaction Upon request of the City, but not more frequently than once every three (3) years, the Operator shall, at the sole expense of Operator, conduct a statistically valid telephone survey of its customers. The survey may include such items as programming, response to community needs, satisfaction and dissatisfaction with Cable Service offered by Operator and customer service. The City reserves the right to include up to six (6) questions in Operator's survey. Upon City's request, Operator shall provide the results of such survey to the City within one (1) month after the survey results become available. Nothing herein shall be construed to limit the right of the City to conduct its own surveys at its own expense. -25- SECTION 9. EDUCATIONAL AND GOVERNMENTAL ACCESS 9.1 Access Channels (A) At all times during the term of this Franchise, Operator shall provide, as part of the Basic Service package, at no charge, the following: At least one (1) Channel for Public, Educational, Governmental (PEG) and other Access Programming; and (B) In addition, Operator shall provide at no charge one (1) additional Channel for PEG and other Access Programming to be triggered in accordance with Section 9.3 herein. (C) Each of the above Channels must be capable of carrying one standard analog or one digital Channel, on Basic Service. Any Access Channels provided via digital or compressed video technology shall have at least the same transmission quality as is used to carry any of the commercial Channels that deliver programming on the System and shall be full motion video. The provision of Access Channels via digital or compressed video technology will not reduce the total Access Channel requirement herein. (D) In the event Operator makes any change in the System and related equipment and facilities or in signal delivery technology, which change directly or indirectly affects the signal quality or transmission of any Access Channel programming or services, the Operator shall, at its own expense, take necessary technical steps and provide necessary technical assistance, including the acquisition of new equipment and training of Access personnel, so that the Access facilities and equipment may be used as intended to ensure that delivery of Access Video Programming signals is not diminished or adversely affected, including, among other things, so that live and taped programming can be cablecast with as good or better signal quality than existed prior to such change. For example, these provisions shall apply if Basic Service on the Cable System is converted from an analog to a digital format, such that the Access Channels must also be converted to digital in order to be received by Subscribers. 9.2 Management and Control of Access Channels (A) City may authorize Designated Access Providers to control, operate, and manage the use of any and all Access facilities provided by Operator under this Franchise, including, without limitation, the operation of Access Channels. The City or its designee may formulate rules for the operation of the Access Channels, consistent with this Franchise. Nothing herein shall prohibit the City from authorizing itself to be a Designated Access Provider. -26- (B) Operator shall cooperate with City and Designated Access Providers in the use of the System and Access facilities for the provision of Access Channels. (C) Upon request from the City, the Operator shall present a feasibility study within one hundred twenty (120) days to provide video interconnectivity to the City's Designated Access Provider for the purpose of providing live broadcasts origination from the City. The feasibility study shall include the additional estimated per subscriber cost of construction and interconnect that may be passed through to subscribers. After the City has reviewed the study, if the additional costs are deemed reasonable the City shall, in its sole discretion, instruct the Operator to proceed with the interconnect.9.3 Triggers for Expansion of Access Channels Pursuant to Section 9.1 (Access Channels), the City may require Operator to make available an additional activated Downstream Channel for Access Programming when either of the following occurs: (A) When Operator converts its Cable System to an all -digital format and discontinues its analog signal; or (B) When the Access Channel required by Section 9.1(A) is used for original Locally Scheduled Programming (excluding character generated and filler programming, (e.g., NASA, AM/FM radio programming) during eighty percent (80%) of the hours between 8:00 a.m. and 10:00 p.m. Monday through Friday during any consecutive ten (10) week period, Operator shall make available, upon written request, within six (6) months, one additional Access Channel for Access programming purposes. Therefore an average of 3.7 hours of non -replay original programming per day on a five (5) day per week basis for a ten (10) consecutive week period is required to trigger use of this additional Access Channel. The programming of the additional Access Channel required herein must contain distinct and non -repetitive programming of the other Access Channel. 9.4 Underutilized Access Channels Operator and the City agree that it is their mutual goal to fully and efficiently use the Channel capacity of the Cable System, which may include allowing the Operator to use underutilized time on Access Channels. If Operator believes that any Access Channel has underutilized time, Operator may file a request with the City to use that time. The City shall in its sole and absolute discretion render a decision regarding the matter within sixty (60) days of receiving the request. Should the City find that the Access Channel or portion of the Access Channel may be used by the Operator, then Operator may begin using such time ninety (90) days after receipt of the decision. The Operator's request shall not be unreasonably denied. Thereafter, the second Channel or a portion thereof shall revert back to the City upon the City meeting the trigger terms referenced in Section 9.3 above. It is acknowledged and agreed that the first Access Channel shall not, during the term of this Franchise, revert back to Operator. -27- 9.5 Access Channel Location/Relocation; Bill Insertions Operator will use reasonable efforts to minimize the movement of Access Channel assignments. Operator shall provide to the City a minimum of sixty (60) days notice, and use its best efforts to provide ninety (90) days notice, prior to any relocation of its Access Channels, unless the change is required by federal law, in which case Operator shall give the City the maximum notice possible. Operator shall reimburse City for costs incurred by City for any promoting, marketing, advertising or notice of the Access Channel change up to $3,000. Operator, upon request, shall provide the City the opportunity to include two bill insertions per year. The City or Designated Access Providers shall be responsible for the costs of printing its bill insertions, the cost of inserting the information into Operator's bills and for any incremental postage costs. Bill insertions must conform to Operator's reasonable mailing requirements. Operator shall be provided an opportunity to review and approve all Access bill insertions. 9.6 Access Interconnections (A) The Access Channels required by this Franchise shall be interconnected with the access channels of geographically adjacent cable systems that are owned and operated by Operator or an Affiliate of Operator and that are served from the same headend so that Access Channels can be carried throughout the region. Operator shall take all necessary technical steps to ensure that a technically adequate pathway is provided for all Access Channel interconnections. Provided, the City shall not require interconnection except under circumstances where it can be accomplished without undue burden or excessive cost to the Subscribers. (B) Operator shall, in accordance with this Franchise, Interconnect the Access Channels of the Cable System with any other geographically adjacent cable system not owned or operated by Operator or an Affiliate of Operator upon the directive of the City. Interconnections shall be located either at the jurisdictional boundaries or at another mutually agreed upon location. The City shall not direct interconnection in this case except under circumstances where it can be accomplished without undue burden or excessive cost to the Subscribers. Operator shall not be required to interconnect with the other cable system unless the jurisdiction geographically adjacent to the City has provided written authorization and the operator of that system is willing to do so and pay for its own costs of constructing and maintaining the interconnect up to the demarcation point. (C) In the event Operator receives a directive from the City to interconnect with another cable operator authorized by franchise to provide cable service within the Franchise Area, Operator shall immediately initiate negotiations with the other affected cable system and shall report to the City the results of such negotiations. The other cable operator shall be responsible for Operator's cost in constructing and maintaining the interconnect. If the parties cannot reach agreement on the terms of M the interconnect, including compensation and timing, the dispute shall be submitted to the City for determination and resolution. Additionally, Operator shall only be required to interconnect with another cable operator if the other cable operator is providing similar support for public, education and/or government programming compared to the requirements contained within this Franchise. (D) Notwithstanding the foregoing, interconnection may be waived by the City if it is not technically feasible. Operator may terminate an Interconnection for any period where an interconnecting system is delivering signals in a manner that endangers the technical operation of Operator's Cable System. (E) Nothing in this section alters Operator's Channel obligations for Access programming delivered to Subscribers within the Franchise Area. Unless the City directs otherwise, or an affected jurisdiction objects, any Interconnection shall allow Access Channels to operate without disruption or delay across and within the Franchise Area boundaries. (F) It is Operator's responsibility to ensure that the signals it provides to the Interconnection meet FCC technical standards. It is not the Operator's responsibility to ensure that the signals provided to the Interconnection by another interconnecting system meet industry standards. (G) Any equipment and construction costs borne by Operator in connection with the obligation to provide for Access Channel Interconnection shall be considered a capital cost. City agrees that such cost is an "external cost" as such term is used in 47 C.F.R. Section 76.922(f) on the date of this Franchise, and as such, the cost is permitted under federal law and regulation to be passed through to Subscribers, to the extent and in a manner provided for in federal regulations governing the same. 9.7 Access Channels On Lowest Tier All Access Channels provided to Subscribers under this Franchise shall be included by Operator, without limitation, on the lowest tier of Cable Service offered by Operator on its System. 9.8 Technical Quality The Operator shall maintain all Access channels and interconnections as required by FCC standards. 9.9 Return Lines (A) If during the term of this Franchise, a second Access Channel is triggered and the City establishes it's own production facility, then upon written request of the City, Operator shall construct and maintain fiber-optic return lines from the City headend or from the City's hub to other locations within the Franchise Area, delivering Access programming to Subscribers. All return line construction costs shall be paid by the City at a cost mutually agreed to between the City and Operator and -29- shall be completed within eight (8) months of request. Operator may require that a reasonable deposit of the estimated project cost be paid in advance. (B) After satisfactory completion of work requested by the City for which the City is to reimburse the Operator and upon submission by Operator, in such form as may be requested by the City, of a proper invoice for payment of the cost reasonably incurred and accompanied by such evidence in support thereof as may be reasonably required by the City, the City agrees to make payment for the cost reasonably incurred up to the estimated cost for the work; provided, however, that all payments shall be subject to adjustment for any amount found upon audit or otherwise to have been improperly invoiced. All work shall be performed in a cost- effective manner to minimize the costs to the City. Operator shall permit the City to inspect and audit all pertinent books and records of Operator, and Operator shall make available for inspection and audit all pertinent books and records of any Person who has performed the work for which costs are being billed to the City, so that the City may verify the accuracy of costs being billed. Operator shall supply the City with or permit the City to make a copy of any books or records, and any portions thereof relating to the cost being billed for such work. SECTION 10. GENERAL RIGHT-OF-WAY USE AND CONSTRUCTION 10.1 Construction (A) Subject to applicable laws, regulations and ordinances of City and the provisions of this Franchise, Operator may perform all maintenance, construction, repair, upgrade and reconstruction necessary for the operation of its System. All construction and maintenance of any and all of Operator's facilities within Rights -of - Way shall, regardless of who performs the construction, be and remain Operator's responsibility. Operator shall apply for, and obtain, all permits necessary for construction or installation of any facilities and for excavating and laying any facilities within the Rights -of -Way. Operator shall pay all applicable fees upon issuance of the requisite construction permits by City to Operator. (B) Prior to beginning any construction, Operator shall provide City with a construction schedule for work in the Rights -of -Ways. (C) Operator may make excavations in Rights -of -Way for any facility needed for the maintenance or extension of Operator's System. Prior to doing such work, Operator shall apply for, and obtain, appropriate permits from City, and give appropriate notices to City. As a condition of any permits so issued, City officials may impose such conditions and regulations as are necessary for the purpose of protecting any structures in such Rights -of -Way, proper restoration of such Rights -of - Way and structures, protection of the public and the continuity of pedestrian or vehicular traffic. Whenever it is possible and reasonably practicable to joint trench or share bores or cuts, Operator shall work with other providers, licensees, permittees and franchisees so as to reduce so far as possible the number of Rights -of -Way cuts -30- within the Franchise Area (D) In the event that emergency repairs are necessary, Operator shall immediately notify City of the need for such repairs. Operator may initiate such emergency repairs, and shall apply for appropriate permits within forty-eight (48) hours after discovery of the emergency. (E) Operator shall protect public and private property with the Rights -of -Way from damage. If public property is disturbed or damaged, Operator shall restore the property to its former condition. Public Right -of -Way or other City property shall be restored in a manner and within a timeframe approved by the City Engineer, or his designee. If restoration of public Right -of -Way or other City property is not satisfactorily performed with a reasonable time, the City Engineer or his designee may after prior notice to Operator, or without notice where the disturbance or damage may create a risk to public health or safety, or cause delay or added expense to a public project or activity, cause the repairs to be made at the Operator's expense and recover the cost of those repairs from Operator. Within forty-five (45) days of receipt of an itemized list of those costs, including the costs of labor, materials and equipment, Operator shall pay the City. If suit is brought by City upon Operator's failure to pay for repair or restoration, the reasonable costs and expenses of the prevailing pay shall be paid by the non -prevailing party. 10.2 Location of Facilities Within five (5) business days after the City or any franchisee, licensee or permittee of the City notifies Operator of a proposed Right -of -Way excavation, Operator shall, at Operator's expense: (A) Mark on the surface all of its located underground facilities within the area of the proposed excavation; (B) Notify the excavator of any unlocated underground facilities in the area of the proposed excavation; or (C) Notify the excavator that Operator does not have any underground facilities in the vicinity of the proposed excavation. 10.3 Restoration of Rights -of -Way (A) Whenever Operator disturbs the surface of any Rights -of -Way for any purpose, Operator shall promptly restore the Rights -of -Way to a condition as good or better than its prior condition. When any opening is made by Operator in a hard surface pavement in any Rights -of -Way, Operator shall promptly refill the opening and restore the surface to a condition satisfactory to the City Engineer or his designee. (B) If Operator excavates the surface of any Rights -of -Way, Operator shall -31- be responsible for restoration in accordance with applicable regulations regarding the Rights -of -Way and its surface within the area affected by the excavation. City may, after providing notice to Operator, refill or repave any opening made by Operator in the Rights -of -Way, and the expense thereof shall be paid by Operator. City may, after providing notice to Operator, remove and repair any work done by Operator which, in the determination of City, does not conform to applicable code. The cost thereof, including the costs of inspection and supervision shall be paid by Operator. All excavations made by Operator in Rights -of -Way shall be properly safeguarded for the prevention of accidents. All of Operator's work under this Franchise, and this Section in particular, shall be done in strict compliance with all rules, regulations and ordinances of City. 10.4 Maintenance and Workmanship (A) Operator's System shall be constructed and maintained in such manner as not to interfere with sewers, water pipes or any other property of City, or with any other pipes, wires, conduits, pedestals, structures or other facilities that may have been laid in Rights -of -Way by, or under, City's authority. (6) Operator shall provide and use any equipment and appliances necessary to control and carry Operator's signals so as to prevent injury to City's property or property belonging to any Person. Operator, at its own expense, shall repair, renew, change and improve its facilities to keep them in good repair and safe and presentable condition. (C) The Operator's transmission and distribution system, wires and appurtenances shall be located, erected and maintained so as not to endanger or interfere with the lives of Persons, or to unnecessarily hinder or obstruct the free use of Rights -of -Way, alleys, bridges or other public property. (D) Operator will maintain membership in good standing with the Utility Coordinating Council One Call Center, or other similar or successor organization designated to coordinate underground equipment locations and installations. Operator shall abide by RCW Chapter 19.122 (Washington State's "Underground Utilities" statutes) and will further comply with and adhere to local procedures, customs and practices relating to the one call locator service program. (E) Operator shall give reasonable notice to private property owners of construction work in adjacent Rights -of -Way. 10.5 Acquisition of Facilities Upon Operator's acquisition of facilities in any Rights -of -Way, or upon the addition or annexation to the City of any area in which Operator owns or operates any facility, Operator shall, at City's request, submit to City a statement describing all facilities involved, whether authorized by franchise, permit, license or other prior right, and specifying the location of all such facilities to the extent Operator has possession of -32- such information. Such facilities shall immediately be subject to the terms of this Franchise. 10.6 Reservation of City's Use of Rights -of -Way (A) Nothing in this Franchise shall prevent City or public utilities from constructing any public work or improvement. If any of Operator's System interferes with the construction or repair of any Rights -of -Way or public improvement, including construction, repair or removal of a sewer or water main, Operator's System shall be removed or relocated in the manner City shall direct. Any and all such removal or relocation shall be at the expense of Operator. In the case of a joint relocation project, Operator shall be responsible for the cost of relocating its facilities. All such removal or relocation shall be preceded by sixty (60) days written notice or such additional time as may be provided by City. Should Operator fail to remove, adjust or relocate its facilities by the date established by City's written notice to Operator, City may effect such removal, adjustment or relocation, and the expense thereof shall be paid by Operator. (B) The City may remove or disconnect Operator's facilities and equipment located in the Right -of -Way or on any other property of the City in the case of fire, disaster or other emergency. Except during an emergency, the City shall provide reasonable notice to Operator prior to taking such action and shall provide Operator with the opportunity to perform such action. Following notice by the City, Operator shall remove, replace, relocate, modify or disconnect any of its facilities or equipment within any Right -of -Way, or on any other property of the City, except that the City shall provide at least sixty (60) days' written notice of any major capital improvement project which would require the removal, relocation, replacement, modification or disconnection of Operator's facilities or equipment. If the Operator fails to complete this work within the time prescribed and to the City's satisfaction, the City may cause such work to be done and bill the cost of the work to the Operator. Operator shall remit payment to City within thirty (30) days of receipt of an itemized list of those costs. (C) At the request of any Person holding a valid permit and upon reasonable advance notice, Operator shall temporarily raise, lower or remove its wires as necessary to permit the moving of a building, vehicle, equipment or other item. The cost of such temporary change must be paid by the permit holder, and Operator may require the estimated payment in advance. 10.7 Rights -of -Way Vacation If any Rights -of -Way or portion thereof used by Operator is vacated by City during the term of this Franchise, unless City specifically reserves to Operator the right to continue the use of vacated Rights -of -Way, Operator shall, without delay or expense to City, remove its facilities from such Street, and restore, repair or reconstruct the Rights -of -Way where such removal has occurred. In the event of failure, neglect or refusal of Operator, after thirty (30) days' notice by City, to restore, repair or -33- reconstruct such Rights -of -Way, City may do such work or cause it to be done, and the reasonable cost thereof, as found and declared by City, shall be paid by Operator within thirty (30) days of receipt of an invoice and documentation. 10.8 Removal of Discontinued Facilities Whenever Operator intends to discontinue using any facility within the Rights -of -Way, Operator shall submit for City's approval a complete description of the facility and the date on which Operator intends to discontinue using the facility. Operator may remove the facility or request that City allow it to remain in place. Notwithstanding Operator's request that any such facility remain in place, City may require Operator to remove the facility from the Rights of Way or modify the facility to protect the public health, welfare, safety and convenience, or otherwise serve the public interest. City may require Operator to perform a combination of modification and removal of the facility. Operator shall complete such removal or modification in accordance with a schedule set by City. Until such time as Operator removes or modifies the facility as directed by City, or until the tights to and responsibility for the facility are accepted by another Person having authority to construct and maintain such facility, Operator shall be responsible for all necessary repairs and relocations of the facility, as well as maintenance of the Rights -of -Way, in the same manner and degree as if the facility were in active use, and Operator shall retain all liability for such facility. If Operator abandons its facilities, City may choose to use such facilities for any purpose whatsoever including, but not limited to, Access Channel purposes. 10.9 Hazardous Substances (A) Operator shall comply with all applicable State and federal laws, statutes, regulations and orders concerning hazardous substances within the Rights - of -Way. (B) Operator shall maintain and inspect its System located in Rights -of - Way. Upon reasonable notice to Operator, City may inspect Operator's facilities in Rights -of -Way to determine if any release of hazardous substances has occurred, or may occur, from or related to Operator's System. In removing or modifying Operator's facilities as provided in this Franchise, Operator shall also remove all hazardous substances related thereto. 10.10 Undergrounding of Cable (A) Where electric or telephone utility wiring is installed underground at the time of System construction, or when such wiring is subsequently placed underground, all System lines, wiring and equipment shall also be placed underground with other wireline service at no expense to the City. Related System equipment, such as pedestals, must be placed in accordance with applicable City Code requirements and rules. In areas where both electric and telephone utility wiring are aerial, the Operator may install aerial cable, except when a property owner or resident requests underground installation and agrees to bear the additional cost in excess of aerial installation. -34- (B) The Operator shall utilize existing poles and conduit wherever possible. (C) This Franchise does not grant, give or convey to the Operator the right or Privilege to install its facilities in any manner on specific utility poles or equipment of the City or any other Person. (D) The City shall not be required to obtain easements for the Operator. (E) The Operator shall participate with other providers in joint trench projects to relocate its overhead facilities underground and remove its overhead facilities in areas where all utilities are being converted to underground facilities. To the extent technically feasible, relocation of overhead facilities underground shall be completed within ninety (90) days (or such other period of time provided by City Code) in areas where electric or telephone utilities are being converted to underground facilities. 10.11 Construction Codes Operator shall strictly adhere to all building and zoning codes currently or hereafter in effect. Operator shall arrange its lines, cables and other appurtenances, on both public and private property, in such a manner as to cause no unreasonable interference with the use of said public or private property by any Person. In the event of such interference, City may require the removal or relocation of Operator's lines, cables and other appurtenances from the property in question. 10.12 Construction and Use of Poles Whenever feasible, Operator shall use existing poles when the installation of facilities above -ground is permitted. In the event Operator cannot obtain the necessary poles and related facilities pursuant to a pole attachment agreement, and only in such event, then it shall be lawful for Operator to make all needed excavations in the streets for the purpose of placing, erecting, laying, maintaining, repairing and removing poles, conduits, supports for wires and conductors, and any other facility needed for the maintenance or extension of Operator's System. All poles of Operator shall be erected between the curb and the sidewalk unless otherwise designated by the proper authorities of City, and each pole shall be set whenever practicable at an extension lot line. City shall have the right to require Operator to change the location of any pole within Rights -of -Way when, in the opinion of City, the public health, safety or welfare requires such change, and the expense thereof shall be paid by Operator. 10.13 Tree Trimming Upon obtaining a written permit from City, if such a permit is required, Operator may prune or cause to be pruned, using proper pruning practices in accordance with such permit, any tree in the Rights -of -Way that interferes with the System. 10.14 Standards -35- (A) All work authorized and required hereunder shall be done in a safe, thorough and workmanlike manner. The Operator must comply with all federal, State and local safety requirements, rules, regulations, laws and practices, and employ all necessary devices as required by applicable law during construction, operation and repair of its System. By way of illustration and not limitation, the Operator must comply with the National Electric Code, National Electrical Safety Code and Occupational Safety and Health Administration (OSHA) Standards. (B) Operator shall ensure that all cable drops are properly bonded and grounded at the home, consistent with applicable code requirements in effect at time of installation. All non -conforming or non -performing cable drops shall be replaced by Operator as necessary. (C) All installations of equipment shall be permanent in nature, durable and installed in accordance with good engineering practices and of sufficient height to comply with all federal: State and local regulations, ordinances and laws so as not to interfere in any manner With the right of the public or individual property owner, and shall not interfere with the travel and use of public places by the public during the construction, repair, operation or removal thereof, and shall not obstruct or impede traffic. (D) In the maintenance and operation of its System in Rights -of -Way and other public places, and in the course of any new construction or addition to its facilities, the Operator shall proceed so as to cause the least possible inconvenience to the general public; any opening or obstruction in the Rights -of -Way or other public places made by the Operator in the course of its operations shall be guarded and protected at all times by the placement of adequate barriers, fences or boarding, the bounds of which, during periods of dusk and darkness, shall be clearly marked. (E) In the event the City shall relocate a Rights -of -Way or make any other changes requiring the removal of utility installations, Operator shall remove or relocate its installations at said locations at no cost to City. 10.15 Stop Work On notice from City that any work is being conducted contrary to the provisions of this Franchise, or in an unsafe or dangerous manner as determined by City, or in violation of the terms of any applicable permit, laws, regulations, ordinances or standards, the work may immediately be stopped by City. The stop work order shall: (A) Be in writing; (B) Be given to the Person doing the work, or posted on the work site; (C) Be sent to Operator by mall at the address given herein; -36- (D) Indicate the nature of the alleged violation or unsafe condition; and (E) Establish conditions under which work may be resumed. 10.16 Work of Contractors and Subcontractors Operator's contractors and subcontractors shall be licensed and bonded in accordance with local ordinances, regulations and requirements. Work by contractors and subcontractors shall be subject to the same restrictions, limitations and conditions as if the work were performed by Operator. Operator shall be responsible for all work performed by its contractors and subcontractors and others performing work on its behalf, and shall ensure that all such work is performed in compliance with this Franchise and other applicable law, and shall be jointly and severally liable for all damages caused by them. It is Operator's responsibility to ensure that contractors, subcontractors or other persons performing work on Operator's behalf are familiar with the requirements of this Franchise and other applicable laws governing the work performed by them. 10.17 Additional Ducts and Conduit If City is interested in contracting with Operator to place additional duct or conduit in a specific area within the Franchise Area, it shall notify Operator of its interest and Operator shall determine whether the request could be incorporated into any future construction, relocation or maintenance projects. In addition, except in the event of an emergency, Operator shall provide the City with thirty (30) days notice before Operator opens a trench or bore in the public right-of-ways so that the City can determine whether it wishes to place additional duct or conduit. If a project is scheduled by Operator wherein additional duct or conduit will be placed on behalf of the City, the following conditions shall apply: (A) The City shall enter into a contract with the Operator consistent with RCW 80.36.150. The contract rates to be charged should recover the Incremental Costs of the Operator. If the City makes the additional duct or conduit and related access structures available to any other entity for the purposes of providing Cable Service or telecommunications service for hire, sale or resale to the general public, the rates to be charged, as set forth in the contract with the Operator shall recover at least the Fully Allocated Costs of the Operator. The Operator shall state both contract rates in the contract. The City shall inform the Operator of the use, and any change in use, of the requested duct or conduit and related access structures to determine the applicable rate to be paid by the City. (B) The City shall not require that the additional duct or conduit space be connected to the access structures and vaults of the Operator. (C) The value of the additional duct or conduit requested by the City shall not be considered a public works construction contract. -37- (D) This section shall not affect the possible provision of an I -Net by the Operator as provided elsewhere in this Franchise or under federal law. (E) At the City's sole option, the City may require Operator to furnish such additional duct or conduit and the related structures necessary to access the conduit or duct for the Incremental Costs (if such Incremental Costs have been mutually agreed to by the parties) by so notifying Operator no later than sixty (60) days after the information is provided by the Operator. Notwithstanding the foregoing, Operator's construction, relocation or maintenance projects shall not be unreasonably delayed as a result of the requirements contained within this section. (F) If the City requires Operator to furnish additional duct, conduit or related structures pursuant to this section, the Operator shall construct these facilities to the same standards as Operator's own new facilities, and shall turn such additional duct, conduit or related structures over to the City upon completion of same and satisfactory inspection thereof by the City. The Operator shall be responsible for any required filings with State agencies or commissions. 10.18 Safety Under any circumstances regarding operation or use of the System which poses or involves public health, safety or welfare hazards, peril or danger or property hazards, peril or danger, Operator shall take steps and act expeditiously to rectify such situations until conclusion. SECTION 11. SYSTEM DESIGN Prior to the effective date of this Franchise, the Operator undertook a voluntary upgrade of its Cable System to a fiber -to -the -node system architecture, with fiber- optic cable deployed from the Headland to the nodes and tying into a hybrid fiber - coaxial system already serving Subscribers. Active and passive devices are capable of passing a minimum of 750 MHz, and the Cable System is capable of delivering high quality signals that meet or exceed FCC technical quality standards regardless of a particular manner in which signal is transmitted. Operator agrees to maintain the Cable System in a manner consistent with, or in excess of these specifications throughout the term of the Franchise. SECTION 12. INSTITUTIONAL NETWORK 12.1 I -Net. The City may, during the term of this Franchise, require the Operator to provide a proposal for provision of an Institutional Network for non-commercial private network communications between City occupied buildings including but not limited to schools, libraries and governmental agencies. Upon receipt of the notice, the City and the Operator shall meet to discuss the I -Net communications needs of the City and the ability of the Grantee to accommodate them. The City shall determine, at its sole fXIE discretion, the I -Net design specifications. 12.2 I -Net Models. Within one hundred twenty (120) days of receipt of the City's written request for an I - Net proposal, which includes the City's I -Net design specifications and complete list of I -Net sites, Operator shall provide a design and cost estimate for the I -Net. The City shall either accept the I -Net proposal or make recommendations for modifications to it. The City may request a proposal for either of the following I -Net models: (A) A managed I -Net, owned and operated, maintained and administered by Operator ("Operator Managed Network"); or (B) A fiber-optic cable I -Net infrastructure constructed, maintained and owned by Operator but which the City operates and manages ("City Managed Network"). 12.3 Response to [-Net Proposal. The City shall have one hundred twenty (120) days from receipt of Operator's I -Net design and cost estimate to respond to Operator with an acceptance or rejection of the proposal. If the City accepts Operator's proposal, Operator will proceed with construction. If the City rejects the proposal, but suggests modifications and both the Operator and the City are willing to accept a modified proposal, Operator will proceed with construction. (A) City Managed . Network Model. If the City chooses the City Managed Network model, the City will be invoiced for construction costs upon completion of construction and acceptance testing, in an amount not to exceed the estimate, due and payable to Operator within one hundred twenty (120) days. Additionally, ongoing maintenance and repair of the I -Net infrastructure, whether scheduled or prompted by an emergency, shall be performed by the Operator as part of an annual maintenance fee, along with any warranties to be mutually negotiated between the City and Operator. (1) Construction, Acceptance and Termination. I -Net infrastructure will be constructed, acceptance tested and terminated by Operator in accordance with standard practices, including but not limited to practices concerning connectorization, and the City agrees to grant Operator all necessary rights of entry, easements and licenses to accomplish the construction to the I -Net sites. Each fiber I -Net site connection will be terminated at an internal point of demarcation in a standard fiber termination panel, unless the City provides another means of termination, in which case the City will provide all necessary fiber termination equipment. At each fiber termination location the City will provide wall mount backboards and a power source for the basic -39- termination, or such equipment as chosen by the City as a replacement. I -Net infrastructure shall meet manufacturers' specifications for cable, attenuation, splice loss and connector loss as measured by an OTDR using industry standard test methodologies. (2) Administration, Maintenance and Management. The City shall be responsible for the ongoing administration, maintenance and management of the I -Net equipment located on the City side of the I - Net fiber termination panel at each I -Net site, and the internal site network itself. (3) City I -Net Users to Provide Electronics as Provided Herein. Operator shall be responsible for supplying and installing the I -Net infrastructure to the specified fiber terminal panel locations only, providing a pathway for I -Net communications between sites. Any active equipment or components on the City's side of the termination panel, including but not limited to computers, network cards, optronics, electronics and equipment racks, required for [-Net use shall be provided at the City's sole expense. (B) Operator Managed Network Model. Prior to the City being responsible for making any payments to Operator, the I -Net would have to perform in accordance with industry standards, If the City chooses an Operator Managed Network model, the City will pay a recurring monthly per site service fee in accordance with a fully executed I -Net Service Agreement negotiated in good faith by the City and Operator. Ongoing maintenance and repair of the I -Net and fiber infrastructure, whether scheduled or prompted by an emergency, shall be performed by the Operator at no additional charge to the City. (1) Construction and Termination. I -Net infrastructure will be constructed and terminated by Operator in accordance with standard practices, including but not limited to practices concerning connectorization, and the City agrees to grant Operator all necessary rights of entry, easements and licenses to accomplish the construction to the I -Net sites. Each fiber connection will be terminated in a standard fiber termination panel. At each fiber termination location, the City will provide wall mount backboards and a power source for the basic termination. (2) Operator to Provide Equipment, Optronics and Electronics. Operator shall provide all I -Net system and site equipment, optronics and electronics in accordance with a fully executed I -Net service agreement. ME (3) Administration. Maintenance and Management. Operator shall be responsible for the ongoing administration, maintenance and management of the I -Net equipment, optronics and electronics up to a point of demarcation on the City side of the system equipment. All optronics and electronics located at each I -Net site shall be maintained in accordance with a fully executed I -Net service agreement. All maintenance shall be performed in accordance with industry standards, and all [-Net equipment shall comply in all respects with applicable governmental codes, laws, ordinances or regulations and the National Electric Code and the National Electric Safety Code. 12.4 Ownership and Right of Use. The City and other Qualified [-Net Users shall have an exclusive right of use of the I - Net for noncommercial private network communications so long as the City has met its financial obligations to Operator, which right cannot be revoked by Operator or its successors, if any, during the full term of the Franchise or any renewals thereof. However, Operator shall at all times own in fee the fiber optic cable infrastructure and associated facilities and equipment up to termination points where physically connected to City owned optronics or electronics, if any. 12.5 Private Network Status. The I -Net is a private communication network governed by this Franchise and I -Net service agreements, where required, are to be mutually negotiated between City and Operator. The City will use the I -Net solely for noncommercial applications in accordance therewith and may grant access only to Qualified I -Net Users. To wit, the City and Qualified I -Net Users shall not lease, sublease or resell I -Net capacity or services to a third party for any purpose whatsoever. The City will not attach any equipment or otherwise modify the I -Net in any way that will interfere with the signal quality in the normal operation of Operator's cable system and Operator reserves the right to temporarily suspend until rectified, the City's rights granted hereunder in the event such interference should occur. Such unilateral suspension under these circumstances shall not place Operator in violation of the Franchise. 12.6 I -Net and Force Majeure. Neither the City nor the Operator shall be in default or liable to the other for any failure of performance under this Section 12 due to causes beyond its control (except for the fulfillment of payment obligations as set forth herein) including but not limited to: acts of God, fire, flood or other catastrophes, severely adverse weather conditions, national emergencies, riots, insurrections, wars or strikes, lockouts, work stoppages or other labor difficulties, provided however, the party that is unable to perform its obligations shall promptly notify the other party of such delay and the time period shall be extended for the actual amount of time said party is so delayed. -41- 12.7 Service Agreement. A Service Agreement may be developed in good faith between the City and Operator with respect to a Operator Managed Network under Section 12.3(B). This Service Agreement will incorporate all the pertinent requirements of this Section 12, and may specify additional and more detailed operation and maintenance responsibilities, standards of reliability and response time for repair, technical network management and status monitoring requirements. If the Service Agreement is established between the City and Operator, should any additional maintenance requirements be negotiated, such requirements will be in addition to those contained herein and would be incorporated into Operator's total maintenance responsibilities. Should any additional maintenance requirements be negotiated between the City and Operator as related to any individual Qualified I -Net User site, the rate due Operator may be adjusted during such negotiations to compensate Operator for such additional maintenance responsibilities. 12.8 I -Net Use Qualified Uses/PEG Origination Uses The I -Net may be used by the City and any Qualified I -Net User for any non commercial applications. The City agrees to require all Qualified I -Net Users as defined by the City to stipulate and agree to this limitation. This limitation shall apply to all Qualified I -Net Users. Notwithstanding any other provision of this Franchise, any schools or libraries which are Qualified I -Net Users may provide access to internet services to the public, schools, libraries and governmental entities. Permitted uses of the I -Net include, by way of example and not limitation: (A) High-speed transmission of GIS and other data to and from City departments and to and from other organizations and the public; (B) Transmitting live and stored instructional materials (Whether in the form of data, video or otherwise) for distance learning and staff training purposes to and from schools and to and from other organizations and the public; (C) Providing videoconferencing among municipal and educational locations and to other locations for municipal and educational purposes; (D) Linking libraries and providing terminals at library locations that allow members of the public to access library databases and other remote databases; (E) Providing for remote origination of video programming for Access television and other purposes; and -42- (F) Facilitating connections for internal telephone systems, security systems and other critical public entity communications applications. 12.9 Warranties/Acceptance The acceptance of the I -Net or any component thereof, or payment for service and equipment, shall not waive any defect in the work or constitute acceptance of work or equipment not in compliance with the applicable design and specification requirements. Operator shall provide in its contracts for warranties of the work and equipment satisfactory to the City and will provide for the enforcement of such warranties and for the correction of work or equipment not provided in accordance with applicable design and specification requirements or which is otherwise defective. The City may terminate use of, and payment for, I -Net services or any portion thereof based on demonstrated, verifiable non-performance or non-compliance by Operator with the terms of this Franchise or the Service Agreement after giving Operator reasonable notice and opportunity to correct the problem causing non-performance or noncompliance. 12.10 Survival of I -Net Obligations All I -Net obligations herein shall survive throughout the term of this Franchise and remain obligations regardless of any sale or transfer of ownership or control of the System and during any renewal of this Franchise, and in any event, shall survive while the Cable System or any parts thereof remain in operation in the City. SECTION 13. TECHNICAL STANDARDS 13.1 Technical Performance The technical performance of the Cable System shall meet or exceed all applicable technical standards authorized or required by law, including, without limitation, FCC technical standards, as they may be amended from time to time, regardless of the transmission technology utilized. The City shall have the full authority permitted by applicable law to enforce compliance with these technical standards. 13.2 Inspection of Construction City shall have the right to inspect any construction or installation work performed under this Franchise and to charge generally applicable inspection fees therefore. If an unsafe condition is found to exist, the City, in addition to taking any other action permitted under applicable law, may order Operator, in writing, to make the necessary repairs and alterations specified therein forthwith to correct the unsafe condition within the time specified by City. The City has the right to correct, inspect, administer and repair the unsafe condition if Operator fails to do so within the time specified, and to charge Operator therefore. 13.3 Cable System Performance Testing (A) Operator shall, at its expense, perform all tests on its Cable System -43- required by the FCC (including at least one (1) test point located within the City) and shall maintain written records of its test results. Copies of such test results will be provided to the City upon request. (B) Notwithstanding Subsection (A) above, where there exists a pattern of poor technical performance or quality on the Cable System, the City may upon thirty (30) days prior written notice, require Operator to conduct performance testing on additional test points located within the City. Operator shall fully cooperate with the City in performing such testing and shall prepare the results and a report if requested, within thirty (30) days after testing. Such report shall include the following information: special tests; (1) the nature of the complaint or problem which precipitated the (2) the Cable System component tested; (3) the equipment used and procedures employed in testing; (4) the method, if any, in which such complaint or problem was resolved; and (5) any other information pertinent to said tests and analysis which may be required. (C) All required technical performance or other System tests shall be at the expense of the Operator and may be witnessed by representatives of the City. Upon request, Operator will notify the City before any required technical proof -of - performance or other testing occurs. (D) Operator shall promptly take such measures as are necessary and diligently continue the same until completion in order to correct any performance deficiencies fully and to prevent their recurrence. Operator's failure to correct deficiencies identified through this testing process shall be a violation of this Franchise. Sites shall be re -tested within five (5) days following correction until correction has been confirmed and satisfactory results are obtained. SECTION 14. SERVICE EXTENSION 14.1 Service Availability (A) In general, except as otherwise provided herein, Operator shall provide a standard installation of Cable Service within seven (7) days of a request by any Person within its Franchise Area. For purposes of this Section, a request shall be deemed made on the date of signing a service agreement, receipt of funds by Operator, receipt of a written request by Operator or receipt by Operator of a verified verbal request. Operator shall provide such service: (1) With no line extension charge except as specifically authorized elsewhere in this Franchise. (2) At a non-discriminatory installation charge for a standard installation, consisting of a one hundred twenty-five (125) foot aerial drop connecting to the exterior demarcation point for Subscribers, with additional charges for non- standard installations computed according to a non-discriminatory methodology for such installations, adopted by Operator and provided in writing to the City. (3) At non-discriminatory monthly rates for all Subscribers, excepting commercial customers, MDU Bulk customers and other lawful exceptions to uniform pricing. (B) No customer shall be refused service arbitrarily. However, for unusual circumstances, such as the existence of more than one hundred twenty-five (125) feet of distance from distribution cable to connection of service to Customers, or a density of less than twenty-five (25) residences per 5280 feet of trunk or distribution cable, service may be made available on the basis of a capital contribution in aid of construction, including cost of material, labor and easements. For the purpose of determining the amount of capital contribution in aid of construction to be borne by the Operator and Customers in the area in which service may be expanded, the Operator will contribute an amount equal to the construction and other costs per mile, multiplied by a fraction whose numerator equals the actual number of residences per 5280 feet of its trunk or distribution cable and whose denominator equals twenty-five (25). Customers who request service hereunder will bear the remainder of the construction and other costs on a pro rata basis. The Operator may require that the payment of the capital contribution in aid of construction borne by such potential customers be paid in advance. SECTION 15. STANDBY POWER AND EMERGENCY ALERT SYSTEM 15.1 Standby Power Operator shall provide standby power generating capacity at the System Headend capable of providing at least twelve (12) hours of emergency operation. 15.2 Emergency Alert Capability (A) In accordance with, and at the time required by, the provisions of FCC Regulations, as such provisions may from time to time be amended, Emergency Alert System ("EAS") activation will be accomplished in compliance with the FCC approved Washington State EAS plan and the Local Area EAS Plan that applies to Kitsap County or the City, whichever has already been submitted for approval to the Washington State Emergency Communications Committee. (B) Operator shall ensure that the EAS system is functioning properly at all -45- times. It will test the EAS system periodically, in accordance with FCC regulations. SECTION 16. FRANCHISE BREACHES; TERMINATION OF FRANCHISE 16.1 Procedure for Remedying Franchise Violations (A) If City believes that Operator has failed to perform any material obligation under this Franchise or has failed to perform in a timely manner, City shall notify Operator in writing, stating with reasonable specificity the nature of the alleged default. Operator shall have thirty (30) days from the receipt of such notice to: (1) Respond to City, contesting City's assertion that a default has occurred, and requesting a hearing in accordance with subsection (B), below; (2) Cure the default; or (3) Notify City that Operator cannot cure the default within the thirty (30) days, because of the nature of the default. In the event the default cannot be cured within thirty (30) days, Operator shall promptly take all reasonable steps to cure the default and notify City in writing and in detail as to the exact steps that will be taken and the projected completion date. Upon five (5) business days' prior written notice, either Grantor or Grantee may call an informal meeting to discuss the alleged default. In such case, if matters are not resolved at such meeting, City may set a hearing in accordance with subsection (B) below to determine whether additional time beyond the thirty (30) days specified above is indeed needed, and whether Operator's proposed completion schedule and steps are reasonable. (B) If Operator does not cure the alleged default within the cure period stated above, or by the projected completion date under subsection (A)(3), or denies the default and requests a hearing in accordance with subsection (A)(1), or City orders a hearing in accordance with subsection (A)(3), City shall set a public hearing to investigate said issues or the existence of the alleged default. City shall notify Operator of the hearing in writing and such hearing shall take place no less than seven (7) days after Operator's receipt of notice of the hearing. At the hearing, Operator shall be provided an opportunity to be heard, to present and question witnesses, and to present evidence in its defense. At any such hearing, City shall not unreasonably limit Operator's opportunity to make a record which may be reviewed should any final decision of City be appealed to a court of competent jurisdiction. The determination as to whether a default or a material breach of this Franchise has occurred shall be within City's sole discretion, but any such determination shall be subject to appeal to a court of competent jurisdiction. (C) If, after the public hearing, City determines that a default still exists, City shall order Operator to correct or remedy the default or breach within fourteen (14) days of City notification or within such other reasonable timeframe as City shall determine. In the event Operator does not cure within such time to City's reasonable satisfaction, City may: (1) Assess and collect monetary damages in accordance with this Franchise; (2) Terminate this Franchise; and (3) Pursue any other legal or equitable remedy available under this Franchise or applicable law. (D) The determination as to whether a violation of this Franchise has occurred pursuant to this Section herein shall be within the sole discretion of the City or its designee. Any such determination by City shall be accompanied by a record, to which Operator's contribution shall not be limited by City (i.e., City shall hear any interested Persons and shall allow Operator an opportunity to be heard, to cross examine witnesses, to present evidence and to make additions to the hearing record). Any such final determination shall be subject to appeal to a court of competent jurisdiction. Such appeal to the appropriate Court shall be taken within thirty (30) days of the issuance of the determination of the City. City shall receive notice from Operator of any appeal concurrent with any filing to a court of competent jurisdiction. 16.2 Alternative Remedies (A) No provision of this Franchise shall be deemed to bar the right of either party to seek or obtain judicial relief from a violation of any provision of the Franchise or any rule, regulation, requirement or directive promulgated thereunder. Neither the existence of other remedies identified in this Franchise nor the exercise thereof shall be deemed to bar or otherwise limit the right of either party to recover monetary damages, as allowed under applicable law, or to seek and obtain judicial enforcement of obligations by means of specific performance, injunctive relief or mandate, or any other remedy at law or in equity. (B) The City specifically does not, by any provision of this Franchise, waive any right, immunity, limitation or protection (including complete damage immunity) otherwise available to the City, its officers, officials, Councils, boards, commissions, agents, or employees under federal, state, or local law including by example Section 635A of the Cable Act. The Operator shall not have any monetary recourse against the City, or its officers, officials, Council, Boards, commissions, authorized agents or employees for any loss, costs, expenses or damages arising out of any provision, requirement of this Franchise or the enforcement thereof. 16.3 Assessment of Monetary Damages; Letter of Credit Subject to Section 5.3 and 16.1: (A) Operator shall deliver to the City an irrevocable and unconditional Letter -47- of Credit, in a form and substance acceptable to the City, from a National or State bank subject to reasonable approval by the City, in the amount of $25,000. (B) The Letter of Credit shall provide that funds will be paid to the City, and in an amount for liquidated damages charged pursuant to this Section, in payment for any monies owed by the Operator to the City or any Person as a result of any material acts or material omissions by the Operator pursuant to this Franchise or a pattern of repeated violation of any provisions of this Franchise. (C) In addition to the recovery of any monies owed by the Operator to the City or any Person or damages to the City or any Person as a result of any material acts or material omissions by the Operator pursuant to the Franchise, the City following notice to the Operator and affording the Operator a reasonable opportunity to cure may charge to and collect from the letter of credit the following liquidated damages: (1) For failure to provide data, documents, reports or information or to cooperate with the City during an application process or system review or as otherwise provided herein, the Liquidated Damages shall be $250.00 per day for each day, or part thereof, such failure occurs or continues. (2) Fifteen (15) days following notice from City or a failure of Operator to comply with construction, operation or maintenance standards, the Liquidated Damages shall be $500.00 per day for each day, or part thereof, such failure occurs or continues. (3) For failure to provide the services and the payments required by this Franchise, including, but not limited to, the implementation and the utilization of the PEG Access Channels, the Liquidated Damages shall be $500.00 per day for each day, or part thereof, such failure occurs or continues. (4) For Operator's breach of any written contract or agreement with or to the City, the Liquidated Damages shall be $500.00 per day for each day, or part thereof, such breach occurs or continues. (5) For failure to comply with any of the provisions of this Franchise or customer service standards, or other City ordinance for which a liquidated damages is not otherwise specifically provided pursuant to this paragraph (C), the liquidated damages shall be $250.00 per day for each day, or part thereof, such failure occurs or continues. (D) Each violation of any material provision of this Franchise shall be considered a separate violation for which separate liquidated damages can be imposed. (E) If said Letter of Credit or any subsequent Letter of Credit delivered pursuant thereto expires prior to twelve (12) months after the expiration of the term of this Franchise, it shall be renewed or replaced during the term of this Franchise to provide that it will not expire earlier than twelve (12) months after the expiration of this Franchise. The renewed or replaced Letter of Credit shall be of the same form and with a bank authorized herein and for the full amount stated in paragraph (A) of this Section. (F) The City and the Operator recognize the delays, expense and unique difficulties involved in proving in a legal proceeding the actual loss sufferedby the City as a result of the Operator's breach of this Franchise. Accordingly, instead of requiring such proof, the City and the Operator agree that the Operator shall pay to the City the sums set forth above for each day that the Operator shall be in breach of the specific provisions of this Franchise. Such amounts are agreed by both parties to be a reasonable estimate of the actual damages the City would suffer in the event of the Operator's breach of such provisions of this Franchise. (G) The bond(s) referred to in Section 5.3 (A) may be drawn upon by the City for breach of a material provision after notice and opportunity to cure. The City shall give Operator written notice of any intent to withdraw under this subsection. Within seven (7) days following receipt of such notice, Operator shall restore the bond(s) to the amount required under this Franchise. Operator's maintenance of the bond(s) shall not be construed to excuse unfaithful performance by Operator or to limit the liability of Operator to the amount of the bond(s) or otherwise to limit the City's recourse to any other remedy available at law or in equity. Operator shall have the right to appeal to the City Council for reimbursement in the event Operator believes that a bond was drawn upon improperly. Operator shall also have the right of judicial appeal if Operator believes a bond has not been properly drawn upon in accordance with this Franchise. Any funds the City erroneously or wrongfully withdraws from the bond(s) shall be returned to Operator without interest from the date of withdrawal. (H) The assessment of liquidated damages does not constitute a waiver by the City of any other right or remedy it may have under the Franchise or applicable law, including its right to recover from Operator any additional damages, losses, costs and expenses that are incurred by City by reason of the breach of this Franchise. (1) Operator's maintenance of the security required herein or by applicable code shall not be construed to excuse unfaithful performance by the Operator of this Franchise; to limit liability of the Operator to the amount of the security; or to otherwise limit the City's recourse to any other remedy available at law or equity. 16.4 Revocation (A) This Franchise may be revoked and all rights and privileges rescinded if a material breach of the Franchise is not cured following Operator's receipt of notice pursuant to Section 16.1, or in the event that: (1) Operator fails to perform any material obligation under this Franchise; (2) Operator attempts to evade any material provision of this Franchise or to practice any fraud or deceit upon the City or Subscribers; (3) Operator makes a material misrepresentation of fact in the negotiation of this Franchise; (4) Operator fails to maintain the required customer service location(s) within the City limits as provided in this Franchise; (5) Operator abandons the System, or terminates the System's operations; (6) Operator fails to restore service to the System after three consecutive days of an outage or interruption in service; except in the case of an emergency or during a force majeure occurrence, or when approval of such outage or interruption is obtained from the City, it being the intent that there shall be continuous operation of the System; or (7) Operator becomes insolvent, unable or unwilling to pay its debts, or is adjudged bankrupt, there is an assignment for the benefit of Operator's creditors, or all or part of the Operator's System is sold under an instrument to secure a debt and is not redeemed by Operator within thirty (30) days from said sale. (8) Operator or an Affiliate challenges the legality or enforceability of this Franchise in a judicial or administrative (for example, FCC) proceeding. (B) Additionally, this Franchise may be revoked one hundred twenty (120) days after the appointment of a receiver or trustee to take over and conduct the business of the Operator (at the option of the City and subject to applicable law) whether in a receivership, reorganization, bankruptcy or other action or proceeding, unless: (1) The receivership or trusteeship is vacated within one hundred twenty (120) days of appointment; or (2) The receivers or trustees have, within one hundred twenty (120) days after their election or appointment, fully complied with all the material terms and provisions of this Franchise, and have remedied all material defaults under the -50- Franchise. Additionally, the receivers or trustees shall have executed an agreement duly approved by the court having jurisdiction, by which the receivers or trustees assume and agree to be bound by each and every term and provision of this Franchise. (C) If there is a foreclosure or other involuntary sale of the whole or any part of the plant, property and equipment of Operator, City may serve notice of revocation on Operator and to the purchaser at the sale, and the rights and privileges of Operator under this Franchise shall be revoked thirty (30) days after service of such notice. unless: (1) City has approved the transfer of the Franchise, in accordance with the procedures set forth in this Franchise and as provided by law; and (2) The purchaser has covenanted and agreed with City to assume and be bound by all of the terms and provisions of this Franchise. 16.5 Removal (A) In the event of termination, expiration, revocation or nonrenewal of this Franchise, and after all appeals from any judicial determination are exhausted and final, City may order the removal of the System facilities from the Franchise Area at Operator's sole expense within a reasonable period of time as determined by City. In removing its plant, structures and equipment, Operator shall refill, at its own expense; any excavation that is made by it and shall leave all Rights -of -Way, public places and private property in as good a condition as that prevailing prior to Operator's removal of its equipment. (B) If Operator fails to complete any required removal to the satisfaction of City, City may cause the work to be done, and Operator shall reimburse City for the reasonable costs incurred within thirty (30) days after receipt of an itemized list of City's expenses and costs, or City may recover its expenses and costs from the security, or pursue any other judicial remedies for the collection thereof. Any expenses incurred in the collection by City of such obligation shall be included in the monies due City from Operator, including reasonable attorneys' fees, court expenses and expenses for work conducted by City's staff or agents. SECTION 17. ABANDONMENT If the Operator abandons its System during the Franchise term, or fails to operate its System in accordance with any duty to provide continuous service, the provisions of this Franchise and the City Code shall apply and the City, at its option, may operate the System or; designate another entity to operate the System temporarily until the Operator restores service under conditions acceptable to the City, or until the Franchise is revoked and a new franchisee is selected by the City. If the City designates another entity to operate the System, the Operator shall reimburse the -51- City for all reasonable costs, expenses and damages incurred, including reasonable attorney fees, court expenses and attributed expenses for work conducted by City's staff or authorized agents. SECTION 18. FRANCHISE TRANSFER Transfer of Ownership or Control (A) The Cable System and this Franchise shall not be sold, assigned, transferred, leased or disposed of, either in whole or in part, either by involuntary Sale or by voluntary sale, merger or consolidation; nor shall title thereto, either legal or equitable, or any right, interest or property therein pass to or vest in any Person or entity without the prior written consent of the City, which consent shall be by the City Council, acting by ordinance or resolution. (B) The Operator shall promptly notify the City of any actual or proposed change in, or transfer of, or acquisition by any other party of control of the Operator. The word "control" as used herein is not limited to majority stockholders but includes actual working control in whatever manner exercised. Every change, transfer or acquisition of control of the Operator shall make this Franchise subject to cancellation unless and until the City shall have consented in writing thereto. (C) The parties to the sale or transfer shall make a written request to the City for its approval of a sale or transfer or change in control and shall furnish all information required by law and the City. (D) In seeking the City's consent to any change in ownership or control, the proposed transferee or controlling entity shall indicate whether it: (1) Has ever been convicted or held liable for acts involving deceit including any violation of federal, State or local law or regulations, or is currently under an indictment, investigation or complaint charging such acts; (2) Has ever had a judgment in an action for fraud, deceit, or misrepresentation entered against the proposed transferee by any court of competent jurisdiction; (3) Has pending any material legal claim, lawsuit, or administrative proceeding arising out of or involving a cable system; (4) Is financially solvent, by submitting financial data including financial statements that are audited by a certified public accountant who may also be an officer of the transferee or controlling entity, along with any other data that the City may reasonably require; and (5) Has the financial, legal and technical capability to enable it to -52- maintain and operate the Cable System for the remaining term of the Franchise. (E) The City shall act by ordinance or resolution on the request within one hundred twenty (120) days of receipt of the FCC Form 394 application, provided it has received a complete application. Subject to the foregoing, if the City fails to render a final decision on the request within one hundred twenty (120) days, such request shall be deemed granted unless the requesting party and the City agree to an extension of time. (F) Within thirty (30) days of any transfer or sale or change in control, if approved or deemed granted by the City, Operator shall file with the City a copy of the deed, agreement, lease or other written instrument evidencing such sale or transfer of ownership or control, certified and sworn to as correct by Operator and the transferee or controlling entity, and the transferee or controlling entity shall file its written acceptance agreeing to be bound by all of the provisions of this Franchise, subject to applicable law. In the event of a change in control, in which the Operator is not replaced by another entity, the Operator will continue to be bound by all of the provisions of the Franchise, subject to applicable law, and will not be required to file an additional written acceptance. The approval of any change in control shall not be deemed to waive any rights of City to subsequently enforce noncompliance issues relating to this Franchise. (G) In reviewing a request for sale or transfer or change in control, the City may inquire into the legal, technical and financial qualifications of the prospective controlling party or transferee, and Operator shall assist the City in so inquiring. The City may condition said sale or transfer or change in control upon such terms and conditions as it deems reasonably appropriate, provided, however, any such terms and conditions so attached shall be related to the legal, technical and financial qualifications of the prospective controlling party or transferee and to the resolution of outstanding and unresolved issues of noncompliance with the terms and conditions of this Franchise by Operator. (H) Notwithstanding anything to the contrary in this subsection, the prior approval of the City shall not be required for any sale, assignment or transfer of the Franchise or Cable System to an entity controlling, controlled by or under the same common control as Operator, provided that the proposed assignee or transferee must show financial responsibility as may be determined necessary by the City and must agree in writing to comply with all of the provisions of the Franchise. Further, Operator may pledge the assets of the Cable System for the purpose of financing without the consent of the City; provided that such pledge of assets shall not impair or mitigate Operator's responsibilities and capabilities to meet all of its obligations under the provisions of this Franchise. SECTION 19. PROHIBITED PRACTICES AND NOTICES -53- 19.1 Preferential or Discriminatory Practices Prohibited Operator shall not discriminate in hiring, employment or promotion on the basis of race, color, ethnic or national origin, religion, age, sex, sexual orientation, or physical or mental disability. Throughout the term of this Franchise, Operator shall fully comply with all equal employment and non-discrimination provisions and requirements of federal, State and local laws, and rules and regulations relating thereto. 19.2 Notices Throughout the term of this Franchise, each party shall maintain and file with the other a local address for the service of notices by mail. All notices shall be sent to such respective address, and such notices shall be effective upon the date of mailing. At the effective date of this Franchise: Operator's address shall be: Wave Broadband 4519 SE Mile Hill Drive Port Orchard, WA 98366 Attention: Jerry Rotondo With a copy to: Jim Penney, EVP Business and Legal Affairs 401 Kikland Parceplace Suite 500 Kirkland, WA 98033 City's address shall be City Of Port Orchard 216 Prospect Street Port Orchard, WA 98366 Attention: Mayor With Copies to City Of Port Orchard 216 Prospect Street Port Orchard, WA 98366 Attention: City Attorney SECTION 20. MISCELLANEOUS PROVISIONS -54- 20.1 Cumulative Rights Subject to applicable law, all rights and remedies given to the City by this Franchise or retained by the City herein shall be in addition to and cumulative with any and all other rights and remedies, existing or implied, now or hereafter available to the City, at law or in equity, and such rights and remedies shall not be exclusive, but each and every right and remedy specifically given by this Franchise or otherwise existing or given may be exercised from time to time and as often and in such order as may be deemed expedient by the City and the exercise of one or more rights or remedies shall not be deemed a waiver of the right to exercise at the same time or thereafter any other right or remedy. 20.2 Costs to be Borne by Operator Operator shall pay for all costs of publication of this Franchise, and any and all notices prior to any public meeting or hearing provided for pursuant to this Franchise. 20.3 Binding Effect This Franchise shall be binding upon the parties hereto, their permitted successors and assigns. 20.4 Authority to Amend This Franchise may be amended at any time by written agreement between the parties. 20.5 Venue The venue for any dispute related to this Franchise shall be in the United States District Court for the Western District of Washington or in the Kitsap County Superior Court in Port Orchard, Washington. 20.6 Governing Law This Franchise shall be governed in all respects by federal law, the laws of the State of Washington and local laws. 20.7 Construction of Franchise Agreement The provisions of this Franchise shall be liberally construed to promote the public interest. 20.8 Captions The captions and headings of this Franchise are for convenience and reference purposes only and shall not affect in any way the meaning or interpretation of any provisions of this Franchise. 20.9 No Joint Venture Nothing herein shall be deemed to create a joint venture or principal -agent relationship between the parties, and neither party is authorized to, nor shall either party act toward third persons or the public in any manner that would indicate any -55- such relationship with the other. 20.10 Waiver The failure of either party at any time to require performance by the other of any provision hereof shall in no way affect the right of the other party hereafter to enforce the same. Nor shall the waiver by either party of any breach of any provision hereof be taken or held to be a waiver of any succeeding breach of such provision, or as a waiver of the provision itself or any other provision. 20.11 Severability If any Section, subsection, paragraph, term or provision of this Franchise is determined to be illegal, invalid or unconstitutional by any court or agency of competent jurisdiction, such determination shall have no effect on the validity of any other Section, subsection, paragraph, term or provision of this Franchise, all of which will remain in full force and effect for the term of the Franchise. 20.12 Compliance with Federal, State, and Local Laws The Operator shall comply with applicable federal, state and local laws, rules and regulations now existing or hereafter adopted. 20.13 Force Majeure The Operator shall not be held in default under, or in noncompliance with, the provisions of this Franchise, nor suffer any enforcement or imposition of damages relating to noncompliance or default, where such noncompliance or alleged defaults occurred or were caused by circumstances reasonably beyond the ability of the Operator to anticipate and control, including war or riots, civil disturbances, floods or other natural catastrophes, labor stoppages, slow downs, power outages exceeding back-up power supplies or work delays caused by waiting for utility providers to service or monitor their utility poles to which the Operator's Cable System is attached. 20.14 Attorneys' Fees If any action or suit arises in connection with this Franchise, the prevailing party (either the City or Operator, as the ease may be) shall be entitled to recover all of its reasonable attorneys' fees, costs and expenses in connection therewith, in addition to such other relief as the court may deem proper. 20.15 Entire Agreement This Franchise and all Exhibits represent the entire understanding and agreement between the parties hereto with respect to the subject matter of this agreement and supersede all prior oral negotiations and written agreements between the parties. IN WITNESS WHEREOF this Franchise is signed in the name of the City of Port Orchard, Washington, a municipal corporation, this 28th day of September, 2006. -56- Mayor Kim E. Abel Attest: Michelle Merlino, Interim City Clerk Port Orchard, Washington APPROVED AS TO FORM � Accepted and approved this J_2 _!day of _1Q»,yzv____, 2006. ATTEST: ------ ---- Wave Division IV, LLC By:---- - --------- ------ Its__CIn1c^_(__ c✓y�zo-s--°� car -57-